Digital Services Lead – Customer Experience

¿Qué esperamos de ti? En Principal estamos orgullosos de poner nuestro propósito al centro de todo lo que hacemos, motivados por la misión de fomentar un mundo en donde todas las personas tengan acceso a la seguridad financiera. Esta misión, junto con la integridad, enfoque en el cliente y la experiencia de más de 140 años en la industria nos ha...

¿Qué esperamos de ti? En Principal estamos orgullosos de poner nuestro propósito al centro de todo lo que hacemos, motivados por la misión de fomentar un mundo en donde todas las personas tengan acceso a la seguridad financiera. Esta misión, junto con la integridad, enfoque en el cliente y la experiencia de más de 140 años en la industria nos ha...

Call Center Manager – Sales & Customer Service We are seeking a Call Center Manager with strong experience in sales and customer service operations, ready to take on a strategic, regional leadership role in Mexico and Latin America. Profile Requirements Bachelor’s degree (completed or in progress) in Business Administration, Economics, Engineering, or...

Call Center Manager – Sales & Customer Service We are seeking a Call Center Manager with strong experience in sales and customer service operations, ready to take on a strategic, regional leadership role in Mexico and Latin America. Profile Requirements Bachelor’s degree (completed or in progress) in Business Administration, Economics, Engineering, or...

The role: Perform technical reviews by doing and reviewing mathematical models and/or actuarial analysis (such as Doer / Technical Reviewer) Ensure that the service is reliable in accordance with Quality standards, serving as a Peer / Secondary Technical Reviewer, reviewing each case in a concise manner Demonstrate understanding of the FAA service catalogue...

The role: Perform technical reviews by doing and reviewing mathematical models and/or actuarial analysis (such as Doer / Technical Reviewer) Ensure that the service is reliable in accordance with Quality standards, serving as a Peer / Secondary Technical Reviewer, reviewing each case in a concise manner Demonstrate understanding of the FAA service catalogue...

Penta Consulting is a technology service provider and industry-leading outsourced partner. For over 27 years, we have specialised in providing professional and managed services to OEMs, system integrators, financial services providers, and leading IT and Telco companies worldwide. We are expanding our global telecoms team and are seeking 5x Level 3 Core...

Penta Consulting is a technology service provider and industry-leading outsourced partner. For over 27 years, we have specialised in providing professional and managed services to OEMs, system integrators, financial services providers, and leading IT and Telco companies worldwide. We are expanding our global telecoms team and are seeking 5x Level 3 Core...

Una institución financiera innovadora está buscando un Research Lead UX/CX para liderar la estrategia de investigación en México y Colombia. Se requiere 5+ años de experiencia en investigación UX/CX, habilidades en liderazgo y experiencia en el sector de banca digital o fintech. Ofrecemos un sueldo competitivo, prestaciones de ley, y un ambiente de...

En Kapital grupo financiero, estamos cambiando el futuro de las finanzas combinando la solidez y confianza de un banco con la agilidad y tecnología de una fintech para ofrecer soluciones financieras innovadoras. RESEARCHER LEAD UX / CX Requisitos Experiencia de 5+ años en investigación UX o CX o roles afines. Experiencia de 2+ años liderando equipos de...