Customer Service

hace 2 semanas

Matamoros Municipality, México Aptiv Plc A tiempo completo

**Principal Responsibilities**- Receives and responds to customer inquiries and complaints relating to production shipments.- Responsible for guiding compliant resolution in accordance with company guidelines.- Liaison between customer and factory-order entry pertaining to new orders, current production, and prototypes.- Responsible for checking Customer websites for requirements, performance, etc.- Attends daily shipping meeting.- Reports out-of-line conditions affecting on-time shipments, and communicates with the customer.- All order entries pertaining to orders for production, prototypes, and returns, monitors order in direct shipments to customers.- Calculates and prepares management charts for "on-time shipments" and "customer on-time deliveries"- Coordinates with Program/Commercial Managers and IT personnel to resolve EDI errors.Generate EDI Error reports (if applicable) -IDOCS- Generate "Exception Report" to communicate and coordinate finished goods shipments with warehouse personnel to meet "special" customer demands.- Attend regularly scheduled "Customer Complaints Meeting" to streamline current work processes.- Responsible for entering customer related terms (such as freight terms, pricing) into Future3.- Giving out FFR numbers, calculating and reviewing FFR claims.- Forecasts customer demand- Authorize company induced outbound freight- E&O and customer claim process**Education**Bachelor's of Science Degree in Business, Marketing or related field**Experience**Minimum of five year's experience in customer service area in transportation type manufacturing setting.**Knowledge**- Good communication skills both oral and written.**FUNCTIONAL COMPETENCIES**- Communication- Analytical Skills- Decision Making- Teamwork- Leadership- Work under pressureAptiv is an equal employment opportunity employer.All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability status, protected veteran status or any other characteristic protected by law.

  • Customer Service

    hace 2 semanas

    Matamoros Municipality, México Sts Manufacturas A tiempo completo

    Puesto: Customer Service**Requisitos**:- De 25 en adelante- Sexo indistinto- Carrera a fin- BilingüeConocimiento y/o experiência en:- Atención a clientes y ventas- Excel Intermedio**Responsabilidades**:- Coordinar las actividades con el cliente y visitas.- Buscar clientes meta.- Facilidad de palabra y negociación- Realizar cotizaciones- Planeación y...

  • Customer Service Representative

    hace 2 semanas

    Matamoros Municipality, México Agencia De Reclutamiento Y Consultoría Laboral Torres A tiempo completo

    **Requirements**:- +3 years experience in position.- Automotive work experience- Knowledge of SAP, Excel, Sharepoint- Advanced English- Experience in customer support.- Excellent communication skill.- Service attitude.Tipo de puesto: Tiempo completoSalario: $25,****** - $30,****** al mesTipo de jornada:- Turno de 8 horasPregunta(s) de postulación:- ¿Cual...

  • Customer Service

    hace 5 días

    Matamoros, México STS Manufacturas A tiempo completo

    CUSTOMER SERVICE - CARRERA TERMINADA PREFERENTE ING. QUIMICO - SEXO INDISTINTO - EXPERIENCIA MINIMA 2 AÑOS - ATENCION A CLIENTES Y VENTAS - PLUS SI TIENE EXPERIENCIA EN PLATINADOS Tipo de puesto: Por tiempo indeterminado Salario: $15,000.00 - $20,000.00 al mes Horario: - Turno de 10 horas Idioma: - Inglés (Obligatorio)

  • Customer Service Specialist

    hace 2 semanas

    Matamoros Municipality, México Americhem A tiempo completo

    The Customer Service Specialist is responsible for understanding and communicating the customer's needs to the internal operations of the company to ensure timely fulfillment of sales orders in Mexico and Latin America.This role will manage the import and export processes within Mexico and Latin America, including tracking and tracing shipments, and...

  • Customer Service

    hace 3 semanas

    Matamoros, México STS Manufacturas A tiempo completo

    Puesto: Customer Service**Requisitos**:- De 25 en adelante- Sexo indistinto- Carrera a fin- BilingüeConocimiento y/o experiência en:- Atención a clientes y ventas- Excel Intermedio**Responsabilidades**:- Coordinar las actividades con el cliente y visitas.- Buscar clientes meta.- Facilidad de palabra y negociación- Realizar cotizaciones- Planeación y...

  • Customer Service

    hace 10 horas

    Matamoros, México STS Manufacturas A tiempo completo

    Puesto: Customer Service **Requisitos**: - De 25 en adelante - Sexo indistinto - Carrera a fin - Bilingüe - Visa Vigente - Disponibilidad para viajar Conocimiento y/o experiência en: - Atención a clientes y ventas - Excel Intermedio **Responsabilidades**: - Coordinar las actividades con el cliente y visitas. - Buscar clientes meta. - Facilidad de...

  • Customer Care Planning Specialist

    hace 2 semanas

    Matamoros Municipality, México Johnson Controls A tiempo completo

    **_Customer Care Planning Specialist_****What you will do**:- Serve as primary contact for customers, sales professionals across the organization working on your assigned accounts to manage and resolve issues.- Drive proactive collaboration for your customers' upcoming shipment plans to include stock availability analysis.- Ensure issues are managed and...

  • Bilingual Customer Service Dispatcher

    hace 6 días

    Matamoros, México ALFA Soluciones Convergentes S. de R.L. de C.V. A tiempo completo

    **About us** ALFA Soluciones Convergentes S. de R.L. de C.V. is a small business in 87300, Matamoros, Tamps. We are professional, agile, innovative and our goal is to We provide advanced solutions for all your security needs. Our armored trucks are a vault on wheels, staffed by dedicated professionals with industry-leading security and firearms training to...

  • Customer Service Representative

    hace 2 semanas

    Santa Isabel Municipality, México Flowserve A tiempo completo

    Role Summary:As a Material Planner, your primary function involves quoting, planning and scheduling repairs to meet customer specifications and deadlines.You will coordinate across various departments such as engineering, purchasing, sales and operations to ensure all customer expectations are met.Responsibilities & Requirements:- Customer Service...

  • Customer Service Representative

    hace 2 semanas

    Santa Isabel Municipality, México Flowserve Corporation A tiempo completo

    Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems.Join a company whose people are committed to building a more sustainable future to make the world better for everyone.With 16,000+ employees in 50+ countries, we combine our global reach with local presence.Our team challenges themselves to...