Remote Student Success Advocate — Drive Retention
hace 3 semanas
A leading online education platform is seeking a Student Advocate to support students via chat, email, and social media.You'll help resolve issues and convert trials into paid subscriptions while guiding students on their learning journey.Candidates should have experience in customer-facing roles, strong Spanish skills, and a B1+ English level.This role supports a flexible work environment and includes comprehensive benefits like equipment provision and paid vacation.#J-*****-Ljbffr
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Student Advocate
hace 3 semanas
Xico, México Cerebras A tiempo completoAbout usPlatzi is the largest technology school in the Hispanic world with over 5 million students and 4,000 companies trusting us to deliver effective online education.Our mission is to make Latin America a technology superpower.We do it by training companies and individuals in areas such as AI, Cybersecurity, English, Programming and Leadership.As an...
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Building Student Success Together
hace 3 semanas
Xico, México Bebeesuccess A tiempo completoJob Title: Customer Success SpecialistWe are looking for a driven and results-oriented Customer Success Specialist to join our team.In this role, you will be responsible for owning the student experience end-to-end and ensuring they achieve real outcomes through our program.Responsibilities:- Build strong relationships with students and mentors to ensure a...
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Senior Crm
hace 3 semanas
Xico, México Darkroomagency A tiempo completoA leading growth marketing firm is hiring a Senior Manager, Retention to lead strategic CRM initiatives in a fully remote setting. This role involves building sophisticated email, SMS, and loyalty programs that drive customer retention and revenue growth for fast-scaling e-commerce brands. Candidates should have over 7 years in digital marketing, experience...
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Remote LATAM Customer Success Manager — Grow Revenue
hace 4 semanas
Xico, México Respond A tiempo completoA fast-growing business messaging platform is seeking a Customer Success Manager to engage mid-market customers and drive satisfaction and retention. Candidates should have a minimum of 2 years in B2B SaaS, be fluent in English and Spanish, and possess strong communication skills. The position is remote and offers a competitive compensation package along...
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Retention/Customer Success Manager
hace 3 semanas
Xico, México Thomson Reuters A tiempo completo**Retention/Customer Success Manager**:Are you passionate about the chance to bring your experience to a world-class company that is market-leading for both content and technology?If yes, we are looking for you!Join our team!The Retention/Customer Success Manager leads a Client Management/Customer Success team accountable for nurturing and growing an...
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Customer Success Manager
hace 3 semanas
Xico, México Remote A tiempo completo**About Remote**:**All of our positions are fully remote.You do not have to relocate to join us!**This is an exciting time to join Remote and make a personal difference in the global employment space as a Customer Success Manager, joining our Customer Experience team.The Customer Success Manager acts as the customer's trusted advisor and advocate.The key to...
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Remote Customer Success Lead – Onboarding
hace 2 semanas
Xico, México Hirelatam A tiempo completoA premier recruitment agency is seeking a Remote Customer Success Manager Lead to manage and develop a team of Customer Success Managers. This role involves driving key performance indicators related to customer onboarding and retention. The ideal candidate will have significant experience in SaaS, strong analytical and communication skills, and a bachelor's...
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Client Advocate
hace 3 semanas
Xico, México Onda A tiempo completo**About Us**:We are a leading marketing agency specializing in e-commerce businesses.We help online brands grow through innovative marketing strategies, data-driven decision-making, and expert campaign execution.We are looking for a highly motivated and strategic individual to join our team as a **Client Advocate**, a hybrid role that blends **e-commerce...
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Customer Success Engineer –
hace 3 semanas
Xico, México Everscale Group A tiempo completoOverviewResponsible for driving product adoption and customer success across the platform.Acting as the primary technical contact, the CSE ensures customers achieve measurable value through proactive training, issue resolution, and best-practice guidance.This role involves managing customer onboarding, facilitating adoption, troubleshooting technical issues,...
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Senior Crm
hace 3 semanas
Xico, México Darkroomagency A tiempo completoA leading growth marketing firm is seeking a Senior Manager, Retention to drive strategic CRM initiatives for e-commerce brands. The ideal candidate will possess over 7 years of digital marketing experience, particularly in email and SMS channels. This fully remote role requires strong leadership and data-driven decision-making to enhance customer loyalty...