Building Student Success Together
hace 3 semanas
Job Title: Customer Success SpecialistWe are looking for a driven and results-oriented Customer Success Specialist to join our team.In this role, you will be responsible for owning the student experience end-to-end and ensuring they achieve real outcomes through our program.Responsibilities:- Build strong relationships with students and mentors to ensure a world-class experience.- Monitor student progress and proactively increase engagement, satisfaction, and completion.- Identify blockers and help students stay motivated and on track.- Run check-ins, onboarding sessions, and community touchpoints.- Turn feedback into insights to improve our product and operations.- Drive retention, Net Promoter Score (NPS), and student outcomes as your core Key Performance Indicators (KPIs).- Contribute to building scalable Customer Success processes as we grow.Requirements:- Fluent English speaker with exceptional communication skills.- Entrepreneurial mindset - you take initiative, move fast, and solve problems without waiting for instructions.- High empathy + relationship skills - you enjoy speaking with people daily.- Ownership mentality - you think in outcomes, not tasks.- A passion for business, startups, or education is a big plus.Benefits:- The full startup experience - real responsibility, real impact, real growth.- Competitive salary + equity.- An accelerated learning journey surrounded by entrepreneurial people.- A chance to help build something that changes lives at scale.
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Customer Success Specialist
hace 3 semanas
Xico, México Oneday A tiempo completoA leading education technology platform in Mexico is seeking a Customer Success Specialist to enhance student experiences.The role focuses on building relationships, monitoring student progress, and ensuring success through proactive engagement.Ideal candidates are fluent in English, possess exceptional communication skills, and have an entrepreneurial...
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Customer Success Specialist
hace 3 semanas
Xico, México Oneday A tiempo completoLOVE startups and always dreamed of working in tech?WANT to build meaningful relationships and help ambitious entrepreneurs succeed?BELIEVE you can use initiative and ownership to fast-track your career?THEN READ ON!Oneday is an education technology platform designed to inspire and equip aspiring entrepreneurs from diverse backgrounds to turn their business...
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Student Advocate
hace 3 semanas
Xico, México Cerebras A tiempo completoAbout usPlatzi is the largest technology school in the Hispanic world with over 5 million students and 4,000 companies trusting us to deliver effective online education.Our mission is to make Latin America a technology superpower.We do it by training companies and individuals in areas such as AI, Cybersecurity, English, Programming and Leadership.As an...
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Remote Student Success Advocate — Drive Retention
hace 3 semanas
Xico, México Cerebras A tiempo completoA leading online education platform is seeking a Student Advocate to support students via chat, email, and social media.You'll help resolve issues and convert trials into paid subscriptions while guiding students on their learning journey.Candidates should have experience in customer-facing roles, strong Spanish skills, and a B1+ English level.This role...
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Dir Customer Success
hace 3 semanas
Xico, México Zebra Technologies A tiempo completo**Remote Work: Hybrid****Overview**:At Zebra, we are a community of innovators who come together to create new ways of working to make everyday life better.United by curiosity and care, we develop dynamic solutions that anticipate our customer's and partner's needs and solve their challenges.Being a part of Zebra Nation means being seen, heard, valued, and...
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Customer Success Representative
hace 3 semanas
Xico, México Jove A tiempo completoJoVE is the world-leading producer and provider of science video solutions with the mission to improve scientific research and education.Millions of scientists, educators and students worldwide use JoVE for their research, teaching and learning.Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies, including leaders...
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Strategic Customer Success Lead
hace 3 semanas
Xico, México Wood Mackenzie Canada Limited A tiempo completoA leading analytics firm, located in Mexico, seeks a Lead Customer Success Manager to enhance customer experiences.This role involves engaging with mid-value customers, ensuring they achieve their desired business outcomes through tailored support and strategies.You will collaborate closely with internal teams and serve as a trusted advisor, driving product...
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Latam Customer Success Manager
hace 3 semanas
Xico, México Onebeat A tiempo completoA technology company in Xico is seeking an experienced Customer Success Manager.This role involves building and maintaining strong relationships with retail clients to ensure they achieve success with our SaaS platform.The ideal candidate has 3+ years in retail planning operations, strong analytical skills, and is proficient in Microsoft Excel, SQL, and...
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LatAm Customer Success Manager
hace 4 semanas
Xico, México Onebeat A tiempo completoA technology company in Xico is seeking an experienced Customer Success Manager. This role involves building and maintaining strong relationships with retail clients to ensure they achieve success with our SaaS platform. The ideal candidate has 3+ years in retail planning operations, strong analytical skills, and is proficient in Microsoft Excel, SQL, and...
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LatAm Customer Success Manager
hace 4 semanas
Xico, México Onebeat A tiempo completoA technology company in Xico is seeking an experienced Customer Success Manager. This role involves building and maintaining strong relationships with retail clients to ensure they achieve success with our SaaS platform. The ideal candidate has 3+ years in retail planning operations, strong analytical skills, and is proficient in Microsoft Excel, SQL, and...
