ServiceDesk Lead: Tier I Ops
hace 2 días
A global consulting firm is seeking a ServiceDesk Tier I Lead in Mexico City. The role involves leading a team to provide professional ServiceDesk support, ensuring quality service based on KPIs and SLAs. Qualified candidates will have eight years of IT support experience and strong communication skills. The ideal candidate has extensive knowledge of ServiceDesk systems and will contribute to operational improvements and staff training. Enjoy benefits like flexible time off and health insurance.
#J-18808-Ljbffr
-
ServiceDesk Tier I Lead
hace 2 semanas
Mexico City J.S. Held A tiempo completoCompany Description Are you looking to join an organization that is growing and dynamic? What about a high-energy, collaborative environment that rewards hard work? J.S. Held is a global consulting firm that combines technical, scientific, financial, and strategic expertise to advise clients seeking to realize value and mitigate risk. Our professionals serve...
-
ServiceDesk Tier I Lead
hace 2 semanas
Mexico City J.S. Held A tiempo completoCompany Description Are you looking to join an organization that is growing and dynamic? What about a high-energy, collaborative environment that rewards hard work? J.S. Held is a global consulting firm that combines technical, scientific, financial, and strategic expertise to advise clients seeking to realize value and mitigate risk. Our professionals serve...
-
ServiceDesk Tier I Lead
hace 3 días
Mexico City J.S. Held LLC A tiempo completoAre you looking to join an organization that is growing and dynamic? What about a high-energy, collaborative environment that rewards hard work? J.S. Held is a global consulting firm that combines technical, scientific, financial, and strategic expertise to advise clients seeking to realize value and mitigate risk. Our professionals serve as trusted advisors...
-
ServiceDesk Tier I Lead
hace 2 días
Mexico City J.S. Held LLC A tiempo completoAre you looking to join an organization that is growing and dynamic? What about a high-energy, collaborative environment that rewards hard work? J.S. Held is a global consulting firm that combines technical, scientific, financial, and strategic expertise to advise clients seeking to realize value and mitigate risk. Our professionals serve as trusted advisors...
-
ServiceDesk Lead I: Coaching
hace 2 semanas
Mexico City J.S. Held A tiempo completoA global consulting firm is seeking a ServiceDesk Tier I Lead in Mexico City. This role involves leading a team, managing ticketing systems, and ensuring high-quality customer service. The ideal candidate has extensive IT support experience, excellent communication skills, and proficiency in various IT tools. Additional benefits include flexible time off,...
-
Agente de Contact Center Tier II
hace 3 horas
Mexico City NOVACARD A tiempo completo💬 Atención a Clientes – Tier II ¿Te gusta resolver casos difíciles y ser referente para otros?En Novacard buscamos perfiles Tier II con mentalidad analítica y enfoque en experiencia de cliente. 📍 Presencial | Polanco (Cerca de Metro San Joaquín)🕜 Horario: 1:30 p.m. – 10:00 p.m.Lunes a domingo | descansos rolados ¿Qué harás? Resolver...
-
Remote Tier II Technical Support Team Lead
hace 1 semana
Mexico City Slope A tiempo completoA leading AI growth provider is seeking a Tier II Support Team Lead with a strong technical background and coaching experience. The role involves guiding a high-impact team to resolve complex issues and enhance customer satisfaction. Ideal candidates should have 3-6 years in customer support, familiarity with various support tools, and the ability to thrive...
-
Tier II Technical Support Team Lead
hace 1 semana
Mexico City Owner A tiempo completo👋 About Owner.comOwner is the AI growth system for local restaurants.Our AI continuously improves SEO, marketing, and online ordering to grow first-party orders. Unlike other companies that force small business owners to master their software to drive sales, Owner gives them a proven system run by experts.Owner is like having an army of engineers and...
-
Tier II Technical Support Team Lead
hace 1 semana
Mexico City Owner A tiempo completo👋 About Owner.comOwner is the AI growth system for local restaurants.Our AI continuously improves SEO, marketing, and online ordering to grow first-party orders. Unlike other companies that force small business owners to master their software to drive sales, Owner gives them a proven system run by experts.Owner is like having an army of engineers and...
-
Engineer i
hace 4 días
Mexico City Capgemini A tiempo completoML Ops Engineerto join our team.Our Client is one of the United States' largest insurers, providing a wide range of insurance and financial services products with gross written premiums well over US$25 Billion (P&C). Finally, our Client is part of one the largest Insurance Groups in the world.The newML Ops teamwill be our centralized shared services...