Guest Services Manager
hace 2 semanas
Hola a todosNos complace anunciar una nueva oportunidad de empleo en nuestra red de Hoteles.Buscamos Guest Services Manager apasionado, con experiência y habilidades de liderazgo sólidas** parair a trabajar a USA con visado TN**(nosotros te guiamos en el proceso del visado).**Location**: Maddison, WI**Salary/Wage**: starting at $60k USD annually - **Bonuses**:Manager (10% of base salary)**Position Overview**The Guest Services Manager strives to continually improve guest and employee satisfaction, maximize the financial performance of the department and monitors compliance with standards and procedures.**Responsibilities**- Manages the execution of all operations in Guest Services (e.g., Front Office, Bell, Valet, and PBX)- Assists in analyzing operational and reporting systems and translates the insight into actionable plans for the organization and each property- Audits systems & reviews reports understanding gaps in performance execution of brand and service standards- Assists with guest services functions as needed- Assists in training staff and developing for potential career advancement- Responsible for personnel related matters including: performance management, disciplinary action, investigations, training, etc.- Identifies opportunities and implements programs to improve guest services processes, drive efficiency, and maximize the guest experience**Required Qualifications & Skills**- Bachelor's Degree in Hospitality, Hotel Management or tourism- 1+ year previous Front Desk/Guest Service management experience- Must be flexible regarding schedule, based on business demands- Previous experience demonstrating strong customer service- Successful completions of a criminal background check and drug screen**Desired Qualifications & Traits**- Ability to multi-task and prioritize a variety of tasks with mínimal direction- Proven teamwork skills- Enthusiastic and energetic- Excellent communication skills**Housing type
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Guest Services Associate I
hace 2 semanas
Xico, México Marriott International, Inc A tiempo completo**Additional Information****Job Number************Job Category**Rooms & Guest Services Operations**Location**Sheraton Mexico City Maria Isabel Hotel, Paseo de la Reforma 325 Col. Cuauhtemoc, Mexico City, Ciudad de Mexico, Mexico, ******Schedule**Full Time**Located Remotely?**N**Position Type** Non-Management***Process all guest check-ins, check-outs, room...
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Lead, Guest
hace 2 semanas
Xico, México Royal Caribbean Group A tiempo completoJourney with us!Combine your career goals and sense of adventure by joining our incredible team of employees at Royal Caribbean Group We are proud to offer a competitive compensation and benefits package and excellent career development opportunities each offering unique ways to explore the worldWe are proud to be the vacation-industry leader with global...
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Lead, Guest
hace 1 semana
Xico, México Royal Caribbean Group A tiempo completoJourney with us! Combine your career goals and sense of adventure by joining our incredible team of employees at Royal Caribbean Group We are proud to offer a competitive compensation and benefits package and excellent career development opportunities each offering unique ways to explore the world We are proud to be the vacation‑industry leader with global...
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Lead, Guest
hace 1 semana
Xico, México Royal Caribbean Group A tiempo completoJourney with us! Combine your career goals and sense of adventure by joining our incredible team of employees at Royal Caribbean Group We are proud to offer a competitive compensation and benefits package and excellent career development opportunities each offering unique ways to explore the world We are proud to be the vacation‑industry leader with global...
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Lead, Guest
hace 1 semana
Xico, México Royal Caribbean Group A tiempo completoJourney with us! Combine your career goals and sense of adventure by joining our incredible team of employees at Royal Caribbean Group We are proud to offer a competitive compensation and benefits package and excellent career development opportunities each offering unique ways to explore the world We are proud to be the vacation‑industry leader with global...
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Lead Guest
hace 1 semana
Xico, México Royal Caribbean Group A tiempo completoA leading cruise line company is looking for a full-time Lead Guest & Trade Services in Xico, Mexico. The role focuses on maximizing sales opportunities, managing KPIs, and ensuring exceptional guest experiences. Responsibilities include stakeholder management, operational delivery, and continuous improvement within contact centers. Applicants should possess...
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Lead Guest
hace 1 semana
Xico, México Royal Caribbean Group A tiempo completoA leading cruise line company is looking for a full-time Lead Guest & Trade Services in Xico, Mexico. The role focuses on maximizing sales opportunities, managing KPIs, and ensuring exceptional guest experiences. Responsibilities include stakeholder management, operational delivery, and continuous improvement within contact centers. Applicants should possess...
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Guest Experience Manager
hace 2 semanas
Xico, México Ritualh Catering A tiempo completo**Guest Experience Manager -****CDMX****Sobre nosotros**Somos está reconocido entre los 50 mejores bares del mundo.Buscamos un **Guest Experience Manager** altamente experimentado que lidere la operación en piso, coordine eventos y garantice que cada invitado viva una experiência inolvidable.**Tu misión**Supervisar y coordinar toda la operación en piso,...
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Corporate Revenue Manager
hace 2 semanas
Xico, México Alliance Abroad Latam A tiempo completo¡Hola a todos!Nos complace anunciar una nueva oportunidad de empleo en nuestra red de Hoteles.Buscamos un Corporate Revenue Manager apasionado, con experiência y habilidades de liderazgo sólidaspara ir a trabajar en USA con visado TN(nosotros te guiamos en e proceso del visado).Job SummaryThe Corporate Revenue Manager and Task Force General Manager is a...
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Guest Experience Expert
hace 2 semanas
Xico, México Marriott Worldwide A tiempo completo**Job Number** **********Job Category** Rooms & Guest Services Operations**Location** Courtyard Mexico City Vallejo, Calzada Vallejo ****, Mexico City, MÉX, Mexico VIEW ON MAP**Schedule** Full-Time**Located Remotely?** N**Relocation?** N**Position Type** Non-Management***Our jobs aren't just about giving guests a smooth check-in and check-out.Instead, we...