Servicenow Administration

hace 3 semanas

Zapopan, México Lean People A tiempo completo

**Responsibilities**:- Provide first level technical support for employees addressing hardware or software issues.- Install and configure computer systems, software, and peripheral devices.- Identify and learn appropriate software and hardware used by the organization- Diagnose and resolve technical problems, including hardware and software issues, in a timely manner- Perform hardware maintenance, upgrades, and repairs as needed.- Manage and administer Microsoft 365 environments, including configuring and optimizing features such as Exchange Online, SharePoint Online, Teams, OneDrive, and other collaboration tools.- Create, modify, and disable user accounts.Manage user licenses and permissions based on organizational requirements.- Determine the best solution to the reported / observed issue based on the information provided by the employee / system diagnostics and the analysis performed and leveraging the knowledge documentation made available through ServiceNow.- Assist in maintaining and troubleshooting network connectivity issues.- Maintain accurate records of support requests, repairs, and solutions provided- Collaborate with other IT team members to resolve complex technical issues and contribute to ongoing projects.- Follow up with employees to ensure issues have been resolved and SLA expectations are met- Suggest improvements to systems and procedures as part of continuous efficiency gains**About You**- BSc/BA in IT, Computer Science, or relevant field- Bilingual Proficiency - Fluent in both English and Spanish.Exceptional verbal and written communication skills in both languages.- Proven experience as a Microsoft 365 Administrator or similar role.- 3+ years of prior experience in an IT Help Desk, Desktop Support or similar technical role is required- Strong customer service and communication skills essential for interacting with end-usersMonday to FridayTipo de puesto: Tiempo completoSalario: $28,****** - $30,****** al mesHorario:- Lunes a viernesPrestaciones:- Seguro de gastos médicos mayores- Seguro de vida- Vales de despensaExperiência:- IT Help Desk: 3 años (Deseable)- ServiceNow Administration: 3 años (Deseable)- Microsoft 365 Administration: 3 años (Deseable)Idioma:- Inglés Avanzado (Deseable)Lugar de trabajo: Empleo presencial

  • Servicenow Administrator

    hace 3 semanas

    Zapopan, México Pv Navarro Y Asociados Sc A tiempo completo

    The ServiceNow Administrator provides a deep understanding of the ServiceNow platform.You will collaborate with internal stakeholders and team members to build solutions in ServiceNow that support business needs.This includes development, configuration, and customizations including, but not limited to, screen tailoring, workflow administration, report setup,...

  • Application Systems Analyst

    hace 24 horas

    Zapopan, Jalisco, México Koch A tiempo completo

    Your JobThe Application Systems Analyst - ServiceNow Operations is responsible for ensuring the stability, performance, and reliability of the ServiceNow platform. This position combines strong operational ownership with collaboration across technical and business teams to maintain service continuity, manage incidents, support platform activities, and enable...

  • Leave Of Absence

    hace 3 semanas

    Zapopan, México Astrazeneca A tiempo completo

    **Location** Zapopan, Jalisco, Mexico**Job ID** R-********Date posted** 23/06/2025**Leave of Absence - HR Advisor**:Positions are open to Mexican Citizens and official residents of Mexico.Location: Guadalajara (hybrid)Strong English communication skills required**Must Submit Resume in English****About the AstraZeneca**AstraZeneca is a global, science-led,...

  • Project Finance and Operations Support Analyst Zapopan, Jalisco, Mexico

    hace 2 semanas

    Zapopan, México AstraZeneca A tiempo completo

    **Location** Zapopan, Jalisco, Mexico**Job ID** R- **Date posted** 03/06/2025**Join AstraZeneca and Innovate with Us**At AstraZeneca, we transform ideas into life-changing medicines. Working with us means embracing entrepreneurship, thinking big, and collaborating to achieve the extraordinary. We're driven by challenges that seem impossible and harness the...

  • Technical Support Analyst Zapopan, Jalisco, Mexico

    hace 1 semana

    Zapopan, México AstraZeneca A tiempo completo

    **Location** Zapopan, Jalisco, Mexico**Job ID** R- **Date posted** 05/08/2025**Typical Accountabilities**:- Serve as the primary IT support contact, providing timely and effective assistance to users on relevant software environments- Assist users with troubleshooting, training, and device support through the AskIT desk- Handle incident requests and call out...

  • HR Analyst Data Consultant

    hace 3 semanas

    Zapopan, México Solidigm A tiempo completo

    Company Description Join a multibillion-dollar global company that brings together amazing technology, people, and operational scale to become a powerhouse in the memory industry. Headquartered in Rancho Cordova, California, Solidigm combines elements of an established, successful technology company with the spirit, agility, and entrepreneurial mindset of a...

  • Hr Reporting Data Analyst

    hace 3 semanas

    Zapopan, México Solidigm A tiempo completo

    Company DescriptionJoin a multibillion-dollar global company that brings together amazing technology, people, and operational scale to become a powerhouse in the memory industry. Headquartered in Rancho Cordova, California, Solidigm combines elements of an established, successful technology company with the spirit, agility, and entrepreneurial mindset of a...

  • HR data analyst

    hace 3 semanas

    Zapopan, México Solidigm A tiempo completo

    Company DescriptionJoin a multibillion-dollar global company that brings together amazing technology, people, and operational scale to become a powerhouse in the memory industry. Headquartered in Rancho Cordova, California, Solidigm combines elements of an established, successful technology company with the spirit, agility, and entrepreneurial mindset of a...

  • HR data analyst

    hace 3 semanas

    Zapopan, México Solidigm A tiempo completo

    Company Description Join a multibillion-dollar global company that brings together amazing technology, people, and operational scale to become a powerhouse in the memory industry. Headquartered in Rancho Cordova, California, Solidigm combines elements of an established, successful technology company with the spirit, agility, and entrepreneurial mindset of a...

  • HR data analyst

    hace 3 semanas

    Zapopan, México Solidigm A tiempo completo

    Company DescriptionJoin a multibillion-dollar global company that brings together amazing technology, people, and operational scale to become a powerhouse in the memory industry. Headquartered in Rancho Cordova, California, Solidigm combines elements of an established, successful technology company with the spirit, agility, and entrepreneurial mindset of a...