Technical Lead
hace 3 semanas
Job Summary As a Technical Lead specializing in Desktop Support you will play a crucial role in ensuring seamless IT operations within our organization. You will be responsible for managing and resolving technical issues, providing expert guidance to the support team and enhancing the overall user experience. Your expertise will contribute to maintaining high standards of service and operational efficiency directly impacting the company’s success. Responsibilities Oversee the daily operations of the desktop support team to ensure timely resolution of technical issues. Provide expert guidance and support to team members to enhance their technical skills and problem‑solving abilities. Manage and prioritize support tickets to ensure efficient and effective resolution of user issues. Collaborate with other IT teams to implement and maintain desktop support processes and procedures. Ensure compliance with company policies and industry standards in all desktop support activities. Develop and implement strategies to improve the efficiency and effectiveness of desktop support services. Monitor and analyze support metrics to identify trends and areas for improvement. Conduct regular training sessions for team members to keep them updated on the latest technologies and best practices. Communicate effectively with users to understand their needs and provide appropriate solutions. Maintain accurate documentation of support activities and resolutions for future reference. Coordinate with vendors and suppliers to ensure timely delivery of hardware and software resources. Evaluate and recommend new technologies and tools to enhance desktop support services. Provide exceptional customer service to ensure user satisfaction and loyalty. Qualifications Possess a bachelor’s degree in Information Technology, Computer Science, or a related field. Have a minimum of 4 years of experience in desktop support or a similar technical role. Demonstrate strong problem‑solving skills and the ability to troubleshoot complex technical issues. Exhibit excellent communication skills to effectively interact with users and team members. Show proficiency in using remote desktop support tools and technologies. Display a strong understanding of operating systems, hardware, and software applications. Certifications Required CompTIA A+ Microsoft Certified: Modern Desktop Administrator Associate Seniority Level Mid‑Senior level Employment Type Full‑time Job Function Engineering and Information Technology Industries IT Services and IT Consulting and Business Consulting and Services #J-18808-Ljbffr
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Mobile Technical Lead
hace 7 días
Monterrey, México Axen A tiempo completoDescriptionAt AXEN IT Consulting we are growing exponentially with clients with great growth projections, We have more than 25 years of experience in the information technology services market, Focused on our growth and at the same time offering improvement plans to our talent, We are currently looking for "Mobile Technical Lead" with the profile:The role...
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Frontend Technical Lead
hace 7 días
Monterrey, México Axen A tiempo completoDescriptionAt AXEN IT Consulting we are growing exponentially with clients with great growth projections, We have more than 25 years of experience in the information technology services market, Focused on our growth and at the same time offering improvement plans to our talent, We are currently looking for "Fronted Technical Lead" with the profile:The role...
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Frontend Technical Lead
hace 1 semana
Monterrey, México Axen A tiempo completoDescription At AXEN IT Consulting we are growing exponentially with clients with great growth projections, We have more than 25 years of experience in the information technology services market, Focused on our growth and at the same time offering improvement plans to our talent, We are currently looking for "Fronted Technical Lead" with the profile: The role...
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Mobile Technical Lead
hace 1 semana
Monterrey, México Axen A tiempo completoDescription At AXEN IT Consulting we are growing exponentially with clients with great growth projections, We have more than 25 years of experience in the information technology services market, Focused on our growth and at the same time offering improvement plans to our talent, We are currently looking for "Mobile Technical Lead" with the profile: The role...
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Technical Delivery Lead
hace 3 semanas
Monterrey, México DigitalOnUs by Tech Mahindra A tiempo completo**Who is DigitalOnUs by TechMahindra?**At DigitalOnUs, we not only provide Agile and DevOps methodologies to our customers, we have adopted the same within the company as well. Our nimble processes are not mired in red tape, yet robust, flexible and result-oriented. We are Software Engineers, Technical Architects, Cloud and DevOps specialists. But the most...
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Technical Lead
hace 4 semanas
Monterrey, México Cognizant A tiempo completoJob SummaryThe Technical Lead role requires a seasoned professional with 4 to 8 years of experience in Desktop Support. The position is based in the office with rotational shifts. The candidate will be responsible for ensuring seamless desktop support operations enhancing user satisfaction and contributing to the companys technological efficiency. This role...
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Technical Lead
hace 3 semanas
Monterrey, México Cognizant A tiempo completoJob SummaryThe Technical Lead role requires a seasoned professional with 4 to 8 years of experience in Desktop Support.The position is based in the office with rotational shifts.The candidate will be responsible for ensuring seamless desktop support operations enhancing user satisfaction and contributing to the companys technological efficiency.This role...
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Java / Kronos Technical Lead
hace 2 semanas
Monterrey, México Softnet Soluciones A tiempo completoSOFTNET JAVA / KRONOS TECHNICAL LEAD **Requirements**: - Bachelor Degree or Technical Institute Degree/Certificate in Computer Science, Information Systems, or another related field. - English: 70% - 80% **Experience**: - Technical Leader. - Technologies: Spring Boot, Weblogic, Java 8, Oracle DB, JPA, Rest Services, Spring MVC, JavaScript. - End-User...
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Project Technical Lead
hace 4 días
Monterrey, México OPmobility A tiempo completoProject Technical Lead **Fecha**:5 sep. 2025 **Ubicación**: Monterrey, MX **Empresa**:OP Mobility - Responsible for development projects including timing, RnD budget and product quality - Lead large engineering project team including hardware, software, mechanical, systems, test and safety engineers - Coordinate cross discipline activities by working...
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Technical Lead
hace 4 semanas
Monterrey, México Cognizant A tiempo completoJob Summary The Technical Lead role requires a seasoned professional with 4 to 8 years of experience in Desktop Support. The position is based in the office with rotational shifts. The candidate will be responsible for ensuring seamless desktop support operations enhancing user satisfaction and contributing to the companys technological efficiency. This role...
