Senior CX Manager: Lead 300+ Frontline Team

hace 4 semanas


Mexico City Nubank A tiempo completo

A leading digital financial platform in Mexico seeks a Senior CX Manager to lead a 300-member team. The role emphasizes fostering a high-performance culture and implementing operational metrics for success. Ideal candidates will possess proven leadership skills, analytical proficiency, and deep empathy for customers. English fluency is mandatory. The company offers extensive benefits, including health insurance, equity opportunities, and a hybrid work model.
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