Brand & Visual Communications Manager – Xostudios

hace 4 semanas

Xico, México Xtendops A tiempo completo

Brand & Visual Communications Manager – XostudiosReports to: Senior Marketing Director, XOStudios | Location: Mexico, RemoteAbout XO & XOSTUDIOS: XtendOps is an AI-powered BPO transforming from a traditional outsourcing company into a tech-forward AI BPO—combining AI, automation, and human expertise to build modern customer operations.XOStudios is the in-house marketing and creative team behind this shift.Role OverviewThe Brand & Visual Communications Manager will own the evolution of the XtendOps/XO brand across all touchpoints.This role blends brand strategy, creative leadership, and senior design to ensure cohesive, AI-forward brand expression.Key ResponsibilitiesBrand Strategy & Identity – Define and rollout the updated brand for an AI BPO; translate positioning into a visual identity system (logos, typography, color, iconography, etc.); maintain brand guidelines and ensure consistency across web, social, decks, sales collateral, video, events, and internal communications; serve as internal brandguardian.Creative Direction & Team Leadership – Lead and mentor designers; review and approve creative work; prioritize requests with Senior Marketing Director; translate business needs into clear creative briefs; coordinate with video &photo teams for visual cohesion.Sales & Commercial Enablement – Create high-impact sales decks, case studies, and visuals; partner with commercial/sales teams; convert complex AI/CX/BPO concepts into simple, compelling visual stories for US-based decision makers.Digital & Social Brand Experience – Oversee visual direction for website, landing pages, social media, and marketing campaigns; partner with web designers to ensure sites reflect the updated brand; ensure social media content is visually aligned and optimized; collaborate with motiondesigners to keep motion graphics on brand.Cross-Functional Collaboration – Work closely with Senior Marketing Director and global leadership (US-based sales, product/AI, operations); translate strategic direction into creative requirements; provide rationale for creative decisions that align with business objectives.Skills & QualificationsLanguage & Culture – Fluent, near-native English (written and spoken) with strong understanding of American culture, tone, and business communication.– 5+ years in branding, visual design, or creative direction in B2B, tech, SaaS, CX, or agency environments; proven experience building or evolving a brand system.Portfolio – Brand identity work; marketing & sales collateral (especially decks); web/digital design; social media visuals; exposure to video/motion a plus.Leadership – Experience leading or mentoring designers (formal or informal).Technical Proficiency – Adobe Creative Cloud (Illustrator, Photoshop, InDesign) and/or Figma; presentation tools (Google Slides); ability to deliver on deadlines.Nice-to-Have – Experience in BPO, CX, SaaS, or AI/tech companies; familiarity with AI design tools (Midjourney, Firefly, DALL·E, Runway); basic UX/UI principles for marketing websites; video collaboration experience.Seniority LevelMid-Senior levelEmployment TypeFull-timeJob FunctionMarketingEEO Statement: XtendOps is an equal opportunity employer.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or veteran status.#J-*****-Ljbffr

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