System Engineer
hace 3 semanas
BackbaseJoin the banking revolution As the global leader in Engagement Banking, Backbase is at the forefront of revolutionizing banking services through technology and AI. In this role you will support our customers in how to configure and maintain our enterprise banking products built with cloud-native technologies, supported by your team and a dedicated Incident Manager.This role is especially relevant for candidates who are looking to launch or grow your career in the fast-paced world of B2B SaaS and enterprise technology. As a Support Engineer (L1/L2), you'll be at the forefront of delivering real-time support for a mission-critical product used by enterprise customers around the globe.This role is more than just answering tickets — it's a training ground for a career in technical operations and cloud engineering. You'll gain hands-on experience with incident response, system monitoring, customer communication, and cross-team collaboration, all in a high-availability, real-world environment.This role follows a hybrid work model. Therefore, all candidates must be based in Guadalajara - no full remote option is available.What you'll doAs a Support Engineer on our L1/L2 team, you will:Acknowledge and triage critical incidents (P1–P3) and escalate as needed.Handle support requests from enterprise clients, providing timely and professional responses.Actively monitor system alerts, routing them to the appropriate team for investigation.Send updates about third-party vendor changes or outages, ensuring internal and external alignment.Learn to work with tools like Zendesk, Jira, and modern observability platforms.Execute configuration changes based on specific customer requestsDocument issues contribute to an internal knowledge base.Work within a globally distributed team operating in a follow-the-sun support model, providing service to enterprise customers worldwide.Who you are1–2 years of work experience in the field of ITBachelor's degree in Information Technology, Computer Science, or a related technical field (or equivalent practical experience)Familiarity with cloud computing, Kubernetes and the software development process (SDLC)Be proactive, self-driven, and customer-focusedUnderstanding of CI/CD, Agile methodologies, and incident management processesSome relevant experience of working as a devops-or software engineer in a software development companyExcellent English communication skills — both written and spokenOpportunities at BackbaseOpportunities for internal growth within a wide-ranging support organizationRapid technical growth through mentorship from L2/L3 engineers.Loud and busy sometimes but always friendly, helpful, and super fun. We love to celebrate each other's achievements, share jokes, and our love for food, movies, traveling, and sports. We're one big and diverse family working towards the same goal.#J-*****-Ljbffr
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System Engineer
hace 1 semana
Xico, México Kapsch Trafficcom México, S.A.P.I. De C.V. A tiempo completoWe are looking for a System Engineer to join our team!The System Engineer ensures that the technical solution system meets the expectations and requirements of our customers in terms of the best Quality-Price ratio.E2E responsible of the technical solution support from the beginning (analysis of the solution) to the end (commissioning and transfer to...
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System Engineer
hace 1 semana
Xico, México Kapsch Trafficcom México, S.A.P.I. De C.V. A tiempo completoWe are looking for a System Engineer to join our team!The System Engineer ensures that the technical solution system meets the expectations and requirements of our customers in terms of the best Quality-Price ratio.E2E responsible of the technical solution support from the beginning (analysis of the solution) to the end (commissioning and transfer to...
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Mainframe System Engineer
hace 3 semanas
Xico, México Ntt Data A tiempo completo**Req ID**: ******We are currently seeking a Mainframe System Engineer to join our team in CDMX, Ciudad de México (MX-CMX), Mexico (MX).**Job Summary**The **Mainframe Systems Engineer** is responsible for the design, optimization, and modernization of Toyota's mainframe systems.This role requires expertise in **z/OS upgrades, network management (printers,...
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System Engineer
hace 3 semanas
Xico, México Customerhd A tiempo completo**Remote Status**: Fully Remote**Job Type & Title**: Systems Engineer**About Our Client**:Our client is a private, family-owned energy company that supplies natural gas, electricity, and clean energy solutions to residential and commercial customers across the U.S.The company is committed to sustainability, offering 100% green electricity and carbon-neutral...
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Modeling System Engineer
hace 2 días
Xico, México Ford De México A tiempo completoWHO WE ARE Ford Motor Company was built on the belief that freedom of movement drives human progress. It’s a belief that has always fueled our passion to create great cars and trucks. And today, it drives our commitment to become the world’s most trusted mobility company, designing vehicles or a smart world that help people move more safely, confidently...
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Modeling System Engineer
hace 1 día
Xico, México Ford De México A tiempo completoWHO WE ARE Ford Motor Company was built on the belief that freedom of movement drives human progress. It’s a belief that has always fueled our passion to create great cars and trucks. And today, it drives our commitment to become the world’s most trusted mobility company, designing vehicles or a smart world that help people move more safely, confidently...
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Modeling System Engineer
hace 2 días
Xico, México Ford De México A tiempo completoWHO WE ARE Ford Motor Company was built on the belief that freedom of movement drives human progress. It’s a belief that has always fueled our passion to create great cars and trucks. And today, it drives our commitment to become the world’s most trusted mobility company, designing vehicles or a smart world that help people move more safely, confidently...
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System Engineer
hace 3 semanas
Xico, México Kapsch Trafficcom México, S.A.P.I. De C.V. A tiempo completoWe are looking for a **System Engineer**to join our team!The System Engineer ensures that the technical solution system meets the expectations and requirements of our customers in terms of the best Quality-Price ratio.E2E responsible of the technical solution from the beginning (analysis of the solution) to the end (commissioning and transfer to...
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Senior Kubernetes System Engineer
hace 3 semanas
Xico, México Plan A Technologies, Inc. A tiempo completoA leading technology advisory firm is seeking an experienced System Engineer to maintain and optimize core infrastructure.The role involves managing Kubernetes clusters, administering PostgreSQL databases, and handling networking configurations.Candidates must have at least 6 years of experience in a production environment.Join a supportive team with great...
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Control System Engineer
hace 3 semanas
Xico, México Imubit A tiempo completoTL; DRImubit is looking for a top-notch Control System Engineer eager to disrupt process manufacturing industries with breakthrough machine learning technologies.As a team member you would play a pivotal role in delivering transformative AI-driven solutions to some of the most complex operational challenges in the refining and petrochemical industry.Youll...
