Payroll Operations Analyst

The Payroll Operations Analyst is a key member of the Payroll Operations Team.In this capacity the Analyst will act as the expert with knowledge in all areas of Payroll operations support.The primary objective of the analyst is to ensure that the team is achieving the desired level of customer service through operational support to achieve the global service level goals.In this Role, Your Responsibilities Will BeServe as liaison between Payroll Operations, HRIS Operations and the Business Unit Customers by interacting with HR, Employees, other departments, and external vendors to understand their requirements and needs.Track resolution of issues and risks critical to production and processes to achieve customer service goalsCreate adjustments needed to correcting balances, hours, earning, etc., all types of balance adjustmentsProvide primary support to users and resolve questions in all areas of HCM specifically Payroll and employee self-serviceProvide support for employee transfers across Emerson businessesIdentify and report unknown / unresolved errors that impact productivity and / or the employee experiencePerform regression testing for recurring patches / updates to the HCM and Payroll system functionality based on assigned test scriptsEnsure accurate and timely payroll payments to employees on the MX payrolls, which includes multiple states, multiple pay frequencies and multiple legal entitiesComplete basic payroll functions including balance adjustments, mass salary updates, emergency payments, and periodic processing as requiredAttend periodic training to maintain levels of proficiencyMaintain good knowledge in the software tools that are used to manage and maintain accurate data processingSupport benefits function as it relates to employee contributions for healthcare, pension information, etc.Maintain HCM data integrity and confidentiality.Provide timely documentation and responses to questions that arrive through the department mailbox, e mail, and phone requestsResearch and investigate laws and regulation as neededFollowing up with customers and team members on requests timely and accuratelyOther duties as assigned by managementSocial Security activities, SDI calculations, generate and review SUA files, variability calculations, build up social security txt filesVoluntary and non-voluntary terminations calculationsWho You AreYou readily action new challenges, without unnecessary planning.You see opportunities that benefit the customer.You build collaboration allowing others across the organization to achieve shared objectives.For This Role, You Will NeedBachelors Degree in a Human Resources, Payroll, Business, or related field of study5+ years of related work experience, preferably in a multi-division, multi-state environment.Must be able to use Microsoft Excel, Microsoft Word and ten key by touchAbility to work in a team environment with minimum supervisionExcellent communication skills, both verbal and written with multi-disciplines from the clerical level to senior managementAbility to understand tax laws and setup to ensure proper taxation on paychecksAbility to show promptness and urgency in recognizing priority of tasksAbility and willingness to accept changeAbility to function effectively in a rapid-paced environmentMust be able to think logically and creatively to resolve problems and prevent them from reoccurringMust be detail-oriented and conscious of data confidentiality requirementsAbility to understand processes without every detail needing to be definedMust be able to multi-taskOur offer to youAt Emerson, we are committed to creating an inclusive and diverse workplace.We believe that diversity drives innovation and fosters creativity, and we welcome applicants from all backgrounds to apply.As an equal opportunity employer, we value and celebrate the uniqueness of every individual.We also provide reasonable accommodation / adjustments to ensure that all applicants have an equal opportunity to showcase their skills and expertise.#J-*****-Ljbffr