LATAM Fan Experience Lead | Customer Excellence

A large live entertainment company based in Mexico City is seeking a Head of LATAM to lead the Fan Experience initiative across the region. This role focuses on enhancing service quality and operational excellence while collaborating with cross-functional teams. Candidates should have over 5 years of call center management experience, demonstrate strong...

WORK OPTION :The NBA currently provides eligible employees the option of working remotely one day per week.This is a temporary position with an expected duration not to exceed 12 monthsPosition SummaryThe NBA Latin America team is seeking a data-driven marketing specialist to lead the strategic execution of personalized fan communications across the region....

WORK OPTION :The NBA currently provides eligible employees the option of working remotely one day per week.This is a temporary position with an expected duration not to exceed 12 monthsPosition SummaryThe NBA Latin America team is seeking a data-driven marketing specialist to lead the strategic execution of personalized fan communications across the region....

A leading cybersecurity firm in Mexico City seeks an experienced Director of Enterprise Technical Support for the LATAM region. This role involves building and operating the Customer Support organization and driving customer loyalty through exceptional support. The ideal candidate will have extensive experience in a leadership role within an Enterprise...

ROLE PROFILE DIRECTOR CUSTOMER PROSPECTION & EXPERIENCE - LATAM KEY WORKING PARAMETERS Focus, Scope, & Impact : This role is responsible for leading the design, development, and implementation of LATAM Customer Prospection and Customer Experience (CX) strategies to accelerate our portfolio growth in the market and quantum leap our Net Promoter Score...

ROLE PROFILE DIRECTOR CUSTOMER PROSPECTION & EXPERIENCE - LATAM KEY WORKING PARAMETERS Focus, Scope, & Impact : This role is responsible for leading the design, development, and implementation of LATAM Customer Prospection and Customer Experience (CX) strategies to accelerate our portfolio growth in the market and quantum leap our Net Promoter Score...

A leading online education provider is seeking a Customer Support Lead for their LATAM team. This role involves managing client requests, inspiring teamwork, and ensuring operational excellence. Candidates should have a degree in a related field, at least 3 years in customer support or operations with 2 years in leadership. Fluency in English and Spanish is...

TripleTen is an award-winning online school among technology bootcamps. Our mission is to help people change their lives and succeed in technology. We offer flexibility in studies, career mentoring, resume and portfolio preparation and we guarantee employment after the course. Our employability rate among graduates is 87% across our Full Stack Development,...

TripleTen is an award-winning online school among technology bootcamps. Our mission is to help people change their lives and succeed in technology. We offer flexibility in studies, career mentoring, resume and portfolio preparation and we guarantee employment after the course. Our employability rate among graduates is 87% across our Full Stack Development,...

A global health sciences company in Mexico City seeks a Customer Service Manager who will lead customer service teams and enhance customer satisfaction. This role requires at least five years of leadership experience in customer service, strong skills in analytical decision-making, and proven proficiency in project management. You'll collaborate with...