Customer Experience Associate
hace 3 semanas
PositionCustomer Experience AssociateLocationRemote (MST Timezone)Work ScheduleMonday to Friday, 8:00 AM to 4:00 PM (MST)About UsOur company is a leading provider of high-quality trailers, committed to delivering exceptional customer service.Role OverviewWe are currently seeking a dedicated Customer Experience Associate to join our team remotely.This role involves providing timely and courteous assistance to our valued customers and ensuring that all inquiries are addressed promptly.Key ResponsibilitiesRoute calls to the correct individual or department within the organization.Follow up with customers to ensure that all support matters are resolved within 24 hours.Assist customers in filling out support forms and provide guidance as needed.Maintain accurate records of customer interactions and transactions.Collaborate with team members to address customer concerns and improve overall customer experience.RequirementsExceptional spoken English skills, with the ability to communicate clearly and effectively with customers.Familiarity with OpenPhone or similar phone systems (training will be provided).Strong organizational and multitasking abilities.Excellent customer service skills, with a patient and empathetic demeanor.Ability to work independently and prioritize tasks effectively.Nice-to-HavesPrevious experience in customer service or client relations roles.Experience working in a remote or virtual environment.Knowledge of the trailer or automotive industry.What We OfferCompetitive salary with opportunities for growth and advancement.Remote work environment with flexible working hours.Supportive team culture and collaborative work environment.#J-*****-Ljbffr
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Customer Experience Associate
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Xico, México Royal Holiday A tiempo completoRoyal Holiday is a worldwide leader in the international travel industry, with over 40 years of experience and more than 80,000 members around the world.We also own and operate the Park Rpyal Hotels and Resorts chain, with 14 locations in Mexico and 4 international locations (Miami, Orlando, Buenos Aires and Puerto Rico).Our business is BOOMING and we are...
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Associate Manager, Customer Experience
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Agente Telefonico De Ventas Cruzadas
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hace 3 semanas
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