Account Service Advisor
hace 3 semanas
We are currently seeking an Account Service Advisor to join our team in Mexico.Oversees, facilitates, and administers ITIL based service support and/or technical account management in the coordination of incident ownership and client account management on a 24x7 basis.Responsibilities include the management and oversight of service delivery processes, which may include incident management, problem management, request management, change management, service level management and configuration management as well as resource coordination, client management, dispute and technical resolution management, and communications at various levels during services engagements from tactical to strategic.**Job Segment**:Consulting, Change Management, Technology, Management
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Account Service Advisor
hace 4 semanas
Guadalajara, México NTT DATA A tiempo completoWe are currently seeking an Account Service Advisor to join our team in Mexico.Oversees, facilitates, and administers ITIL based service support and/or technical account management in the coordination of incident ownership and client account management on a 24x7 basis. Responsibilities include the management and oversight of service delivery processes, which...
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Account Service Advisor
hace 2 días
Guadalajara, México NTT DATA A tiempo completoWe are currently seeking an Account Service Advisor to join our team in Mexico. Oversees, facilitates, and administers ITIL based service support and/or technical account management in the coordination of incident ownership and client account management on a 24x7 basis. Responsibilities include the management and oversight of service delivery processes,...
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Account Service Specialist Advisor
hace 1 semana
Guadalajara, México NTT DATA A tiempo completoWe are currently seeking an Account Service Specialist Advisor to join our team in Jalisco Mexico. **Position overview** Oversees, facilitates, and administers ITILbased service support and/or technical account management in the coordination of incident ownership and client account management on a 24x7 basis. Responsibilities include the management and...
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Account Service Specialist
hace 6 días
Guadalajara, México NTT DATA A tiempo completo**Req ID**: We are currently seeking a Account Service Specialist to join our team in Guadalajara, México (MX-MEX), Mexico (MX).Acts as a point of contact for Service Desk and Resolver Group Analysts to escalate Major Incidents, and engage additional support groups- Assesses the impact and urgency of incidents through collaboration with the User, Service...
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Account Service Specialist
hace 1 semana
Guadalajara, México Hashmap A tiempo completo**Req ID**: We are currently seeking a Account Service Specialist to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX).Responsible to lead and manage day to day major incidentsActs as a point of contact for Service Desk and Resolver Group Analysts to escalate Major Incidents, and engage additional support groups- Assesses the impact and urgency of...
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Account Service Specialist
hace 1 semana
Guadalajara, México Hashmap A tiempo completo**Req ID**:246217 We are currently seeking a Account Service Specialist to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX). Responsible to lead and manage day to day major incidents Acts as a point of contact for Service Desk and Resolver Group Analysts to escalate Major Incidents, and engage additional support groups - Assesses the impact and...
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Lead, Service Account Manager
hace 2 semanas
Guadalajara, Jalisco, México Sidel A tiempo completoContract TypePermanentCountryMEXICOLocationGuadalajaraYour opportunityJoin Sidel as Lead, Services Account Management | MAM, and take the lead in shaping the future of customer success in the packaging industry. Drive strategic partnerships, deliver exceptional service value, and lead a high-performing team that defines excellence across the region. Be the...
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Lead, Service Account Manager
hace 2 semanas
Guadalajara, Jalisco, México SIDEL A tiempo completoJoin Sidel as Lead, Services Account Management | MAM, and take the lead in shaping the future of customer success in the packaging industry. Drive strategic partnerships, deliver exceptional service value, and lead a high-performing team that defines excellence across the region. Be the difference that drives our customers' growth and success.Your...
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Service Delivery Lead
hace 3 semanas
Guadalajara, México Wipro Limited A tiempo completoOverview:**Role Purpose**- The purpose of the role is to ensure excellent customer service delivery of all technology solutions and products to clients, through effective project management, service metrics tracking, budget management, issue resolution, optimal resource allocation, and maintenance of a skilled team of all delivery resources for the...
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Service Delivery Lead
hace 5 días
Guadalajara, México Wipro Limited A tiempo completoOverview: **Role Purpose** - The purpose of the role is to ensure excellent customer servicedelivery of all technology solutions and products to clients, througheffective project management, service metrics tracking, budgetmanagement, issue resolution, optimal resource allocation, andmaintenance of a skilled team of all delivery resources for the...