Cruise Specialist
hace 2 semanas
About the roleAs a Cruise Specialist, you will focus on designing and booking cruise vacations that match clients preferences, budgets, and travel styles.You'll combine product knowledge of cruise lines, itineraries, and onboard experiences with attentive customer service to recommend the right ships, staterooms, and shore excursions.This role suits someone who enjoys relationship-building, detail-oriented planning, and delivering seamless sea-based travel experiences.Key responsibilitiesAdvise clients on cruise options, itineraries, cabin categories, onboard amenities, and shore excursions.Research and compare cruise lines, ships, routes, and pricing to present tailored options.Manage cruise bookings end-to-end: reservations, deposits, payments, and documentation.Coordinate with cruise line representatives, travel partners, and ground suppliers to confirm arrangements and secure value-added amenities where available.Prepare and deliver clear itineraries, boarding instructions, and pre-departure information to clients.Monitor bookings for schedule changes, sailings status updates, or itinerary revisions and communicate changes promptly.Resolve client issues or service disruptions and elevate complex matters to management or suppliers as needed.Maintain accurate client records, booking files, and supplier contacts in internal systems.Participate in supplier relationship activities and maintain awareness of promotions, loyalty programs, and seasonal offers.Requirements13 years experience in cruise sales, travel retail, hospitality, or related customer service roles preferred.Strong knowledge of cruise products, onboard offerings, and common itinerary structures is an advantage.Excellent verbal and written communication and interpersonal skills.Detail-oriented with strong organizational and time-management abilities.Customer-focused attitude with good problem-solving skills, especially under time pressure.Basic computer skills required (Microsoft Office Excel and Word, email, internet research).Familiarity with GDS, cruise reservation systems, CRMs, or online booking platforms is a plus.Ability to work flexible hours occasionally to support client needs or supplier time zones.Professionalism and discretion when handling client information and payment details.BenefitsCompetitive compensation with opportunities for performance-based incentives.Employee cruise discounts and access to partner offers and perks.Flexible work arrangements or hybrid options depending on company policy.Opportunities for professional development and career progression within the travel sector.Supportive team environment with access to supplier networks and industry tools.Standard benefits where offered (paid time off, health coverage, etc.), subject to company policy.#J-*****-Ljbffr
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Cruise Specialist
hace 3 semanas
Xico, México Believeadvertising A tiempo completoAbout the roleAs a Cruise Specialist, you will focus on designing and booking cruise vacations that match clients preferences, budgets, and travel styles. You’ll combine product knowledge of cruise lines, itineraries, and onboard experiences with attentive customer service to recommend the right ships, staterooms, and shore excursions. This role suits...
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Cruise Specialist
hace 3 semanas
Xico, México Believeadvertising A tiempo completoAbout the roleAs a Cruise Specialist, you will focus on designing and booking cruise vacations that match clients preferences, budgets, and travel styles. You’ll combine product knowledge of cruise lines, itineraries, and onboard experiences with attentive customer service to recommend the right ships, staterooms, and shore excursions. This role suits...
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Cruise & Vacation Specialist
hace 2 semanas
Xico, México Viajemos Solas Pero En Grupo A tiempo completoJoin to apply for the Cruise & Vacation Specialist role at Viajemos solas pero en Grupo.ResponsibilitiesDiscuss cruise and vacation preferences with clientsAssist in recommending cruise lines, packages, and itinerariesHelp coordinate bookings for cabins, hotels, and excursionsCommunicate travel updates and informationConnect with travel suppliers as...
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Cruise Vacation Designer
hace 2 semanas
Xico, México Believeadvertising A tiempo completoA leading travel agency is seeking a Cruise Specialist to design and book cruise vacations tailored to client preferences.You will leverage your strong knowledge of cruise products combined with excellent customer service to provide tailored recommendations.The ideal candidate has at least 3 years of experience in cruise sales or related customer service...
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Cruise Vacation Designer
hace 3 semanas
Xico, México Believeadvertising A tiempo completoA leading travel agency is seeking a Cruise Specialist to design and book cruise vacations tailored to client preferences. You will leverage your strong knowledge of cruise products combined with excellent customer service to provide tailored recommendations. The ideal candidate has at least 3 years of experience in cruise sales or related customer service...
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Remote Cruise
hace 2 semanas
Xico, México Viajemos Solas Pero En Grupo A tiempo completoA travel company in Mexico City is seeking a Cruise & Vacation Specialist to help clients with their travel preferences and bookings.This remote position provides an opportunity to work in a friendly team environment, offering full-time employment with comprehensive training.Candidates will engage with clients to discuss travel options, coordinate bookings,...
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Cruise Support Specialist
hace 2 semanas
Xico, México Arrivia A tiempo completo**About This Job**:The Cruise Support Specialist is responsible for maintaining quality customer service and the ability to solve problems in a fast pace and in a timely manner.Reducing or eliminating payouts and reducing member's complaints.The Cruise Support Specialist agent must be responsible, efficient and be highly adaptable to changes and updates...
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Accounts Payable Specialist
hace 2 semanas
Xico, México Ice Mexico A tiempo completo**Join our dynamic team as an Accounts Payable Specialist.** You'll play a crucial role in ensuring timely and accurate processing of vendor invoices and payments, contributing to the smooth financial operations of our organization.**Responsibilities**:- Process vendor invoices and payments in a timely and accurate manner- Reconcile vendor statements and...
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M&E Sourcing Specialist
hace 2 semanas
Xico, México American Express Global Business Travel A tiempo completoAmex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry.We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.Sourcing Specialist with American Express Global Business Travel are passionate about...
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Junior Human Resources Specialist
hace 2 semanas
Xico, México Arrivia A tiempo completo**About This Job**:The Jr.Human Resources Specialist will oversee all human resources operations and ensure they are aligned with our business goals.This role will communicate with the leadership and line managers to express new ideas and suggest solutions considering budget limitations and our company culture.The Jr.Human Resources Specialist will act as a...
