Mission Control
hace 3 semanas
Nos encontramos en búsqueda de **Mission Control (GTR)****Responsabilidades**:- Monitorear en tiempo real el tráfico de llamadas.- Usar herramientas de Workforce Management (WFM) para la gestión de la operación.- Desarrollar recomendaciones, cronogramas y análisis de tendencias en el HC.- Habilidad para alertar desvíos en el volumen de llamadas en comparación con el pronóstico.- Habilidad para autorizar y/o denegar desconexiones.- Amplio conocimiento para reportar asistencia, retardos, top de auxiliares, por turno y a día vencido.- Reportar KPIs por cortes de 1hr.**Requisitos**:- Amplio conocimiento en conceptos y fórmulas de Workforce Management.- Experiência mínima de 1 año en monitoreo en tiempo real, workforce management o áreas similares en un Contact Center.- Experiência trabajando con herramientas de call center principalmente Avaya.- Experiência para controlar grandes grupos de personas- Habilidades analíticas y capacidad para tomar decisiones bajo presión.- **Excel** (Experto en fórmulas, estadísticas, macros, tablas dinámicas y SQL plus).**¿Que ofrecemos?**- Salario mensual $12,000- Prestaciones de Ley**Turnos disponibles**:- Intermedio - 11 a 19 hrs- Vespertino - 15 a 23 hrs- Nocturno - 23 a 07 hrs- 1 día de descanso rolado en fin de semanaSi te encuentras interesado postúlate por este medio.Tipo de puesto: Tiempo completoSueldo: Hasta $12,****** al mesTipo de jornada:- Incluye fines de semana- Turno de 8 horasLugar de trabajo: Empleo presencial
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Business Development Intern
hace 3 semanas
Xico, México Control Risks A tiempo completo**Join Control Risks as an Intern in our Markets and Partnerships (M&P) Team!**Are you ready to dive into the dynamic world of risk management?This internship is your chance to enhance your analytical and problem-solving skills while being part of a passionate team dedicated to helping organizations navigate uncertainties.As an M&P Intern, you will:- Work...
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Junior Ux Designer
hace 3 semanas
Xico, México Control Risks A tiempo completo**Join Our Team as a Junior UX Designer!**Are you passionate about creating exceptional user experiences?At Control Risks, we're on the lookout for a talented Junior UX Designer to join our vibrant Global Marketing team.Here, you'll have the chance to dive into the exciting world of digital product design, working closely with experienced designers, product...
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Control System Engineer
hace 3 semanas
Xico, México Imubit A tiempo completoTL; DRImubit is looking for a top-notch Control System Engineer eager to disrupt process manufacturing industries with breakthrough machine learning technologies.As a team member you would play a pivotal role in delivering transformative AI-driven solutions to some of the most complex operational challenges in the refining and petrochemical industry.Youll...
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Control M Data Specialist
hace 3 semanas
Xico, México Kyndryl A tiempo completo**Who We Are**At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day.So why work at Kyndryl?We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.**The Role**Are...
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Product Control Assistant Vice President, Global
hace 3 semanas
Xico, México Citi A tiempo completoThe Prod Ctrl Manager is an intermediate management level position responsible for providing full leadership and direction to a team of employees in an effort to ensure the completeness, accuracy and integrity of the bank's books and records in coordination with the Finance team.The overall objective of this role is to control and support data integrity and...
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Quality Control Inspector
hace 3 semanas
Xico, México Qima Hong Kong A tiempo completoAt QIMA, we're on a mission to help our clients make products consumers can trust.Working with over 30,000 global brands, retailers, manufacturers and food growers, we are on the ground wherever products are made. We help businesses secure every step of their supply chain with quality inspections, supplier audits, certifications, and lab testing, all powered...
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Manager, Finance Risk And Control
hace 3 semanas
Xico, México Paypal A tiempo completoAt PayPal (NASDAQ : PYPL), we believe that every person has the right to participate fully in the global economy.Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives.Job...
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Compl Bus Control Sr Manager
hace 3 semanas
Xico, México Citi A tiempo completoThe Compl Bus Control Sr Manager will be an enabler to fulfill Banamex mission by maintaining a responsible corporate governance and risk culture, while promoting education & collaboration.This role needs to have relevant experience with corporate governance processes.Should need the adequate seniority to interact with Senior Management, provide strategic...
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In-Business Control Officer
hace 3 semanas
Xico, México Citi A tiempo completo**Responsibilities**:- Responsible for leading the internal business control teams; working with leaders and business/functional leaders to ensure control policies and practices provide continuing value to the organization and ensure compliance with all applicable regulatory & policy requirements.- Accountable for audit and exam management, issue management,...
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Manager, Finance Risk And Control
hace 4 semanas
Xico, México Paypal A tiempo completoAt PayPal (NASDAQ : PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives. Job...