Loss Draft Representative
hace 3 semanas
Job Summary:The Loss Drafts Associate lll is responsible for performing loss draft and property damage requirements including processing documents, ordering and reviewing inspections, working loss draft queues and evaluating exceptions.This role supports borrowers and contractors by providing detailed information on how to progress a claim file, de-escalate calls and process complaints, and handle disbursement of claim funds.Key Responsibilities:- Follows standard procedural guidelines for performing tasks- Responds to written and verbal customer requests, inquiries in a timely and professional manner- Validates documents pertaining to claim- Orders and reviews inspection results- Requests claim funds when applicable- Updates records and note system- Backs up as needed to meet client requirements and SLA's- Verifies claim check deposits- Processes draws/draw approvals and payee header requests for claims- Assists with cross training inbound representatives on borrower follow up queue- Assists Workforce Management chat monitoring and help desk chatsSupervisory Responsibilities:This job does not have supervisory dutiesPreferred Qualifications:Education and Experience- High school diploma or equivalent experience- 1 or more years of experienceCertificates, Licenses, Registrations- NoneFunctional Skills- Working knowledge of Microsoft Office (Word, Excel, Outlook, PowerPoint)- Ability to communicate effectively both verbally and written- Analytical skills- Ability to follow established guidelines to focus on details and complete tasks attentively and thoroughly- Ability to utilize established procedures to guide decision-makingIntegon, a Great Place to Work, provides innovative technology and customer support services to major personal lines insurance providers, including Fortune 100 companies rated A+ (Superior), by A.M.Best, for financial strength.
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Loss Draft Representative
hace 3 semanas
Tijuana, México Integon Service Co. A tiempo completoJob Summary:The Loss Drafts Associate lll is responsible for performing loss draft and property damage requirements including processing documents, ordering and reviewing inspections, working loss draft queues and evaluating exceptions. This role supports borrowers and contractors by providing detailed information on how to progress a claim file, de-escalate...
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Loss Drafts Representative
hace 3 semanas
Tijuana, México Integon Service Co. A tiempo completo**Primary Purpose**:The Loss Drafts Associate lll is responsible for performing loss draft and property damage requirements including processing documents, ordering and reviewing inspections, working loss draft queues and evaluating exceptions.This role supports borrowers and contractors by providing detailed information on how to progress a claim file,...
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Loss Drafts Representative
hace 3 semanas
Tijuana, México Integon Service Co. A tiempo completo**Primary Purpose**:The Loss Drafts Associate lll is responsible for performing loss draft and property damage requirements including processing documents, ordering and reviewing inspections, working loss draft queues and evaluating exceptions. This role supports borrowers and contractors by providing detailed information on how to progress a claim file,...
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Wfh Loss Drafts Associate
hace 1 semana
Tijuana, México Integon Service Co. A tiempo completoThe Loss Drafts Associate lll is responsible for performing loss draft and property damage requirements including processing documents,ordering and reviewing inspections, working loss draft queues and evaluating exceptions. This role supports borrowers and contractors byproviding detailed information on how to progress a claim file, de-escalate calls and...
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Wfh Loss Drafts Associate
hace 1 semana
Tijuana, México Integon Service Co. A tiempo completoThe Loss Drafts Associate lll is responsible for performing loss draft and property damage requirements including processing documents, ordering and reviewing inspections, working loss draft queues and evaluating exceptions. This role supports borrowers and contractors by providing detailed information on how to progress a claim file, de-escalate calls and...
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Loss Draft Representative Wfh Ngls Starting Date
hace 2 semanas
Tijuana, México Integon Service Co. A tiempo completo**Primary Purpose**: Responsible for performing claims loss and property damage requirements including processing documents, ordering and reviewing Responsible for answering high volume inbound calls and providing effective quality customer service in regards to property damage claims. Support borrowers and contractors by providing detailed information on...
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Loss Drafts Associate
hace 3 semanas
Tijuana, México Allstate A tiempo completoIntegon is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers' evolving needs.It's how we've become industry leaders in property and casualty insurance servicing.We support our insurance company affiliates by offering property and casualty insurance products inclusive of personal...
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Lender Services Loss Drafts Assiciate Iii
hace 2 semanas
Tijuana, México Integon Service Co. A tiempo completoJob Summary:The Loss Drafts Associate lll is responsible for performing loss draft and property damage requirements including processing documents, ordering and reviewing inspections, working loss draft queues and evaluating exceptions. This role supports borrowers and contractors by providing detailed information on how to progress a claim file, de-escalate...
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Loss Drafts Associate Iii
hace 2 semanas
Tijuana, México Allstate A tiempo completoIntegon is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. It’s how we’ve become industry leaders in property and casualty insurance servicing. We support our insurance company affiliates by offering property and casualty insurance products inclusive of...
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Loss Drafts Rep Lead
hace 3 semanas
Tijuana, México Integon Service Co. A tiempo completo**Primary Purpose**:Contribute to leadership of Loss Draft team by mentoring representatives, monitoring and coaching performance, resolving escalated calls and providing advice and guidance to support achievement of department quality and productivity standards.**Essential Duties and Responsibilities**:Following is a summary of the essential functions for...
