Contact Center Supervisor
hace 4 semanas
DATAMARK, Inc. is seeking an experienced Contact Center Supervisor for our Customer Services team.This role is crucial in ensuring that our service representatives meet the highest standards of quality and efficiency.As a leader in business process outsourcing, DATAMARK is dedicated to providing exceptional service to our clients and their customers, and we are looking for a supervisor who shares this commitment.The Contact Center Supervisor will oversee and assist contact center employees in the performance of their job duties such as responding to customer inquiries and resolving issues or complaints.This position involves monitoring performance metrics, coaching team members, and implementing best practices to enhance service delivery.**Requirements**:- High school diploma or equivalent; Bachelor's degree in a related field preferred- Minimum of 2 years experience in a contact center services role- At least 1 year of supervisory or team leader experience- Fluency in at least two languages (including English) required- Strong leadership and motivational skills- Excellent communication and interpersonal skills- Knowledge of interpretation services and relevant industry standards preferred- Ability to manage escalated issues with professionalism- Proficiency in Microsoft Office Suite and experience with contact center software**Benefits**- All legal benefits- Medical Insurance (Gastos Medicos Mayores)- Life Insurance- Savings fund- Paid Training
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Contact Center Supervisor
hace 4 semanas
Chihuahua, México Datamark, Inc. A tiempo completoDATAMARK, Inc. is seeking an experienced Contact Center Supervisor for our Customer Services team.This role is crucial in ensuring that our service representatives meet the highest standards of quality and efficiency.As a leader in business process outsourcing, DATAMARK is dedicated to providing exceptional service to our clients and their customers, and we...
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Contact Center Supervisor
hace 2 días
Chihuahua, México Datamark, Inc. A tiempo completoDATAMARK, Inc. is seeking an experienced Contact Center Supervisor for our Customer Services team. This role is crucial in ensuring that our service representatives meet the highest standards of quality and efficiency. As a leader in business process outsourcing, DATAMARK is dedicated to providing exceptional service to our clients and their customers, and...
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Supervisor de Contact Center Automotriz
hace 2 semanas
Chihuahua, México CHEVROLET TORO A tiempo completoChevrolet Toro Ortiz Mena solicita "Supervisor de contact center", encargado de implementación de nuevas estrategias para el logro de objetivos de servicio post - venta. Requisitos indispensables: - 25 a 45 años - Licenciatura concluida - Experiência en call center como supervisor - Manejo de al menos 10 personas a cargo - Nível avanzado en manejo de...
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Multilingual Contact Center Supervisor — Lead
hace 4 semanas
Chihuahua, México Datamark, Inc. A tiempo completoA leading business process outsourcing firm in Chihuahua is seeking an experienced Contact Center Supervisor to lead the Customer Services team.The role involves overseeing representatives, monitoring performance, and implementing best practices.Candidates should have experience in a contact center, supervisory experience, and fluency in at least two...
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Contact Center Manager
hace 4 días
Chihuahua, Chihuahua, México Datamark A tiempo completoDATAMARK, Inc. is seeking an experienced and dynamic Contact Center Manager to lead our BPO contact center operation. The ideal candidate will oversee all aspects of operations, ensuring that we deliver the highest level of customer service while achieving our organizational goals. The Contact Center Manager will be responsible for managing staff, optimizing...
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Contact Center Manager
hace 4 semanas
Chihuahua, México Datamark, Inc. A tiempo completoKey responsibilities include developing and executing strategic plans, monitoring performance metrics, hiring and training new staff, and ensuring compliance with organizational standards and regulations.The Contact Center Manager will also collaborate closely with other departments to drive improvements and enhance the customer experience.**Requirements**:-...
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Trainer - Contact Center
hace 4 semanas
Chihuahua, México Datamark, Inc. A tiempo completoDATAMARK, Inc. is looking for an enthusiastic and experienced Trainer for our Contact Center.In this pivotal role, you will be responsible for developing, implementing, and overseeing training programs tailored for our contact center representatives.Your goal will be to enhance the skills of the team, ensuring that they provide exceptional customer service...
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Contact Center Training Specialist
hace 4 semanas
Chihuahua, México Datamark, Inc. A tiempo completoA leading contact center solutions provider in Ciudad Juárez is seeking an enthusiastic Trainer to develop and oversee training programs for contact center representatives.The ideal candidate should have a strong understanding of call center operations, excellent communication skills, and at least three years of related experience.The role offers...
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Contact Center Assistant Manager
hace 3 semanas
Chihuahua, México Datamark, Inc. A tiempo completoDATAMARK, Inc. is seeking an experienced Contact Center Assistant Manager for our Customer Services team. This role is crucial in ensuring that our service representatives meet the highest standards of quality and efficiency. As a leader in business process outsourcing, DATAMARK is dedicated to providing exceptional service to our clients and their...
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Agente De Contact Center
hace 4 semanas
Chihuahua, México Bankaool Sa Institucion De Banca Múltiple A tiempo completobuscamos agente de contact center, para dar atención y servicio a clientes vía telefónica,experiência en ventas y/o y gusto por atención a clientes,lugar de trabajo chihuahua cerca de Ortiz mena, para laborar de lunes a viernes de 08:30 a 17:30Tipo de puesto: Tiempo completo, Por tiempo indeterminadoSueldo: $10,****** - $13,****** al mesBeneficios:-...
