Trilingual Customer Service Representative Spanish

hace 4 días


Mexico City TTEC A tiempo completo

Trilingual Customer Service Representative – Spanish-English-Portuguese (Remote) Join to apply for this role at TTEC. Bringing smiles is what we do at TTEC … for you and the customer. What You’ll Be Doing Do you have a passion for helping others and giving them peace of mind? In this role, you’ll work to resolve the customer’s issues before escalating to the next level. Whether it’s getting answers for customers quickly, consulting on products with compassion, or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one. During a Typical Day, You’ll Answer incoming communications from customers Conduct research to provide answers for customers to resolve their issues What You Bring To The Role Advanced Portuguese, English and Spanish written and spoken proficiency Technical support knowledge Must be available to work weekends and evenings Ability to navigate multiple web applications simultaneously (multitask) Competency using Microsoft Windows Remote position flexibility What You Can Expect Supportive of your career and professional development An inclusive culture and community‑minded organization where giving back is encouraged A global team of curious lifelong learners guided by our company values Competitive performance bonus opportunities and benefits you’d expect—and maybe a few that will pleasantly surprise you About TTEC TTEC is proud to be an equal‑opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. Primary Location MX-DF-Mexico DF Job Number Customer Care Representative #J-18808-Ljbffr



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