Appointment Setter
hace 4 semanas
**Job Title**: Appointment Coordination Expert (ACE) - Customer Service Representative**Company**: ListenTrust**Location**: Av.P.o Río San Miguel 75-Planta alta, Proyecto Rio Sonora Hermosillo XXI, ***** Hermosillo, Son.**Schedule**: 10 AM to 7 PM with 2 days off**Compensation**: Earn up to $5,000 weekly**Objective**:Appointment Coordination Experts (ACEs) are ListenTrust's customer service representatives.They are responsible for persuading customers to visit our centers while educating and motivating callers about our solutions.As the first point of contact, ACEs play a crucial role in creating a positive first impression for ListenTrust.**Responsibilities**:- Handle incoming calls from potential clients who have responded to our advertisements.- Accurately record lead information in Salesforce (ListenTrust's CRM) and gather all necessary client details.- Book appointments for callers at local centers to explore ListenTrust's services.- Create excitement around the appointment, highlighting its value and encouraging attendance.- Conduct outreach calls to individuals who have previously contacted ListenTrust.- Be receptive to feedback, adapt to change, and continuously work on skill improvement.- Understand the role's limitations, referring specific product or service inquiries to specialists.**Profile**:- Self-motivated, resourceful, and dedicated to customer service excellence.- Strong problem analysis and resolution skills.- Ability to exceed customer expectations with energy, empathy, and professionalism.- High emotional intelligence, remaining calm and composed with challenging customers.- Capable of multitasking and quick learning to contribute effectively.- Proficient in a Windows-based environment with strong computer skills.- Excellent communication skills with the ability to build rapport and deliver world-class service.- Committed to meeting campaign goals and adhering to set schedules.- Strong sales skills, including active listening, creating urgency, and emphasizing value based on customer needs.**What We Offer**:- **Competitive earnings up to $5,000 weekly**:- Opportunity to be part of a dynamic team at ListenTrust.- Growth opportunities and career advancement.- Supportive work environment that fosters continuous improvement and learning.CustomerService #ListenTrust #AppointmentCoordinator #ACE #JobOpening #CustomerSupport #Sales #HighEarningsPay: $2,****** - $5,****** per weekWork Location: In person
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