Customer Service Representative
hace 1 semana
Customer Service Representative (B2B Experience) - 1416Job Type: Full-time, hired as a contractorLocation: Remote, EST Time-zoneClient: Captiva Containers (https://www.captivaco.com/)About Captiva ContainersCaptiva Containers is a Miami-based leader in premium and custom packaging solutions, founded in 2013 with a mission to innovate within the packaging industry and deliver exceptional results for its clients. The company specializes in the design and production of high-quality PET bottles and closures, offering tailored services such as custom bottle design, printing and labeling, HPP technology, and eco-friendly options to meet the unique needs of businesses across industries.With state-of-the-art manufacturing capabilities, Captiva produces millions of bottles monthly, serving clients in sectors including beverages, food, supplements, personal care, and cosmetics, while maintaining rigorous quality and safety standards. The company is committed to customer satisfaction, innovation, and diversity, proudly certified as a Minority Business Enterprise (MBE) and focused on helping entrepreneurs and established brands bring their visions to life.About the roleWe are looking for a customer care associate who will be primarily responsible for being a phone assistant and handling incoming calls. This role will act as the company's primary point of contact, ensuring calls are managed and directed appropriately. This person will also support the customer care team with answering client information requests and any other support they might need.Key ResponsibilitiesManage and answer all incoming callsDistinguish between promotional/sales calls and operational/customer support callsDirect calls to the appropriate department or team memberProvide basic assistance or information when necessary to clientsAnswer basic customer inquiries via emailRequirementsAt least 2 years of experience in Customer Service in B2BEnglish and Spanish proficiencyExperience using SAP Business OneProfessional phone etiquette with strong communication abilitiesHighly organized and dependableSeniority levelAssociateEmployment typeContractJob functionCustomer Service, Administrative, and SalesIndustries: Outsourcing and Offshoring Consulting and Manufacturing #J-18808-Ljbffr
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Inbound customer service representative
hace 4 horas
Mexico City AMERICAN ANSWERING SERVICE A tiempo completoCompany DescriptionAmerican Answering Service provides reliable, bilingual call-handling solutions for businesses across the United States. We specialize in delivering professional, accurate, and customer-focused support, ensuring every caller receives a positive and efficient experience.Role DescriptionThis is a full-time (40 hrs/week) remote role for an...
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Inbound Customer Service Representative
hace 2 días
Mexico City AMERICAN ANSWERING SERVICE A tiempo completoCompany Description American Answering Service provides reliable, bilingual call-handling solutions for businesses across the United States. We specialize in delivering professional, accurate, and customer-focused support, ensuring every caller receives a positive and efficient experience. Role Description This is a full-time (40 hrs/week) remote role for an...
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Inbound Customer Service Representative
hace 1 día
Mexico City AMERICAN ANSWERING SERVICE A tiempo completoCompany Description American Answering Service provides reliable, bilingual call-handling solutions for businesses across the United States. We specialize in delivering professional, accurate, and customer-focused support, ensuring every caller receives a positive and efficient experience. Role Description This is a full-time (40 hrs/week) remote role for...
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Inbound Customer Service Representative
hace 21 horas
Mexico City AMERICAN ANSWERING SERVICE A tiempo completoCompany Description American Answering Service provides reliable, bilingual call-handling solutions for businesses across the United States. We specialize in delivering professional, accurate, and customer-focused support, ensuring every caller receives a positive and efficient experience. Role Description This is a full-time (40 hrs/week) remote role for an...
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Customer Service Representative
hace 1 semana
Mexico City Epsilon Solutions Ltd. A tiempo completoJob Summary This is a full-time on-site role for a Customer Service Representative in Azcapotzalco, CMX. The Customer Service Representative will be responsible for handling customer inquiries, resolving issues, providing outstanding customer support, and ensuring customer satisfaction on a day-today basis. Qualifications High School diploma completed....
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Inbound Customer Service Representative
hace 1 día
Mexico AMERICAN ANSWERING SERVICE A tiempo completoCompany Description American Answering Service provides reliable, bilingual call-handling solutions for businesses across the United States. We specialize in delivering professional, accurate, and customer-focused support, ensuring every caller receives a positive and efficient experience. Role Description This is a full-time (40 hrs/week) remote role for an...
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Customer Service Representative
hace 2 semanas
Mexico City Epsilon Solutions Ltd. A tiempo completoRole: Bilingual Call Center Agent Location: AZCAPOTZALCO- Mexico City, Mexico (ONSITE) Job Summary This is a full-time on-site role for a Customer Service Representative in Azcapotzalco, CMX. The Customer Service Representative will be responsible for handling customer inquiries, resolving issues, providing outstanding customer support, and ensuring...
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Inbound Customer Service Representative
hace 2 días
Mexico AMERICAN ANSWERING SERVICE A tiempo completoCompany DescriptionAmerican Answering Service provides reliable, bilingual call-handling solutions for businesses across the United States. We specialize in delivering professional, accurate, and customer-focused support, ensuring every caller receives a positive and efficient experience.Role DescriptionThis is a full-time (40 hrs/week) remote role for an...
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Customer Service Representative
hace 1 semana
Mexico City The TalentHQ A tiempo completoCustomer Service Representative - The TalentHQJoin to apply for the Customer Service Representative role at The TalentHQDirect message the job poster from The TalentHQOverviewYou’ll be the face of RHO Nutrition, representing our customer service team as our customer service expert. You’ll help our customers feel valued with every interaction and...
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Customer Service Representative
hace 1 semana
Mexico City The TalentHQ A tiempo completoCustomer Service Representative - The TalentHQJoin to apply for the Customer Service Representative role at The TalentHQDirect message the job poster from The TalentHQOverviewYou’ll be the face of RHO Nutrition, representing our customer service team as our customer service expert. You’ll help our customers feel valued with every interaction and...
