Customer Service Agent
hace 3 semanas
**WHAT IS YOUR ROLE**As a Customer Advocate, you will be responsible for interacting with customers to address inquiries and resolve complaints regarding the clients' products and services.In this position, you will collaborate with internal and external teams in handling the needs of the customer to provide excellent customer service in a timely and professional manner.**WHAT WILL YOU DO**- Interact with customers to provide and process accurate, valid, and complete information with the highest degree of empathy, courtesy, and professionalism- Perform problem tracking and ensure that issues are properly documented, prioritized, tracked, and resolved- Ensure proper and timely escalation of issues to meet internal and external expectations- Identify opportunities and recommendations for continuous process improvement- Deliver service excellence and maximize customer service and satisfaction- Work with the external team to stay updated on product and service knowledge**YOU HAVE**- Excellent reading comprehension, verbal, and written communication skills- Strong and effective phone contact handling skills- An ability to understand and communicate complex ideas to customers, both verbally and in written form- Ability to accept feedback gracefully and with an open mind- Intermediate understanding of common Customer Experience best practices- Customer orientation and ability to adapt/respond to different types of characters**Job Type**: TemporaryContract length: 3 monthsPay: $13,****** - $16,****** per month**Experience**:- Customer Service: 1 year (required)**Language**:- English (required)License/Certification:- English Certification (preferred)Work Location: Hybrid remote in Centro, ***** Mérida, Yuc.Expected Start Date: 18/11/2024
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Bilingual Customer Service Agent
hace 3 semanas
Mérida, México Webhelp A tiempo completoHi!We are looking for you to grow with the new call center in the city, at Webhelp Merida, as Customer Service Agent.**Requirements**:- Advanced English level (at least a 80%).- Basic computer knowledge.- No experience required.- Highschool diploma.Join The Incredyble® Place To Work and take charge of ensuring good service customers.All you need is a great...
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Bilingual Customer Service Agent Home Office
hace 3 semanas
Mérida, México Cs Enterprises At Connectnet A tiempo completo**Vacante para la empresa CS Enterprises at ConnectNet en Kanasín, Yucatán**:**Bilingual Customer Service Agent (Home Office) No Prior Experience Required**Job Summary: As a Bilingual Customer Service Agent, you will be the vital link between the company and Spanish and English-speaking customers, providing effective solutions and an exceptional...
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Bilingual Insurance Customer Service Agent | Flexible Hours
hace 3 semanas
Mérida, México Gga Solutions A tiempo completoA customer service provider in Mérida is seeking an Insurance Customer Service Agent to assist clients with their inquiries.The position requires being bilingual in English and Spanish, along with at least 6 months of call center experience.This full-time role offers weekly pay of $3,300 MXN and includes benefits as mandated by law, alongside 100% paid...
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Bilingual Customer Service Agent
hace 2 semanas
Mérida, México BACK OFFICE DE CHIHUAHUA A tiempo completo**Vacante para la empresa BACK OFFICE DE CHIHUAHUA en Mérida, Yucatán**:We are seeking for your Talent!This is an US based company where you can develop all your professional skills!Position:Bilingual Customer Service 6 months experienceActivities:Providing the best Customer Service to American People for their inquiries.**Benefits**:Law Benefitsmonthly...
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Customer Service Agent
hace 2 semanas
Mérida, México BACK OFFICE DE CHIHUAHUA A tiempo completo**Vacante para la empresa BACK OFFICE DE CHIHUAHUA en Jardines De Vista Alegre Ii - Mérida, Yucatán**:¿Hablas Inglés Avanzado, tienes experiência en Customer Service y en administración?Join our fast-growing team in Mérida and bring your skills to the next level!Horario: 3 PM - 11 PMLos días laborales serán rotativos con dos días de descanso por...
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Bilingual Customer Service Agent
hace 2 semanas
Mérida, México BACK OFFICE DE CHIHUAHUA A tiempo completo**Vacante para la empresa BACK OFFICE DE CHIHUAHUA en Mérida, Yucatán**:Customer Service Specialist**Language**: Bilingual with English and Spanish**Shift**: 8am to 6pm EST**Tasks**:- Answering phone calls, confirming inspections, and scheduling inspections.- Handling a significant amount of follow-up with clients, often involving multiple interactions per...
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Bilingual Customer Service Agent
hace 2 semanas
Mérida, México BACK OFFICE DE CHIHUAHUA A tiempo completo**Vacante para la empresa BACK OFFICE DE CHIHUAHUA en Mérida, Yucatán**:DescripcióndelPuesto: Intake Specialist**Resumendel Rol**:️ResponsabilidadesPrincipales- Procesareingresarconprecisiónlainformacióndeingresodeclientesy abogadosenelsistemadegestióndecasos.- Prepararyenviarlacorrespondencianecesariarelacionadaconnuevoscasosal abogado deturno.-
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Customer Service Specialist
hace 1 semana
Mérida, México Augusta Sportswear Brands México A tiempo completo**Customer Service Head**Location: Merida, Yucatan. MexicoJob Objective:Develop and maintain strong relationships with Customer Service Analysts and Area Coordinators in Mexico and the United States. Ensure proper administration of orders to guarantee they are processed accurately and on time. Assist analysts in resolving operational issues and coordinate...
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Customer Service Representative
hace 1 semana
Mérida, México Bepensa Motriz A tiempo completoWe are looking for a vacancy:Customer Service Representative**Academic studies**:Business Administration Career or Related**Work Experience**:1 year of customer service experience**Knowledge and skills**:Customer service, administrative operations, collect past due payments, account managment, debt collectión, prevent repossesions and losses through...
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Customer Service Representative
hace 6 días
Mérida, México Augusta Sportswear Brands México A tiempo completo**Job Title: Customer Service Representative** Company: Augusta Sportswear de Mexico - Momentec Brands **Job Type**: Full-Time Location: On-Site (Merida, Yucatan) At Augusta Sportswear de Mexico - Momentec Brands, we take pride in delivering high-quality products with exceptional customer service. Join our energetic, fast-paced team as we continue to set...