Service Desk Analyst: Quick IT Help
hace 3 días
A leading IT services provider is seeking a Help Desk Agent in Mexico City to be the first contact for users reporting IT incidents. Responsibilities include answering calls, creating tickets, and resolving software/hardware issues. Candidates should possess a technical degree and have at least one year of experience in customer support. Proficiency in Windows OS and advanced English is required. The position offers opportunities for service improvement in a collaborative and inclusive workplace.
#J-18808-Ljbffr
-
IT Help Desk Analyst
hace 3 días
Mexico City DXC Technology Inc. A tiempo completoA global IT services company is seeking a Help Desk Agent in Mexico City. In this role, you will be the first point of contact for users experiencing IT issues. Responsibilities include resolving incidents, documenting processes, and escalating issues when necessary. The ideal candidate will have a technical degree and at least one year of tech support...
-
IT Help Desk
hace 6 días
Mexico City Braintrust A tiempo completoIT Help Desk at Braintrust We are seeking a self‑directed, communicative, and process‑oriented IT Help Desk specialist to lead the execution of internal IT initiatives for our client. The ideal candidate will be skilled in vendor management, executive communication, and driving IT project delivery while also serving as a confident decision‑maker,...
-
IT Help Desk
hace 5 días
Mexico City Braintrust A tiempo completoIT Help Desk at Braintrust We are seeking a self‑directed, communicative, and process‑oriented IT Help Desk specialist to lead the execution of internal IT initiatives for our client. The ideal candidate will be skilled in vendor management, executive communication, and driving IT project delivery while also serving as a confident decision‑maker,...
-
Bilingual Help Desk Analyst – Onsite IT Support
hace 5 días
Mexico City SoftwareONE A tiempo completoA leading software company in Mexico City seeks a Bilingual Help Desk Analyst to provide exceptional technical support. This role involves managing incoming support requests, diagnosing hardware and software issues, and maintaining documentation. Candidates should have experience in technical support and be proficient in operating systems. The company offers...
-
IT Service Desk Agent
hace 6 días
Mexico City Connectingology A tiempo completoAs a leading global food and hospitality company, we offer diverse culinary experiences and services. With the largest catering network in the aviation industry. We are looking for a Service Desk Agent to provide first-level technical support in a 24/7/365 environment. You will be the first point of contact to resolve incidents, accurately log tickets, and...
-
Service Desk Manager
hace 6 días
Mexico City ECOM Agroindustrial Corp. Ltd. A tiempo completoGet AI-powered advice on this job and more exclusive features.Direct message the job poster from ECOM Agroindustrial Corp. Ltd.The Service Desk Manager is responsible for managing the daily operations of the IT Service Desk, ensuring high-quality technical support and excellent user experience across all regions. This role includes overseeing incident and...
-
Service Desk Manager
hace 5 días
Mexico City ECOM Agroindustrial Corp. Ltd. A tiempo completoGet AI-powered advice on this job and more exclusive features.Direct message the job poster from ECOM Agroindustrial Corp. Ltd.The Service Desk Manager is responsible for managing the daily operations of the IT Service Desk, ensuring high-quality technical support and excellent user experience across all regions. This role includes overseeing incident and...
-
IT Service Desk Agent
hace 5 días
Mexico City Hawthorne Gardening Co. A tiempo completoIT Service Desk Agent (630A-330P, Saturday-Wednesday) page is loaded## IT Service Desk Agent (630A-330P, Saturday-Wednesday)locations: Mexico - Field: Mexico City, CDMXtime type: Full timeposted on: Posted Yesterdayjob requisition id: R22818Here at Scotts Miracle-Gro there is no such thing as a typical day. Our culture is constantly energized by new and...
-
IT Help Desk Project Lead
hace 5 días
Mexico City Braintrust A tiempo completoA technology company is seeking an IT Help Desk specialist in Mexico to lead internal IT initiatives. The ideal candidate should possess excellent English communication skills, strong vendor management experience, and the ability to handle early-morning U.S. hours. This role requires technical troubleshooting abilities and efficient decision-making....
-
service desk/ help desk
hace 3 semanas
Mexico City Pellera Technologies Mexico A tiempo completoThe Customer Service Desk Agent is responsible for providing quality and efficient customer service to customers through technical and quality sound phone calls and tickets daily, as well as various tasks assigned to the agent. General Accountabilities Maintains daily communication with the team and hits productivity standards. Receive incoming customer...