Real Time
hace 4 semanas
Real Time - Bilingual page is loaded## Real Time - Bilinguallocations: MEX Mexico City Downtown Insurgentestime type: Full timeposted on: Posted 30+ Days Agojob requisition id: R*******Job Title:Real Time - BilingualJob DescriptionThe Associate, Real Time Management is responsible for managing the intraday performance of one program or line of business within a Call Center environment.This position will utilize monitoring systems to ensure appropriate staffing levels and agent availability to meet client expectations and Concentrix scheduling standards.**Job Description**## Responsibilities* ### Distributes accurate and timely agent schedules* ### Inputs intraday corrections and exceptions into systems for agent time off and absences* ### Monitors inbound volume for unusual activity to ensure staffing needs are met* ### Recognize abnormal scheduling issues and escalate as necessary* ### Initiates and coordinates trouble tickets and escalate issues as required* ### Prepares standard and ad hoc reports for agent availability effectiveness* ### Monitors and resolves agent availability concerns via face-to-face communications, phones, and messaging applications with agent(s) and command center### **Candidate Profile*** ### Proficient in Excel as most* ### Visual Basic Knowledge (Macros) (Desirable)* ### Previous experience in related fields.* ### Ability to multi-task and meet timelines on deliverables* ### Effective communication skills, both written and verbal in English* ### Detail oriented* ### Results oriented* ### Quick learner and self-started* ### Associate degree in related field not required but is a plusLocation:MEX Mexico City Downtown InsurgentesLanguage Requirements:Time Type:Full time**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the**# **Mission:**### Hi, we're Concentrix.We're a global technology and services leader that powers the brands of the future.We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.# **Company Overview:**### We power the brands of the future.Some call us a global technology and services leader.But we're so much more.Human-centered, tech-powered, intelligence fuelled.Every day we're busy helping over **** of the world's best brands solve their toughest business challenges.Whether it's...... designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue.We design, build, and run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale.We're the strategic thinkers who designbrand-defining experiences.The technologists & engineers who buildsmarter solutions.And the operational experts who run it all and make it work seamlessly.By integrating strategy & design with data & analytics, enterprise technology, and digital operations.You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future.Experience the power of Concentrix.Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer.#J-*****-Ljbffr
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Wfm Real Time Analyst
hace 4 semanas
Xico, México Comdata Group A tiempo completoIMPORTANTE CALL CENTER SOLICITA - REAL TIME ANALYST / WFM**Requisitos**:Mínimo Lic truncaManejo de Excel intermedio - avanzadoExperiência mínimo de 6 meses como Real Time, WFM o MISConocimiento de métricas operativas de Contac Center**Funciones**:Gestión de tiempo real de auxiliares y tiempos de conexiónEnvió de reportes de productividad a...
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Wfm - Real Time Analyst
hace 4 semanas
Xico, México Comdata Group A tiempo completoIMPORTANTE CALL CENTER SOLICITA WFM - REAL TIME ANALYST.**Requisitos**:Mínimo Lic truncaManejo de Excel intermedio - avanzadoExperiência mínimo de 6 meses como Real Time, WFM o MISConocimiento de métricas operativas de Contac Center**Funciones**:Gestión de tiempo real de auxiliares y tiempos de conexiónEnvió de reportes de productividad a...
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Real Time Analyst
hace 4 semanas
Xico, México Allianz Partners A tiempo completo**What you do**- Support local efficiency of the center by ensuring the programming of Scheduling and monitoring real time staffing levels by interval.- Oversee the skill performance on real time.Monitoring potential abuses.- Make intraday decisions that deliver consistent service levels.- Intraday Highlights/Performance Notifications to operations and to...
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Senior Real-Time Kernel Engineer
hace 4 semanas
Xico, México Canonical - Jobs A tiempo completoReal-time Linux is a key requirement for critical infrastructure like 5G towers, robotics and self-driving cars.We are excited to be bringing Ubuntu to the real-time space, and are looking for a specialist, quality-centric senior kernel engineer to lead our real-time kernel effort.This is an exciting opportunity for a senior software engineer passionate...
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Data Analyst
hace 7 días
Xico, México Konecta Me´Xico A tiempo completoData Analyst / Real Time Requisitos : Escolaridad. Licenciatura trunca. Experiência. Mínimo 2 años de experiência en Análisis de datos, Data Analytics, Real Time, Analista WFM Excel intermedio avanzado TECNICO Conocimiento de métricas de call center Excel intermedio avanzado SQL intermedio. TE OFRECEMOS : Sueldo dependiendo experiência Lunes a sabado...
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Data Analyst
hace 6 días
Xico, México Konecta Me´Xico A tiempo completoData Analyst / Real Time Requisitos : Escolaridad. Licenciatura trunca. Experiência. Mínimo 2 años de experiência en Análisis de datos, Data Analytics, Real Time, Analista WFM Excel intermedio avanzado TECNICO Conocimiento de métricas de call center Excel intermedio avanzado SQL intermedio. TE OFRECEMOS : Sueldo dependiendo experiência Lunes a sabado...
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Data Analyst
hace 7 días
Xico, México Konecta Me´Xico A tiempo completoData Analyst / Real Time Requisitos : Escolaridad. Licenciatura trunca. Experiência. Mínimo 2 años de experiência en Análisis de datos, Data Analytics, Real Time, Analista WFM Excel intermedio avanzado TECNICO Conocimiento de métricas de call center Excel intermedio avanzado SQL intermedio. TE OFRECEMOS : Sueldo dependiendo experiência Lunes a sabado...
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Real-Time Drilling Operations Specialist
hace 4 semanas
Xico, México Slb A tiempo completoA major oil and gas company is seeking a Drilling Analyst in Veracruz, Mexico.The candidate will execute workflows for real-time drilling support, send alerts for high-impact events, and ensure the quality of drilling data.Applicants must have a degree in Petroleum Engineering or Geosciences, possess advanced English skills, and have at least 4 years of...
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Senior iOS Engineer: Real-Time, Animation-Driven UX
hace 1 semana
Xico, México X-Team A tiempo completoA leading software development company is seeking a Native iOS Engineer to build immersive, real-time mobile experiences for a fantasy sports platform. The ideal candidate will possess strong skills in Swift and SwiftUI and have a passion for performance and visual polish. Responsibilities include developing animation-rich user interfaces and integrating...
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Lead, Real-Time Payments Platform – Technical
hace 4 semanas
Xico, México Mastercard A tiempo completoA leading financial services company is seeking a Lead Product Manager – Technical in Mexico City to drive the evolution of its payments infrastructure.The ideal candidate will have 7–10 years of product management experience, with a strong background in real-time payments and expertise in Mexico's SPEI network.You will own the product strategy and...
