Technical Lead
hace 4 semanas
Job SummaryThe Technical Lead role requires a seasoned professional with 4 to 8 years of experience in Desktop Support. The position is based in the office with rotational shifts. The candidate will be responsible for ensuring seamless desktop support operations enhancing user satisfaction and contributing to the companys technological efficiency. This role does not require travel.ResponsibilitiesOversee the daily operations of desktop support to ensure timely and effective resolution of technical issues.Provide expert guidance and support to team members to enhance their technical skills and problem-solving capabilities.Collaborate with IT teams to implement and maintain desktop support systems and processes.Ensure compliance with company policies and procedures in all desktop support activities.Monitor and analyze support requests to identify trends and areas for improvement.Develop and implement strategies to improve user satisfaction and support efficiency.Coordinate with vendors and service providers to ensure quality support services.Maintain accurate records of support requests and resolutions for future reference.Conduct regular training sessions for team members to keep them updated with the latest technologies and best practices.Evaluate and recommend new tools and technologies to enhance desktop support services.Ensure the security and integrity of desktop systems and data.Provide feedback to management on support operations and suggest improvements.Participate in the development of support policies and procedures.QualificationsPossess a strong understanding of desktop support systems and processes.Demonstrate excellent problem-solving and analytical skills.Exhibit strong communication and interpersonal skills.Show proficiency in using desktop support tools and technologies.Have a keen eye for detail and a proactive approach to identifying and resolving issues.Display the ability to work effectively in a team-oriented environment.Be adaptable to rotational shifts and dynamic work environments.Certifications RequiredCompTIA A+ Microsoft Certified: Modern Desktop Administrator Associate #J-18808-Ljbffr
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Salesforce Technical Lead
hace 2 semanas
Monterrey, Nuevo León, México Slalom A tiempo completoWho You'll Work WithIn our Salesforce business, we help our clients bring the most impactful customer experiences to life and we do that in a way that makes our clients the hero of their transformation story. We are passionate about and dedicated to building a diverse and inclusive team, recognizing that diverse team members who are celebrated for bringing...
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Mobile Technical Lead
hace 5 días
Monterrey, México Axen A tiempo completoDescriptionAt AXEN IT Consulting we are growing exponentially with clients with great growth projections, We have more than 25 years of experience in the information technology services market, Focused on our growth and at the same time offering improvement plans to our talent, We are currently looking for "Mobile Technical Lead" with the profile:The role...
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Frontend Technical Lead
hace 5 días
Monterrey, México Axen A tiempo completoDescriptionAt AXEN IT Consulting we are growing exponentially with clients with great growth projections, We have more than 25 years of experience in the information technology services market, Focused on our growth and at the same time offering improvement plans to our talent, We are currently looking for "Fronted Technical Lead" with the profile:The role...
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Frontend Technical Lead
hace 6 días
Monterrey, México Axen A tiempo completoDescription At AXEN IT Consulting we are growing exponentially with clients with great growth projections, We have more than 25 years of experience in the information technology services market, Focused on our growth and at the same time offering improvement plans to our talent, We are currently looking for "Fronted Technical Lead" with the profile: The role...
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Mobile Technical Lead
hace 6 días
Monterrey, México Axen A tiempo completoDescription At AXEN IT Consulting we are growing exponentially with clients with great growth projections, We have more than 25 years of experience in the information technology services market, Focused on our growth and at the same time offering improvement plans to our talent, We are currently looking for "Mobile Technical Lead" with the profile: The role...
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Technical Delivery Lead
hace 3 semanas
Monterrey, México DigitalOnUs by Tech Mahindra A tiempo completo**Who is DigitalOnUs by TechMahindra?**At DigitalOnUs, we not only provide Agile and DevOps methodologies to our customers, we have adopted the same within the company as well. Our nimble processes are not mired in red tape, yet robust, flexible and result-oriented. We are Software Engineers, Technical Architects, Cloud and DevOps specialists. But the most...
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Technical Lead
hace 2 semanas
Monterrey, México Cognizant Technology Solutions Corporation A tiempo completoJob Summary As a Technical Lead specializing in Desktop Support you will play a crucial role in ensuring seamless IT operations within our organization. You will be responsible for managing and resolving technical issues, providing expert guidance to the support team and enhancing the overall user experience. Your expertise will contribute to maintaining...
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Technical Lead
hace 2 semanas
Monterrey, México Cognizant Technology Solutions Corporation A tiempo completoJob Summary As a Technical Lead specializing in Desktop Support you will play a crucial role in ensuring seamless IT operations within our organization. You will be responsible for managing and resolving technical issues, providing expert guidance to the support team and enhancing the overall user experience. Your expertise will contribute to maintaining...
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Technical Lead
hace 3 semanas
Monterrey, México Cognizant A tiempo completoJob SummaryThe Technical Lead role requires a seasoned professional with 4 to 8 years of experience in Desktop Support.The position is based in the office with rotational shifts.The candidate will be responsible for ensuring seamless desktop support operations enhancing user satisfaction and contributing to the companys technological efficiency.This role...
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Java / Kronos Technical Lead
hace 1 semana
Monterrey, México Softnet Soluciones A tiempo completoSOFTNET JAVA / KRONOS TECHNICAL LEAD **Requirements**: - Bachelor Degree or Technical Institute Degree/Certificate in Computer Science, Information Systems, or another related field. - English: 70% - 80% **Experience**: - Technical Leader. - Technologies: Spring Boot, Weblogic, Java 8, Oracle DB, JPA, Rest Services, Spring MVC, JavaScript. - End-User...