Scheduling Coordinator

hace 3 semanas

Xico, México Agilent Technologies A tiempo completo

Scheduling Coordinator – Agilent TechnologiesJob DescriptionHybrid – 1 day a week in the office mandatory.Provides pre-sales and/or post-sales consulting to benefit Agilent customers in areas such as product/service order fulfillment processes, customer service requests such as end-to-end order status management, repair / calibration requests, product changes or returns, accounts receivable collections, invoicing requirements, contract issues/administration or lease administration.Manages and coordinates the end-to-end customer experience (from order to installation) by applying broad knowledge of customer situations, company processes, local laws, financial requirements, and international compliance requirements related to customer sales contracts and product shipment.Resolves customer service issues for complex, multi-country or multi-regional accountsActs as a liaison between customers and internal organizations (Sales, Manufacturing, Logistics, and Service Delivery) to resolve inquiriesInfluences changes to production and/or shipping schedules and price changesMay identify and follow up on business opportunitiesMay be responsible for project management of country, regional or multi-country projectsMay require ability to read/write in one or more languagesQualificationsBachelor's or Master's Degree (or equivalent) in chemical (or related field)Post-graduate, certification, and/or license may be requiredMinimal prior meaningful work experience requiredProficiency in EnglishAdditional DetailsThis is a full-time position with a weekly schedule and optional remote work.Shift: Day | Travel required: No | Duration: No End Date | Job Function: Customer Service.Agilent Technologies Inc. is an equal opportunity employer.Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.#J-*****-Ljbffr

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