Tech Support Principal Engineer
hace 4 semanas
AVEVA is a global leader in industrial software.Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life - such as energy, infrastructure, chemicals and minerals - safely, efficiently and more sustainably.We're the first software business in the world to have our sustainability targets validated by the SBTi, and we've been recognized for the transparency and ambition of our commitment to diversity, equity, and inclusion.We've also recently been named as one of the world's most innovative companies.If you're a curious and collaborative person who wants to make a big impact through technology, then we want to hear from youFind out more atAVEVA CareersFor more information about our privacy policy and how to manage cookies, visit ourPrivacy PolicyAbout the RoleKey RelationshipsThe primary customers are those large Premium and Elite subscribers which use former Wonderware brand.In addition, the Technical Support Senior Engineer will engage with Systems Integrators and Distributors as well as AVEVA R&D and AVEVA Product Managers.**Responsibilities**:- Reproducing customer issues along with documentation of issues and resolutions in CRM systems.- Opportunity participate in the annual events, such as AVEVA World, including technical presentations, product demo and event run/setup/teardown.- Serve as a technical lead to less-experienced Technical Support staff.- Knowledge transfer activities such as writing tech notes, knowledge objects and articles in addition to delivering web meeting sessions, and similar.- Position requires a small amount of international and domestic travel.Skills & Qualifications- Degree in a technical field such as Computer Science, Computer Engineering, Electrical/Electronic Engineering.- Excellent written and oral English communication skills are necessary to interact with English speaking customers on a regular basis.- Knowledge and experience on Microsoft Windows Operating Systems.- Knowledge and experience with software development tools such as Visual Studio and object oriented programming languages such as C++ or C#.- Knowledge and experience on Microsoft SQL Server database.- Demonstrable knowledge of industrial automation hardware and/or software like PLCs, Human Machine Interface (HMI), industrial protocols like OPC DA, OPC UA, MQTT, others.- Knowledge and experience on Manufacturing Execution Systems (MES).Preferred QualificationsExperience with implementing or supporting any of the following former Wonderware brand products:- AVEVA InTouch HMI- AVEVA InTouch OMI- AVEVA System Platform (Application Server)- AVEVA Historian- AVEVA OI Servers / DA Servers / Communications Drivers- AVEVA Batch Management (InBatch)- AVEVA Manufacturing Execution System (MES)- AVEVA Worktasks / Skelta / Model Driven MESAVEVA is an Equal Opportunity Employer.We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect.We value diversity and the expertise that people from different backgrounds bring to our business.Come and join AVEVA to create the transformative technology that enables our customers to engineer a better world.
-
Tech Support Agent/Chat
hace 4 semanas
Xico, México Tech Mahindra A tiempo completoThe position is with an internet provider company, main activity is tech support via CHAT, you will also be providing customer service, and crossed sales through the same chat platform.? It is required to have 1 year of call center experience, tech support is desirable)? The salary is approximately 14k per month before taxes?Rate per hour of 83mxn before...
-
Global Tech Support Engineer
hace 4 semanas
Xico, México Didi Chuxing A tiempo completoA leading mobility technology platform based in Mexico is seeking a Tech Support Engineer to identify and resolve online issues for overseas users.You will collaborate with local operations and customer service teams while conducting comprehensive localization testing.The ideal candidate will have a Bachelor's degree and proficiency in Chinese, English, and...
-
Tech Support
hace 4 semanas
Xico, México Tech Mahindra De Me´Xico, S. De R.L. De C.V. A tiempo completoTech Mahindra empresa multinacional de consultoría y servicios de tecnología.Busca tu talento como "Agente Bilingüe - Tech Support" con excelentes oportunidades de crecimiento.**OFRECEMOS**:Sueldo base de $14,000 mxn rate $83 por horaBonos por métricas hasta $15,000 mxnApoyo de Internet $750 mxnContratación directa con la empresaPrestaciones de...
-
Support Engineer
hace 4 semanas
Xico, México Polus Tech A tiempo completoDirect message the job poster from Polus TechWe are looking for an experienced Support Engineer to join our team on a contractor basis in Mexico.The ideal candidate brings strong customer-facing experience, excellent technical troubleshooting skills, and the ability to support solution deployments in the telecommunications or technology sector.This role...
-
Tech Support Engineer
hace 3 semanas
Xico, México Kushki Pagos A tiempo completo**Únete a nuestro Equipo como**:**Tech Support Engineer (Posición abierta para futuros procesos)**En Kushki, nos enorgullece ser líderes en la industria de pagos, impulsando el cambio y la innovación a través de soluciones que transforman los comercios.Nuestro compromiso con la excelencia y la creatividad nos ha llevado a la vanguardia de nuestro campo,...
-
Tech Lead
hace 4 semanas
Xico, México Atomic Hr A tiempo completoA tech-focused recruitment agency is looking for a Tech Lead (Senior Staff or Principal Engineer) to define and execute the technical strategy of their core platform.You will guide engineering teams and collaborate with executives to ensure high standards for scalability, performance, and security.The position offers a remote-first work environment,...
-
Post-Sales Support Engineer
hace 4 semanas
Xico, México Polus Tech A tiempo completoA technology company in Mexico is seeking an experienced Support Engineer to provide customer support and technical assistance primarily for clients in telecommunications.The role demands excellent troubleshooting skills and the ability to manage multiple priorities in a fast-paced environment.Candidates should have a minimum of 5 years in similar roles and...
-
Tech Support Engineer
hace 4 semanas
Xico, México Didi Chuxing A tiempo completoTech Support Engineer – Mexico City, Mexico.About the CompanyDiDi Global Inc. is the world's leading mobility technology platform.It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions,...
-
Tech Support Help Desk
hace 4 semanas
Xico, México Involve Talent A tiempo completoInvolvia cuenta con una posición como Tech Support para atender y gestionar las solicitudes de nuestros clientes internos y externos por medio de plataforma Help Desk y procesos tecnológicos.Funciones- Análisis de los requerimientos funcionales del área Tech Support.- Investigación y análisis tecnologico que permitan la innovación y solución de...
-
Remote It Support Engineer Lead
hace 4 semanas
Xico, México Jobgether A tiempo completoA dynamic tech firm is seeking an experienced IT Support Engineer Lead to manage IT support teams in a fully remote environment. Responsibilities include overseeing technical resolutions, collaborating across functions, and implementing IT best practices to enhance operational efficiency. The ideal candidate will have over 10 years of experience in IT...
