Head Of Operations
hace 2 semanas
UENI ("you and I") is on a mission to help small businesses succeed online. We provide a done-for-you service that builds websites and delivers digital marketing solutions to thousands of sole proprietors and microbusinesses worldwide. Our model combines software with human expertise — enabling us to deliver affordable, high-quality service at scale. The Role We're looking for a hands-on, process-obsessed VP of Operations This is a senior operational role — not an advisory or C-level position — perfect for someone who thrives on deep execution and wants to drive meaningful impact across fulfillment, support, and customer experience. You will drive operational efficiency across the organization : Website Fulfillment & Edits Marketing Services Delivery Customer Support Customer Success & Retention You'll drive change, partnering closely with the founding team and management to redesign how we operate — increasing efficiency, reducing unit costs, and maintaining our high standards of customer service. Key Responsibilities Drive KPIs in day-to-day operations across fulfillment, support, and customer-facing teams. Audit current processes and lead end-to-end redesign of operational workflows. Identify and implement process improvements that reduce cost, increase speed, and maintain quality. Standardize delivery playbooks and SOPs across teams and geographies. Define and track KPIs related to efficiency, unit economics, SLAs, and customer satisfaction. Drive operational excellence through automation, tools, and team alignment. Manage and coach mid-level operational managers. Act as a key voice in company leadership — bringing operational clarity to strategy discussions. Build scalable systems to support growth while maintaining affordable service for customers. What We're Looking For Must-Have Experience 7+ years leading operations in a tech-enabled services or SaaS environment Proven success scaling operations while improving unit economics Experience managing fulfillment and customer-facing service teams Deep familiarity with service metrics (e.g., cost per order, time-to-fulfillment, CSAT, churn) Comfortable going deep into processes, data, and team-level execution Experience driving implementation of new tools / AI across organizations Highly Desirable Experience Website building, marketing tech, or agency / managed service background Lean, Six Sigma, or other process improvement frameworks Experience implementing AI or automation into workflows Familiarity with tools like Zendesk, Notion, Airtable, Slack, Asana, Jira You Are A doer — not just a strategist Detail-oriented and highly analytical Obsessed with process, systems, and scalable solutions A strong people leader who builds trust and sets high standards Customer-centric — you care deeply about the experience we deliver Great communicator Why UENI? Mission-driven company serving real-world entrepreneurs Opportunity to reshape how digital services are delivered at scale Work closely with a passionate founding team Remote-friendly and flexible culture Competitive compensation Pay Pay : $7, $100, per month Language Fluent English (required) #J-18808-Ljbffr
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Head of Security Operations
hace 2 semanas
Mexicali, México Canonical A tiempo completoOverviewThis global leadership role in cyber security is to manage the Security Operations (SecOps) team responsible for design, implementation and evolution of Canonical security practices, techniques, tools, systems and policies. The team is the primary owner of strategy and practices that determine how Canonical secures its data, internal infrastructure...
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Head of Security Operations
hace 2 semanas
Mexicali, México Canonical A tiempo completoOverviewThis global leadership role in cyber security is to manage the Security Operations (SecOps) team responsible for design, implementation and evolution of Canonical security practices, techniques, tools, systems and policies. The team is the primary owner of strategy and practices that determine how Canonical secures its data, internal infrastructure...
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Head of Security Operations
hace 1 semana
Mexicali, México Canonical A tiempo completoOverview This global leadership role in cyber security is to manage the Security Operations (SecOps) team responsible for design, implementation and evolution of Canonical security practices, techniques, tools, systems and policies. The team is the primary owner of strategy and practices that determine how Canonical secures its data, internal infrastructure...
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Head of Release
hace 2 semanas
Mexicali, México Bairesdev A tiempo completoA leading software development company is seeking a Head of Release to join its Management team in Mexicali. The ideal candidate will have over 8 years of project management experience in software outsourcing, with a strong focus on customer satisfaction and budget management. This role offers full remote work, flexible hours, and excellent compensation...
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Head Of Digital Marketing
hace 3 semanas
Mexicali, México Legal Management Group A tiempo completoPosition OverviewThe Head of Marketing will lead all efforts to increase brand visibility, generate qualified leads, and drive measurable client acquisition.This person will create full-funnel marketing strategies across digital (SEO, paid ads, email, automation, social) and traditional (TV, radio, print) platforms.The ideal candidate is an analytical and...
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Director Of Operations
hace 3 semanas
Mexicali, México findojobs A tiempo completoDescripción y detalle de las actividadesThe Director of Operations, Mexicali, develops and implements manufacturing strategies in support of Discrete Automation business objectives and manages all aspects of the sites manufacturing operations.Responsible for the largest plant in Americas, the Director is accountable for all aspects of operational...
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Global Head of GSI Alliances
hace 2 semanas
Mexicali, México Canonical A tiempo completoA leading open source software provider is seeking a Global Head of GSI Alliances to lead partnerships with technology sector actors. This role involves driving partner strategy, leading a team for accelerated revenue growth, and building relationships at executive levels. The ideal candidate should have experience in alliance management, strong leadership...
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Head of Delivery
hace 1 semana
Mexicali, México BairesDev A tiempo completoWho We areBairesDev is proud to be the fastest-growing company in America. With people in five continents and world-class clients, we are only as strong as the multicultural teams at the heart of our business. To consistently deliver the highest quality solutions to our clients, we only hire the Top 1% of the best talents and nurture their professional...
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Director of Operations
hace 3 semanas
Mexicali, México Emerson A tiempo completoIn this position you will provide leadership to the A&D Mexicali team to establish a world class facility and competitive organization supporting global business requirements. This BU is a manufacturing operation of 200 employees’ part of our Rosemount Division.As Director you will be responsible for managing all aspects of moderately complex manufacturing...
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Director Of Operations
hace 3 semanas
Mexicali, México Amphenol Tcs De México, S.A. De C.V. A tiempo completoDescripción y detalle de las actividades**Responsibilities**:- Develop and implement operational strategies to support business objectives- Establish and monitor KPI's to track productivity, cost, quality performance, and lead times- Manage and provide leadership to local Plant- Managers who are responsible for Operations, Purchasing, Production, and...
