Technical Support Specialist
hace 2 semanas
**TECHNICAL SUPPORT SPECIALIST - LATAM**Are you looking to join a Global Tech leader?Then we have an exciting opportunity for you in **Mexico city **About usBroadsign is a growing software company with a mission to make buying, selling, and delivering out-of-home media easier than ever.Our software is operated by some of the most successful out-of-home businesses and powers impactful, compelling campaigns worldwide.Come light up the world as a **Support Specialist**in **Mexico city**About the role:As a member of our Services team, your primary focus will be providing **technical assistance** to **our customers in LATAM** and, when needed, driving knowledge to them via training and demos.Your passion for delivering outstanding customer service will drive you to find workarounds for any issues or bugs our customers report.Your curiosity and determination will lead you to attempt to reproduce customer issues in different environments, including different operating systems (Linux or Windows) or even different versions of Broadsign products.You will also:- Answer detailed questions about the product- Tracking and resolving customer issues in the case management systemWhat you need to perform in this job:- **Excellent communication skills in English and Spanish**:- Experience with Databases/ SQL (able to perform simple queries etc)- Strong organizational skills/problem-solving skills; you can manage multiple tasks and perform well under pressure- A degree in computer science (or something similar)- Additionally, if you have any experience with debugging tools, programming skills (able to read code ?), and/or scripting languages (Batch, shell..), _you're definitely someone we want to talk to_But, more importantly, you're the kind of person who:- Enjoys challenging themselves and constantly learning about new tech- Likes to have your ideas heard and contributions recognized- Wants access to continuous learning and career development by attending sponsored conferences & seminars with your peers- Wants a dynamic work environment with plenty of opportunities to evolve and stay challenged- Experience working with Windows and Linux operating systems- A good understanding of computers, networking, and display technologiesWhat we bring to the table:- A fun and dynamic work environment with plenty of opportunities to evolve and stay challenged- Competitive vacation time and sick days- Wellness: Health and Wellness fund to support your mental and physical health and office-related expenses- Parental leave top-off- 2 volunteer days per year- Training & development opportunities**:Yearly budget to support your professional growth through training and development- Additional benefits available
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Latin America Technical Support
hace 2 semanas
Xico, México Hygiena A tiempo completoA leading health sciences company is hiring a Technical Support Specialist to provide essential technical support and training to sales teams and customers across Latin America. The role includes analyzing data, providing solutions for product issues, and collaborating with various departments to enhance business growth. Candidates must possess a Bachelor's...
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Remote Technical Support Specialist
hace 2 semanas
Xico, México Hard Yaka A tiempo completoA leading communications platform is seeking a Technical Support Specialist to provide expert assistance to global customers.You will handle escalated cases, train staff on technical issues, and improve support processes.This remote role involves multitasking in a dynamic environment, providing exceptional customer service, and collaborating with various...
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Technical Support Specialist
hace 2 semanas
Xico, México Hygiena A tiempo completoThe Technical Support Specialist (TSS) leverages and utilizes all available resources and work closely with Territory Sales Managers (TSM) to provide world class technical support to current customers and distributors on the proper use of the Hygiena portfolio to meet and exceed monthly, quarterly and annual sales goals in the assigned geographic territory....
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Technical Support Specialist
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Xico, México Samsara A tiempo completo**Who we are**Samsara (NYSE: IOT) is the pioneer of the Connected Operations Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations.At Samsara, we are helping improve the safety, efficiency and sustainability of the physical...
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Remote Technical Support Specialist — Impact
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Xico, México Bebeesupport A tiempo completoA global support company is seeking a Support Specialist to provide expert guidance and troubleshoot technical issues for clients worldwide. The role offers a fully remote work option and emphasizes career growth opportunities. As the first point of contact, the specialist will ensure a positive customer experience through effective communication and...
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Technical Specialist: Expert Support
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Xico, México Apple A tiempo completoA leading technology company in Veracruz is seeking a Technical Specialist to provide technical support and exceptional customer service.In this role, you will help customers troubleshoot hardware and software issues, educate them on Apple products, and contribute to a team-oriented environment.The ideal candidate will demonstrate technical expertise, strong...
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Technical Specialist: Expert Support
hace 3 semanas
Xico, México Apple A tiempo completoA leading technology company in Veracruz is seeking a Technical Specialist to provide technical support and exceptional customer service. In this role, you will help customers troubleshoot hardware and software issues, educate them on Apple products, and contribute to a team-oriented environment. The ideal candidate will demonstrate technical expertise,...
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Technical Specialist: Expert Support
hace 3 semanas
Xico, México Apple A tiempo completoA leading technology company in Veracruz is seeking a Technical Specialist to provide technical support and exceptional customer service. In this role, you will help customers troubleshoot hardware and software issues, educate them on Apple products, and contribute to a team-oriented environment. The ideal candidate will demonstrate technical expertise,...
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Technical Product Specialist, LatAm | Hybrid
hace 2 semanas
Xico, México International Women In Mining A tiempo completoA global productivity partner in mining is looking for a Technical Product Specialist in Mexico City. The specialist will provide technical support, develop training programs, and manage warranty claims. Candidates should possess a degree in engineering and have over 5 years' experience in technical support related to mining or construction. Proficiency in...
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Lead Tech Support Specialist
hace 2 semanas
Xico, México Solera A tiempo completoWho We Are- The RoleThe Team Lead Technical Support Specialist provides technical assistance to internal and external customers.This High-level specialist should receive very little instructions on routine work; exercises prudent judgment within the defined processes and practices of the department in troubleshooting and developing solutions to a variety of...
