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hace 4 semanas
About Moove Moove está construyendo la flota más grande del mundo y desarrollando tecnologías de clase mundial que impulsan las plataformas de movilidad. Su producto insignia, Drive-to-Own (DTO), democratiza el acceso a la propiedad vehicular a través de un modelo revolucionario de financiamiento basado en ingresos, permitiendo que emprendedores de la movilidad históricamente desatendidos puedan prosperar. El crecimiento de Moove ha sido impulsado por su alianza global con Uber y el respaldo de inversionistas y entidades financieras líderes. Con operaciones en 19 ciudades a lo largo de 6 continentes —África, Asia, Europa, América del Norte, América del Sur y Medio Oriente—, Moove continúa expandiéndose mediante adquisiciones estratégicas y asociaciones con líderes de la industria. Moove está transformando la movilidad para hacerla más segura, eficiente y accesible para todos, mientras genera oportunidades económicas y fomenta el desarrollo de talento en el sector. About the Role Moove busca un(a) Legal & Insurance Executive proactivo(a), resolutivo(a) y orientado(a) al detalle, con experiência sólida en trámites gubernamentales y gestión de siniestros vehiculares. Esta persona será clave en la operación local, garantizando la legalidad, cumplimiento normativo y eficiencia administrativa de todos los procesos relacionados con la flota vehicular y nuestros conductores. What You'll be Doing Legal Processing & Government Liaison (Gestoría) Gestionar trámites legales ante autoridades federales, estatales y municipales: alta / baja de vehículos, placas, tarjetas de circulación, permisos y certificados. Mantener comunicación directa con clientes y conductores para informar procesos y tiempos estimados. Monitorear cambios normativos y proponer estrategias para reducir tiempos y costos. Mantener expedientes actualizados y documentar todo el proceso con trazabilidad. Solicitar pagos internos y dar seguimiento a pagos pendientes por parte de los conductores (multas, corralones, etc.). Insurance & Claims Management Explicar de forma clara las coberturas y exclusiones de las pólizas. Brindar asistencia inmediata y empática en caso de accidentes o siniestros. Recopilar documentos y gestionar directamente los reportes de siniestros, robos o pérdidas totales con las aseguradoras. Negociar ajustes y buscar resoluciones favorables para Moove. Documentar todos los casos en sistema y dar seguimiento a pagos o reembolsos. What You will need for this position : Requisitos indispensables : Mínimo 3 años de experiência en gestoría vehicular, cumplimiento legal de flotillas o manejo de siniestros. Conocimiento práctico de trámites vehiculares en CDMX y Edomex (alta, baja, tenencias, placas, multas, REPUVE, etc.). Experiência directa gestionando siniestros con aseguradoras (pérdida parcial, total, robos, pagos de deducibles). Habilidad para interactuar con aseguradoras y talleres (ej. Quálitas, AXA, HDI, GNP). Excelentes habilidades de comunicación verbal y escrita. Organización y atención al detalle en documentación y registros. Actitud de servicio, empatía y orientación a soluciones. Inglés intermedio-avanzado (comunicación interna con equipos globales). Manejo básico de herramientas digitales (CRM, Google Workspace, plataformas de gestión de flota o trámites). Requisitos adicionales deseables (Plus) : Experiência previa en sectores de leasing, movilidad, logística o fintechs. Licencia de conducir vigente y disponibilidad para trámites presenciales en campo. Conocimiento práctico de términos de seguros y manejo de documentación para liberación de vehículos. Familiaridad con portales como SEMOVI, Control Vehicular Edomex, REPUVE y SAT. Capacidad para generar y controlar expedientes digitales por vehículo / conductor. Who You'll Be Working with : Directly reporting to our Fleet & Maintenance Manager, and closely working with our Fleet Team. About the team Our team is collaborative, positive, curious, and engaged. We think fast, work smart, laugh often, and are looking for like-minded people to join us in our mission to disrupt vehicle ownership and make financial freedom within reach. Moove is strongly committed to diversity within its community. The Company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. EEO Statement: Moove is an equal opportunity employer and does not discriminate on the basis of gender, race, sexual orientation, marital status, religion, political affiliation or any other protected characteristic. #J-18808-Ljbffr
