Banamex Fraud Ops Manager

hace 2 semanas

Xico, México Citi A tiempo completo

The Fraud Ops Manager is an intermediate management level position responsible for providing full leadership and direction to a team of employees in an effort to develop fraud management policies, processes and procedures to minimize the impact of fraud in coordination with the Operations - Services team.The overall objective of this role is to manage fraud losses by ensuring analysts make appropriate decisions using risk/reward balanace methodology.**Responsibilities**:- Manage a team, the budget and planning- Analyze fraud trends, conduct investigative research into fraud behavior and losses to determine the nature of fraud patterns- Manage department projects/ processes, including data sampling, modeling design, modeling development, validation, and implementation- Lead modeling and analytical projects through completion- Evaluate subordinates' performance and make recommendations for pay increases, hiring, terminations and other personnel actions- Provides evaluative judgment based on information analysis in complicated and unique situations to solve complex issues- Ensure delivery of end results and contribute to the formulation of procedures**Qualifications**:- 5-8 years of experience in a related role- Demonstrated ability to filter, prioritize and validate potentially complex and dynamic material from multiple sources- Ability to persuade and influence others and negotiate with third parties- Consistently demonstrates clear and concise written and verbal communication- Demonstrated ability to remain unbiased in a diverse working environment**Education**:- Bachelor's degree/University degree or equivalent experience- Licenciatura en Ciencias Económico Administrativas.- Experiência en Metodologías/Evaluación de Riesgo- ** Conocimiento en Productos y Servicios Bancarios**:- ** Experiência en Riesgo de Fraude**:- Conocimiento en temas de aclaraciones, quebrantos, análisis de información- Habilidades de negociación, comunicación efectiva- Evaluación de flujos para mejoras operativas.- Crear soluciones para todos los níveles de negocio.- Proactividad para buscar soluciones.- Coordinar a diferentes equipos para construir mejoras en los procesos.**Job Family Group**:Operations - Services- **Job Family**:Fraud Operations- **Time Type**:Full time- **Most Relevant Skills**Please see the requirements listed above.- **Other Relevant Skills**For complementary skills, please see above and/or contact the recruiter.-- View Citi's _EEO Policy Statement_ and the _Know Your Rights_ poster._

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