Senior CX Manager: Lead 300+ Frontline Team
hace 4 días
A leading digital financial platform in Mexico seeks a Senior CX Manager to lead a 300-member team. The role emphasizes fostering a high-performance culture and implementing operational metrics for success. Ideal candidates will possess proven leadership skills, analytical proficiency, and deep empathy for customers. English fluency is mandatory. The company offers extensive benefits, including health insurance, equity opportunities, and a hybrid work model.
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Sr CX Manager
hace 4 días
Mexico City Talental A tiempo completoJob OpportunityWanna lead the CX team at Mexico’s most efficient Fintech Startup?You know the role: measure and improve CX metrics, optimize processes, etc. The difference? You’ll do it at Mexico’s most efficient tech company, generating over $1M in revenue per employee.You’ll report directly to the CEO and lead a team of 9 exceptional CX agents,...
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Sr CX Manager
hace 3 días
Mexico City Talental A tiempo completoJob OpportunityWanna lead the CX team at Mexico’s most efficient Fintech Startup?You know the role: measure and improve CX metrics, optimize processes, etc. The difference? You’ll do it at Mexico’s most efficient tech company, generating over $1M in revenue per employee.You’ll report directly to the CEO and lead a team of 9 exceptional CX agents,...
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CX Delivery Manager | Proyectos Digitales
hace 2 días
Mexico City PowerBell A tiempo completoWe’re looking for a highly driven Customer Experience Manager to lead key CX initiatives for a major consumer brand in Mexico. If you enjoy working with clients, coordinating digital projects, and turning insights into real business results, this role is a great fit.💼 What We Offer $60,000–$80,000 MXN per month (depending on experience) Hybrid work...
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CX Delivery Manager | Proyectos Digitales
hace 2 días
Mexico City PowerBell A tiempo completoWe’re looking for a highly driven Customer Experience Manager to lead key CX initiatives for a major consumer brand in Mexico. If you enjoy working with clients, coordinating digital projects, and turning insights into real business results, this role is a great fit.💼 What We Offer $60,000–$80,000 MXN per month (depending on experience) Hybrid work...
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Senior Retention
hace 7 días
Mexico City Thomson Reuters A tiempo completoA global software company in Mexico City is seeking a Senior People Manager to lead a team of Account Specialists focused on customer retention and growth. The ideal candidate will have a Bachelor's degree and at least 5 years of experience in team management, along with a strong command of English. You will foster a culture of continuous learning and strive...
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CX DTX Senior Lead
hace 1 semana
Guadalajara, Mexico Metropolitan Area Logitech A tiempo completoLogitech is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way.About CX:The CX team at Logitech is committed to architecting and championing world-class customer experiences as we continue evolving into a multi-category, multi-brand portfolio leader. Our customer-first...
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CX Operations Director
hace 4 semanas
Mexico City Didi A tiempo completoCX Operations Director Job Locations: MX-MEX-Mexico City ID: 2025-17022 Company Overview DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility...
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CX Operations Director
hace 4 semanas
Mexico City Didi A tiempo completoCX Operations Director Job Locations: MX-MEX-Mexico City ID: 2025-17022 Company Overview DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility...
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Senior CX Leader: AI-Driven Support, Flexible Hours
hace 2 semanas
Mexico City Talental A tiempo completoA leading Fintech startup in Mexico City is seeking a CX Team Leader to drive improvements in customer experience metrics and lead a team of 9 agents. This role involves direct reporting to the CEO and the opportunity to innovate through AI and automation strategies. Preferred candidates have experience in customer support management and a passion for...
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Senior Cost Lead — Corporate Interior Projects
hace 2 horas
Mexico City Turner & Townsend A tiempo completoSenior Cost Lead — Corporate Interior Projects Turner & TownsendCiudad de México, MexicoA global professional services company in Mexico City is seeking an experienced Cost Manager to conduct feasibility studies, manage cost planning activities, and lead procurement processes.Requirements:8–12 years of relevant experienceBachelor's degree in a related...