Sea Freight Operator

hace 7 días

Ciudad de México Romeu Group A tiempo completo

Sea Freight Operator page is loaded## Sea Freight Operatorlocations: Ciudad de México, Los Morales Polanco: Ciudad de México (Polanco)time type: Full timeposted on: Posted 30+ Days Agojob requisition id: JR 00643ROMEU is a vibrant, international andconstantly growing holding of companies dedicated to logistics sector. We are looking for motivated, talented and energetic professionals who work to the highest ethical standards.At **ROMEU** we strive to ensure that our **employees develop professionally and personally with us**. We invest in training and are committed to in-house promotion.Experiencia de 7 años en adelantePerfil SeniorBrindar acompañamiento al cliente desde la confirmación de booking hasta la entrega final.Generar reportes semanales de status de embarques personalizados por cliente.Detectar necesidades logísticas del cliente para mejorar el servicio ofrecido.Capacitar al cliente en documentos requeridos para importación y procesos logísticos.Enfoque en ejecución operativa: el candidato debe ser muy ordenado, detallista y con alta capacidad de seguimiento.Comunicación ágil y precisa, especialmente en inglés escrito y hablado (mails, llamadas, coordinación con agentes).Orientación a cliente interno/externo: aunque no es un perfil comercial, muchas veces es el primer contacto del cliente cuando hay problemas.Manejo de conflictos con clientes o proveedores ante demoras o errores operativos.Alta tolerancia a la presión por tiempos, costos y cargas múltiples simultáneas.Agilidad mental para redirigir embarques en caso de imprevistos (desvíos, roll over, etc.).Habilidad para redactar correos profesionales y precisos en inglés.Ética operativa: cuidado con documentación y cumplimiento normativo.## Working at our company provides:## * ## **Positive Work Environment**: We foster a collaborative and positive work environment that promotes employee well-being and satisfaction.* ## **Professional Development**: We offer growth and professional development opportunities through tailored training programs.* ## **Work-Life Balance:** We value work-life balance, providing flexibility and options that cater to individual needs.* ## **Competitive Compensatio**n: We recognize and reward talent with competitive compensation that reflects skills and contributions.* ## **Additional Benefits:** We provide complementary benefits, such as special promotions for health insurance, wellness programs, and other incentives supporting overall health and well-being.* ## **Culture of Innovation:** We strive to maintain a culture of innovation, where ideas are valued, and creativity is encouraged to address challenges and seek innovative solutions.* ## **Diversity and Inclusion**: We celebrate diversity and promote an inclusive environment where each employee feels valued and respected.* ## **Corporate Social Responsibility:** We are committed to corporate social responsibility, engaging in initiatives from "Be Green" team at ROMEU, that has a positive impact on the community and the environment.## By joining our team, you'll not only find a place to contribute your skills but also an environment that appreciates and supports your personal and professional development. #J-18808-Ljbffr

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