Bilingual Customer Service Representative
hace 2 semanas
**Looking for Customer Service Representatives in Tijuana**Call Center in Tijuana is currently looking for fluent English speaking agents with experience as customer service representatives.Similar to other call centers, we work for different clients and campaigns which allow us to allocate you in the best campaign for your type of experience.We provide **Paid **training for the campaign that better fits your type.The key difference of our operation is the type of client and campaign.Rather than looking at each agent as a number, we look forward to having a collaborative team by acquiring only high value campaigns.Work with the best and fastest growing call center clients and scale up with us.Salary Starting From **$4,370 Weekly Pay + Bonuses + Life Insurance, Dental Care Insurance, Food Vouchers + Law Benefits as a customer service representative****Requirements for working as a customer service representative in Tijuana**The most crucial requirement other than speaking english is to be able to easily communicate by writing and talking.Depending on the campaign, you may have more or less activities and systems may change however being flexible and demostrating strong abilities to work independently as well as collaboratively will come a long way.**This are the rest of the requiremets expected**:- At least 18 years of age- High school diploma- 25+ Words Per Minute on Typing Test- Adaptable and ability to stick to processes and new changes- Complete background screening- INE + RFC + CURP + Acta + Comprobante de DomicilioLastly, these are some preferred requirements:- Experience in customer service, sales, billing, collections, and technical support**Benefits of working as a customer service representative in Tijuana**Our biggest benefit is that we have JOB OFFERS TO WORK FROM HOME AND ON PREMISE so you don't miss out working for hands down the best call center in Tijuana.Specially working from home, you won't have to have any equipment, as we provide all the hardware you need to be successful with us.**This are some of the benefits you get by working with us**:- Hardware: omputer, headset, keyboard, mouse, etc.- Full Medical, Dental, Vision, and Life Insurance for you and your dependents above and beyond what is provided by the state- Paid Birthday Leave- Paid vacation time after 1 year of employment- Food vouchers of 220 MXN weekly**Customer Service Representative Activities**:Regular Customer Service tasks are expected.Generally, customer support is mostly working directly with customer inquiries and resolving them with the provided resources.Another crucial part of the customer service work is to register and close each ticket with the most accurate information, as this will provide the insights needed to improve Customer ExperiencieHere are some of the tasks you'll be taking part on:- Manage and maintain a test lab of devices running services to be used for reproducing customer issues.- Ensure that all log-in and passwords (both internal & external) are kept confidential.- Document all information on customer interaction according to standard operating procedures.**Work Type**Work from home or on premise depending on campaign.**Job Types**: Full-time, Permanent**Salary**: $4,****** - $4,****** per weekCOVID-19 considerations:All teammates are required to go through sanitization and use a mask throughout shifts and there are still positions available to work from home.
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