Desktop Support Technician
hace 2 semanas
At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy.Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives.Job Description Summary: This role is to support service requests and to provide support and maintenance within the organization's end user computing environment.This includes installing, diagnosing, repairing, maintaining, and upgrading all devices & peripherals (including but not limited to PCs, laptops, terminals, printers, and MTR devices) to ensure optimal performance.The role will also troubleshoot problem areas (in person, by telephone, or via remote access) in a timely and accurate fashion, and provide end-user assistance where required.**Job Description**:**Meet our team**:PayPal's Desktop Support team is focused on providing outstanding customer service and delivering technology solutions to enable PayPal's success.**Your way to impact**:**Your day to day**:- Manage asset inventory and return defective equipment/parts to maintenance inventory, document customer repairs, and maintain and restock assigned parts inventory to insure proper spare parts levels.- Familiarize end users with basic software, hardware, and peripheral device operation.- Take ownership and responsibility of queries, issues and problems assigned to the queue.- Develop technical knowledge of each system within company profile and specialized knowledge of certain nominated areas.- Work with vendor support contacts to resolve technical issues within the desktop environment.- Complete regular training and process refreshes to ensure you are always compliant to SOP's and processes to maintain security and consistent services.**What Do You Need To Bring-**- 1-2 years experience working with customers either face to face or remote setting.- 1-2 years of IT work experience.- Industry certifications, this can include MCP, MCSE/MCITP etc.- Strong customer service focus.Our Benefits:At PayPal, we're committed to building an equitable and inclusive global economy.And we can't do this without our most important asset—you.That's why we offer benefits to help you thrive in every stage of life.We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.Who We Are:As part of PayPal's commitment to employees' health and safety, we have established in-office Covid-19 protocols and requirements, based on expert guidance.Depending on location, this might include a Covid-19 vaccination requirement for any employee whose role requires them to work onsite.Employees may request reasonable accommodation based on a medical condition or religious belief that prevents them from being vaccinated.
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Senior Desktop Support Technician — Bilingual
hace 2 semanas
Xico, México Teletech Holdings, Inc. A tiempo completoA global technology and customer service provider in Mexico City seeks a Desktop Support Senior Technician with strong technical skills and a customer-focused mindset. In this role, you'll help associates resolve IT issues, provide technical support for hardware and software, and ensure seamless operations. The ideal candidate has a degree in IT, significant...
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Desktop Support Technician
hace 2 semanas
Xico, México Ntt Data A tiempo completo**Req ID**: ******We are currently seeking a Desktop Support Technician - Field Tech to join our team in Mexico City (Tlalpan Area - Coyoacan), Ciudad de México (MX-CMX), Mexico (MX).******** - Field Tech Senior RepresentativeResponsible for the on-site integration of company and multi-vendor systems solutions, which may include hardware, software and...
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Desktop Support Technician L2
hace 2 semanas
Xico, México Covestic Inc A tiempo completoPlease note that this position requires Mac/iOS experience and will be working in the Polanco office Monday through Friday.ResponsibilitiesDeploy and configure laptops and mobile devices, including cleaning, repair, replacement, and managing logistics.Perform software break/fix procedures.Activate roaming services for mobile devices.Provide timely updates to...
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Desktop Support Associate
hace 2 semanas
Xico, México Ntt Data A tiempo completo**Req ID**: ******We are currently seeking a Desktop Support Associate - Field tech to join our team in CDMX, Ciudad de México (MX-CMX), Mexico (MX).Performs basic configuration of desktop / notebook /printers.- May assist with simple parts replacementand repair on desktops /notebooks/ printers.- Travel may be required *Basic knowledge of Window soperating...
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Desktop Support Associate-Field Tech
hace 2 semanas
Xico, México Ntt Data A tiempo completo**Req ID**: ******We are currently seeking a Desktop Support Associate-Field Tech to join our team in Ciudad de México, Ciudad de México (MX-CMX), Mexico (MX).Performs basic trouble-shooting, parts replacement, systems upgrades, deployment and repair on desktops /notebooks/ printers.- May respond to calls after normal business hours per leader instructions...
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On-Site Desktop Support Engineer – Windows
hace 2 semanas
Xico, México Cognizant A tiempo completoA leading IT services provider in Mexico City is looking for a Desktop Support Engineer.You'll be responsible for providing on-site support to resolve various technical issues while ensuring a smooth operation of software and equipment.Ideal candidates should have over 2 years of experience in desktop support, strong hardware expertise, and knowledge of...
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Field Services Technician
hace 2 semanas
Xico, México Ntt Data A tiempo completo**Req ID**: ******We are currently seeking a Field Services Technician to join our team in Mexico City, Ciudad de México (MX-CMX), Mexico (MX).Performs basic configuration of desktop / notebook /printers.- May assist with simple parts replacementand repair on desktops /notebooks/ printers.- Travel may be required *Basic knowledge of Window soperating *Basic...
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Mac/Ios Desktop Support Lead
hace 2 semanas
Xico, México Covestic Inc A tiempo completoA technology support company in Mexico City seeks an experienced IT Technician to manage device deployment and provide technical support. The role requires proficiency in Windows and Mac/iOS environments. Candidates should have a minimum of 3 years' experience, strong troubleshooting skills, and the ability to mentor junior staff. Fluency in Spanish and...
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Desktop Support Engineer
hace 2 semanas
Xico, México Cognizant A tiempo completoWe're hiring!At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing career...
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It Technician
hace 2 semanas
Xico, México Hemmersbach A tiempo completoAs an Onsite Technician, you will provide technical support to our clients at their location, troubleshooting and resolving hardware and software issues, as well as configuring and maintaining their IT infrastructure.Provide technical support onsite to our clients at their location.Diagnose, troubleshoot, and resolve hardware and software issues for...
