Technical Support Engineer
hace 3 semanas
Technical Support Engineer-*****ARP**Applicants are required to read, write, and speak the following languages***: English**Detailed Description and Job Requirements**As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs.This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services.A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.As a Support Engineer, you will be the technical interface to customers, Original Equipment Manufacturers (OEMs) and Value-Added Resellers (VARs) for resolution of problems related to the installation, recommended maintenance and use of Oracle products.Your primary task will be to provide support to customers who contact the Oracle Solution Center and maintain high level of customer satisfaction while meeting guidelines (mostly through electronic means).Able to work with general guidance from senior support engineers and management and, in some areas, may work independently.Solutions often take time to develop through research, collaboration or problem replication.Duties and tasks are standard with some variation.Completes own role largely independently within defined policies and procedures.One year prior working experience with Oracle products (or at least two years related experience without Oracle products) and technical degree i.e., BS Computer Science/Management Information Systems/Science/ Engineering/Math/Physics/Chemistry with a 3.0 GPA OR functional degree + technical higher degree or in lieu of degree may substitute 4 years professional experience & professional certification (i.e., CNE, MCSE, CPA, Oracle, etc.).**Oracle is an Affirmative Action-Equal Employment Opportunity Employer.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veterans status, age, or any other characteristic protected by law.****Job**: Support**Travel**: No**Location**: MX-MX,Mexico-Guadalajara/Zapopan**Job Type**: Regular Employee Hire**Organization**: Oracle
-
Technical Support Engineer
hace 4 días
Guadalajara, México Oracle A tiempo completoTechnical Support Engineer- L0**Applicants are required to read, write, and speak the following languages**: English**Detailed Description and Job Requirements**As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving...
-
Technical Support Engineer
hace 4 días
Guadalajara, México Oracle A tiempo completoTechnical Support Engineer-210010L0 **Applicants are required to read, write, and speak the following languages**: English **Detailed Description and Job Requirements** As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This...
-
Technical Support Engineer
hace 4 semanas
Guadalajara, México Oracle A tiempo completoTechnical Support Engineer - Analytics- UC**Applicants are required to read, write, and speak the following languages***: English**Preferred Qualifications****Join us as Technical Support Engineer!**Oracle Technical Support is dedicated to assisting our customers and partners in resolving problems experienced during implementation, administration and...
-
Technical Support Engineer
hace 3 semanas
Guadalajara, México ASMPT SMT, Inc. A tiempo completoThe Technical Support Engineer role is a customer focused role and is part of the Technical Support Services group. This group includes Technical Support, Customer Service and Training. The role involves daily interaction with ASMPT customers who are using a broad spectrum of ASMPT SMT Solutions hardware and software products.Expectation of this Technical...
-
Technical Support Engineer
hace 3 semanas
Guadalajara, México Asmpt Smt, Inc. A tiempo completoThe Technical Support Engineer role is a customer focused role and is part of the Technical Support Services group.This group includes Technical Support, Customer Service and Training.The role involves daily interaction with ASMPT customers who are using a broad spectrum of ASMPT SMT Solutions hardware and software products.Expectation of this Technical...
-
Sr Technical Support Engineer
hace 3 semanas
Guadalajara, México Oracle A tiempo completoSr Technical Support Engineer-*****ARC**Applicants are required to read, write, and speak the following languages***: English**Detailed Description and Job Requirements**As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs.This involves...
-
Applications Engineer
hace 2 semanas
Guadalajara, México NXP Semiconductors A tiempo completo**Applications Engineer - Technical Support for Automotive Microprocessors** **Company Description** **Business Unit Description** Global Sales & Marketing (GSM) is responsible for amplifying the voices of the customer and of the market for the entire company and growing the NXP brand. Additionally, we are tasked with defining market requirements,...
-
Technical Support Engineer
hace 2 semanas
Guadalajara, Jalisco, México TeamViewer A tiempo completoJoin TeamViewer, the leader in remote connectivity software. We harness the potential of cutting-edge technologies such as Augmented Reality and Artificial Intelligence to push the boundaries of innovation and shape the future of digitalization.Our team of more than 1,500 employees spans different continents, cultures and disciplines. With our inclusive...
-
Technical Support Engineer- Ebusiness Suite
hace 4 días
Guadalajara, México Oracle A tiempo completoTechnical Support Engineer- eBusiness Suite Application Tools & Technology- K7**Applicants are required to read, write, and speak the following languages**: English**Preferred Qualifications****eBusiness Suite Application Tools & Technology Technical Support****Preferred Qualifications Education & Experience**:- B.A./B.S. in a technical field or equivalent...
-
Technical Support Engineer- Ebusiness Suite
hace 4 días
Guadalajara, México Oracle A tiempo completoTechnical Support Engineer - eBusiness Suite Application Tools & Technology-220001K7 **Applicants are required to read, write, and speak the following languages**: English **Preferred Qualifications** **eBusiness Suite Application Tools & Technology Technical Support** **Preferred Qualifications Education & Experience**: - B.A./B.S. in a technical field...
