Group Sales Manager

About Four Seasons Four Seasons is powered by our people. We are a collective of individuals who crave to become better, push ourselves to new heights, and treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world‑class employee experience and company culture. We believe in recognizing a familiar face, welcoming a new one, and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location On the stunning southern coast of Mexico’s Baja peninsula, experience Cabo’s Golden Corridor with Mexican chic and a cool Mediterranean vibe. In the heart of all the action, the coveted community of Cabo Del Sol is home to our modern hacienda‑style village, with sparkling ocean views throughout. Create magical memories as hearts beat to the rhythm of Mexican music, art and culture – embraced by the warmth of our Four Seasons “familia.” About the role Four Seasons Resort Cabo Del Sol is looking for a Group Sales Manager who shares our passion for excellence and is enthusiastic about creating the ultimate service experience. The Group Sales Manager is a part of a dynamic team that provides unparalleled experiences to our guests. The Group Sales Manager will be responsible for group sales for a geographical region through active and effective promotion, solicitation, and prospecting. The successful applicant will be a focused and skilled negotiator with a proven record of uncovering new business while nurturing relationships with top accounts to meet individual and team goals. This position requires a high degree of independent judgement and discretionary decision‑making. Master Your Cratf Develop new and existing accounts. Promote property awareness to corporate, international and association markets. Maintain communication and relationships with the Worldwide Sales Office network for the assigned region and other Four Seasons hotels to achieve revenue goals. Create and execute a direct sales plan specific to the market assignment. Promote local awareness through relationships with Visit Los Cabos and tourism authorities. Conduct tours of the property for meeting planners and other potential customers while informing them of all hotel services available; entertain customers on the property, during site inspections, pre‑planning trips, and program operation when appropriate. Travel to and participate in group sales‑focused client programs, including regional sales development trips, group showcases and IMEX. Use an account management system to achieve FS minimum standards and maintain knowledge of local and regional competition. Work closely with conference services and catering to execute definitive programs. Conduct all sales‑related interactions with the highest level of professionalism while maintaining specified Four Seasons standards. Negotiate, draft, generate and confirm/sign group contracts that ensure hotel budget and revenue targets are achieved. Adjust group pricing and recommend group concessions as needed to secure business, based on the resort’s financial objectives and operational needs. Set food and beverage minimums to achieve and exceed banquet revenue goals. Support team members as needed with site inspections, out‑of‑office coverage, and other duties to support team objectives. Desired Skills and Experience College degree or equivalent experience required. Previous hotel/sales experience (at least 2–3 years) directly related to high‑end/upscale luxury hotel sales. Warm, outgoing, and innovative personality with a team‑oriented mindset. Strong communication and presentation skills, both verbally and in writing, and ability to engage in virtual web settings as well as in person. Knowledge of hotel operations preferred. Strong detail orientation and understanding of anticipatory service for high‑expectation guests. Flexibility to adjust schedule as needed based on business demand and multi‑day travel. Proficiency in Microsoft Office and ability to learn Four Seasons proprietary applications (Delphi, Opera, Salesforce preferred). Reading, writing, and oral proficiency in English required; Spanish or other language skills preferred. Excellent written and verbal communication and presentation skills, acute attention to detail, proven negotiation skills, strong organizational and time‑management skills, and proven record of positive relationships with worldwide sales teams and clients. What to Expect Be part of a caring team with a family spirit. Have opportunities to build a successful career with global potential. Work in a diverse and challenging environment and engage with the leadership team. Be recognized for your accomplishments. Schedule & Hours Role is based at the resort in Cabo San Lucas, Mexico. Travel within the market is required. About Four Seasons Hotels & Resorts Four Seasons Hotels and Resorts opened its first hotel in 1961 and its story is a tale of continual innovation, remarkable expansion, and single‑minded dedication to the highest standards. For over 50 years, Four Seasons has transformed the hospitality industry by combining friendliness and efficiency with the finest traditions of international hotel keeping. Service Culture Currently operating 126 hotels and resorts, and 45 residential properties in major city centers and resort destinations across 47 countries, with more than 50 projects under planning or development, Four Seasons consistently ranks among the world’s best hotels and most prestigious brands in reader polls, traveler reviews and industry awards. Our greatest asset—and the key to our success—is our people. We believe that each of us needs a sense of dignity, pride, and satisfaction in what we do. What it is Like to Work for Four Seasons Hotels & Resorts At Four Seasons, we guide all of our actions by the Golden Rule: “Treat others the way you would like to be treated.” Here, you will work on a team built on mutual respect, collaboration, excellent service and a passion for service. As a luxury brand, your work will be guided by very strict standards to ensure a high level of quality and service at all times. Expect to work hard but have fun and learn along the way, taking your career, experience and skills to the next level. As an added bonus, working with Four Seasons gives you the opportunity to work for an international company, travel around the world while staying at incredible properties for free. We look forward to receiving your application ******Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.****** #J-18808-Ljbffr