Product Analyst

**Sonata Software Overview**In today's market, there is a unique duality in technology adoption.On one side, extreme focus on cost containment by clients, and on the other, deep motivation to modernize their Digital storefronts to attract more consumers and B2B customers.As a leading Modernization Engineering company, we aim to deliver modernization-driven hypergrowth for our clients based on the deep differentiation we have created in Modernization Engineering, powered by our Lightening suite and 16-step Platformation playbook.In addition, we bring agility and systems thinking to accelerate time to market for our clients.Headquartered in Bengaluru, India, Sonata has a strong global presence, including key regions in the US, UK, Europe, APAC, and ANZ.We are a trusted partner of world-leading companies in BFSI (Banking, Financial Services, and Insurance), HLS (Healthcare and Lifesciences), TMT (Telecom, Media, and Technology), Retail & CPG, and Manufacturing space.Our bouquet of Modernization Engineering Services cuts across Cloud, Data, Dynamics, Contact Centers, and around newer technologies like Generative AI, MS Fabric, and other modernization platforms.**Job Title**:Product Analyst I****Location: Mexico (Remote)****Role Description**:As a **Product Analyst I**, you will join the Product Management team and learn to support the delivery of technology solutions that enhance the mortgage loan process.This entry-level role focuses on participating in team activities, gathering basic requirements, documenting user stories under guidance, and executing assigned tasks within an Agile framework.**What will you do**:- Participates in organizational analysis to identify current capabilities and identify opportunities for improvement- Gathers business requirements that effect technology systems, and engage with technology partners to develop solution through technology change process- Writes and communicates requirements and user stories following standardized Agile framework- Works effectively inside a Scrum or Kanban team- Document acceptance criteria for user stories with guidance- Collaborates with Tech Leads and UAT to define when user stories are done- Manages stakeholders and teams of people across functional areas to implement a project- Coordinates risk assessment and uses risk assessment output to help mitigate risks to project- Participates in backlog grooming sessions for ongoing roadmap planning- Execute on test script developed in design and implementation phases- Perform other related duties as required and assigned- Demonstrate behaviors which are aligned with the organization's desired culture and values**Ideal experience**:- 4 Year college degree (Bachelor) or equivalent work experience- 6+ years of relevant experience (including internships or coursework related to business analysis, product management, or Agile methodologies)- Excellent interpersonal, verbal and written communication skills- Excellent organizational skills- Highly proficient in the G-Suite (Docs, Sheets, Slides, etc)- Data analysis experience a plus- Eagerness to learn data analysis and BI Tools (experience is a plus)- Familiarity with JIRA, Confluence, or similar tools is a plus- Must be a team player with a strong desire to learn and contribute, with the ability to work independently on assigned tasks- Proven track record at delivering timely and accurate information in a fast-paced environment- Excellent critical thinking, problem solving and mathematical skills, using sound judgment- Financial Services and, if possible, mortgage industry experience preferred- Strong business acumen and ability to interface with executive management- Zendesk experience a plus**Why join Sonata Software?****At Sonata, you ´ll have an outstanding opportunity.The chance to use your skills and imagination to push the boundaries of what ´s possible.To build never seen before solutions to some of the world's toughest problems.You ´ll be challenged, but you will not be alone.You ´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.- Sonata Software is an Equal Opportunity Employer encouraging diversity in the workplace.All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity, age, religion, disability, sexual orientation, veteran status, marital status, or any other characteristics protected by law._