Customer Service Representative
hace 6 días
Customer Service Representative Schedule Monday-Friday: 7:00 AM - 3:00 PM PST Weekend coverage: 1 hour Saturday + 1 hour Sunday (flexible) Employment Type: Full-time (Independent Contractor Agreement) Role Overview We are seeking a dependable and customer-focused Customer Service Representative to serve as the primary point of contact for our customers. This role is essential to maintaining a high-quality customer experience through timely, professional, and accurate support across multiple communication channels. The ideal candidate has a proven background in customer service, communicates clearly and confidently in English, and is comfortable working independently in a remote environment. Key Responsibilities Respond to customer inquiries via email, text, and phone Provide fast, friendly, and professional customer support Resolve order‑related issues, including returns, exchanges, and refunds Submit and follow up on shipping claims with FedEx Maintain up-to-date knowledge of products, policies, and procedures Accurately document customer interactions and resolutions Collaborate with internal team members to improve processes and customer experience Qualifications 3+ years of experience in customer service or customer experience roles Fluent in English with strong written and verbal communication skills Demonstrated ability to handle customer issues with professionalism and empathy Experience using customer support platforms; Gorgias experience is strongly preferred Reliable computer and high‑speed internet connection Ability to work independently from a distraction‑free home office Strong attention to detail and follow‑through Location Considerations LATAM South Africa #J-18808-Ljbffr
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Inbound customer service representative
hace 1 semana
Mexico City AMERICAN ANSWERING SERVICE A tiempo completoCompany DescriptionAmerican Answering Service provides reliable, bilingual call-handling solutions for businesses across the United States. We specialize in delivering professional, accurate, and customer-focused support, ensuring every caller receives a positive and efficient experience.Role DescriptionThis is a full-time (40 hrs/week) remote role for an...
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Inbound Customer Service Representative
hace 1 semana
Mexico City AMERICAN ANSWERING SERVICE A tiempo completoCompany Description American Answering Service provides reliable, bilingual call-handling solutions for businesses across the United States. We specialize in delivering professional, accurate, and customer-focused support, ensuring every caller receives a positive and efficient experience. Role Description This is a full-time (40 hrs/week) remote role for an...
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Inbound Customer Service Representative
hace 1 semana
Mexico City AMERICAN ANSWERING SERVICE A tiempo completoCompany Description American Answering Service provides reliable, bilingual call-handling solutions for businesses across the United States. We specialize in delivering professional, accurate, and customer-focused support, ensuring every caller receives a positive and efficient experience. Role Description This is a full-time (40 hrs/week) remote role for...
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Inbound Customer Service Representative
hace 1 semana
Mexico City AMERICAN ANSWERING SERVICE A tiempo completoCompany Description American Answering Service provides reliable, bilingual call-handling solutions for businesses across the United States. We specialize in delivering professional, accurate, and customer-focused support, ensuring every caller receives a positive and efficient experience. Role Description This is a full-time (40 hrs/week) remote role for an...
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Customer Service Representative
hace 3 semanas
Mexico City Epsilon Solutions Ltd. A tiempo completoJob Summary This is a full-time on-site role for a Customer Service Representative in Azcapotzalco, CMX. The Customer Service Representative will be responsible for handling customer inquiries, resolving issues, providing outstanding customer support, and ensuring customer satisfaction on a day-today basis. Qualifications High School diploma completed....
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Inbound Customer Service Representative
hace 1 semana
Mexico AMERICAN ANSWERING SERVICE A tiempo completoCompany Description American Answering Service provides reliable, bilingual call-handling solutions for businesses across the United States. We specialize in delivering professional, accurate, and customer-focused support, ensuring every caller receives a positive and efficient experience. Role Description This is a full-time (40 hrs/week) remote role for an...
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Inbound Customer Service Representative
hace 1 semana
Mexico AMERICAN ANSWERING SERVICE A tiempo completoCompany DescriptionAmerican Answering Service provides reliable, bilingual call-handling solutions for businesses across the United States. We specialize in delivering professional, accurate, and customer-focused support, ensuring every caller receives a positive and efficient experience.Role DescriptionThis is a full-time (40 hrs/week) remote role for an...
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Customer Service Representative
hace 3 semanas
Mexico City Epsilon Solutions Ltd. A tiempo completoRole: Bilingual Call Center Agent Location: AZCAPOTZALCO- Mexico City, Mexico (ONSITE) Job Summary This is a full-time on-site role for a Customer Service Representative in Azcapotzalco, CMX. The Customer Service Representative will be responsible for handling customer inquiries, resolving issues, providing outstanding customer support, and ensuring...
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Customer Service Representative
hace 2 semanas
Mexico City The TalentHQ A tiempo completoCustomer Service Representative - The TalentHQJoin to apply for the Customer Service Representative role at The TalentHQDirect message the job poster from The TalentHQOverviewYou’ll be the face of RHO Nutrition, representing our customer service team as our customer service expert. You’ll help our customers feel valued with every interaction and...
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Customer Service Representative
hace 3 semanas
Mexico City The TalentHQ A tiempo completoCustomer Service Representative - The TalentHQJoin to apply for the Customer Service Representative role at The TalentHQDirect message the job poster from The TalentHQOverviewYou’ll be the face of RHO Nutrition, representing our customer service team as our customer service expert. You’ll help our customers feel valued with every interaction and...
