Ls-Insurance Serv-Assoc Tm Ld I

hace 4 semanas


Tijuana, México Integon Service Co. A tiempo completo

Job Summary:The Insurance Servicing Associate Team Lead l is responsible for providing leadership and supervision to insurance operations team by delegating workload, monitoring and managing direct reports, collaborating with team management and guiding achievement of quality and productivity standards within area of responsibility.Key Responsibilities:- Supports insurance operations management team by overseeing completion of delegated tasks, distributing production and quality reports to individual team members and assisting with workflows- Coaches and develops team leads' by supervising managerial responsibilities and providing advice and direction- Guides delivery of accurate and efficient processing services by conducting regular quality checks, tracking contributions of team members, monitoring adherence to established guidelines and collaborating with team management- Conducts tests and inspections of services and processes- Guides and mentors direct reports within area of responsibility by encouraging adherence to service expectations, collaborating with management to develop performance evaluations and promoting best practices- Supervises daily operations of team by coordinating and communicating employee tasks, measuring performance and providing feedbacksSupervisory Responsibilities:This job does have supervisory dutiesPreferred Qualifications:Education and Experience- Bachelor's Degree or equivalent experience- 2 or more years of related experienceCertificates, Licenses, Registrations- NoneFunctional Skills- Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)- Basic knowledge of business and management principles involved in the coordination of people and resources- Advanced understanding of documentation processing systems, tools and technologies- Ability to facilitate discussions and manage and resolve conflict to reconcile differences among others and between self and others- Ability to utilize effective research and investigative techniques to evaluate and resolve issues- Organization and time management skills- Ability to coach others by sharing knowledge and advice; provide useful feedback and contribute to performance reviews- Effective verbal and written communication skillsIntegon, a Great Place to Work, provides innovative technology and customer support services to major personal lines insurance providers, including Fortune 100 companies rated A+ (Superior), by A.M.Best, for financial strength.


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    Integon is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers' evolving needs.It's how we've become industry leaders in property and casualty insurance servicing.We support our insurance company affiliates by offering property and casualty insurance products inclusive of personal...


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  • Tijuana, México Integon Service Co. A tiempo completo

    Job Summary:The Insurance Servicing Associate Team Lead l is responsible for providing leadership and supervision to insurance operations team by delegating workload, monitoring and managing direct reports, collaborating with team management and guiding achievement of quality and productivity standards within area of responsibility.Key Responsibilities:-...

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    hace 1 semana


    Tijuana, México Integon Service Co. A tiempo completo

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    hace 1 semana


    Tijuana, México Integon Service Co. A tiempo completo

    The Quality Assurance Team Leader I is responsible for managing the research and deliver information to the organization to ensure proper - adherence to compliance requirements, coaching and developing frontline specialists, and promoting exceptional customer satisfaction to - frontline specialists. This role also is responsible for understanding contact...


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    Integon is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers' evolving needs.It's how we've become industry leaders in property and casualty insurance servicing.We support our insurance company affiliates by offering property and casualty insurance products inclusive of personal...


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  • Tijuana, México Integon Service Co. A tiempo completo

    Job Summary:- The Team Lead I is responsible for leading a complex and occasionally highly complex claim service process and/or directing the work of typically five to ten non-exempt, customer-facing staff.The individual supports the implementation of complex and occasionally highly complex operational initiatives that enable the achievement of Claim,...


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    Integon is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers' evolving needs.It's how we've become industry leaders in property and casualty insurance servicing.We support our insurance company affiliates by offering property and casualty insurance products inclusive of personal...


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