Fraud Operations Representative
hace 8 horas
About PayJoy PayJoy is a mission-first credit provider dedicated to helping under‑served customers in emerging markets to achieve financial stability and success. Our patented technology for secured credit provides an on‑ramp for new customers to enter the credit system. Through PayJoy’s point‑of‑sale financing and credit cards, customers gain access to a modern quality of life. PayJoy’s credit also allows our customers to seize opportunities as micro‑entrepreneurs, and provides safety as insurance for tough times. Through our cutting‑edge machine learning, data science, and anti‑fraud AI, we have served over 18 million customers as of 2025 while achieving solid profitability for sustainable growth. This role The Fraud Operations Representative is responsible for conducting reviews and investigations of partners, stores, clerks and customers to analyze fraud patterns, and implementing tactics to mitigate fraud risks, thereby protecting our customers and the company’s financial assets. Responsibilities Monitor and analyze transactions for potential fraudulent activity, ensuring compliance with the fraud prevention strategies and procedures. Investigate and resolve reported fraud cases, ensuring timely and accurate documentation. Develop and implement fraud prevention strategies and procedures. Collaborate with the customer service and operations teams to address and mitigate fraud risks. Conduct regular fraud risk assessments and provide recommendations for improvement. Prepare and present detailed reports on fraud trends and prevention measures when requested. Collaborate with Product, Sales, Customer Support, etc… Teams to address and mitigate fraud risks. Assist in training and educating team members on fraud prevention and detection. Qualifications Completed Technical or partially university studies in related areas such as Business Administration, Communications or similar. 1 year of experience in fraud prevention, anti‑fraud processes, fraud examination preferably within the financial services—credit line or credit card industry. Knowledge of regulatory requirements and compliance standards in the country. Basic analytical, problem‑solving skills and sense of autonomy to carry out delegated tasks, taking full ownership of their own projects. Basic knowledge of SQL – ability to understand and write simple queries. Proficiency in using fraud detection software and tools. Strong learning aptitude. Benefits 100% Company‑funded Health and Dental and Vision discount plan for employees and immediate family members. Life insurance. Phone finance, Headphone, home office equipment and wellness perks. 30 days of Christmas bonus. 20 days paid Vacation. 50% Vacation premium. $2,000 MXN monthly grocery coupons. $2,000 USD annual Co‑working Travel perk. $2,000 USD annual Professional Development perk. PayJoy is proud to be an Equal Employment Opportunity employer and we welcome and encourage people of all backgrounds. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. #J-18808-Ljbffr
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Fraud Operations Specialist
hace 8 horas
Mexico City PayJoy A tiempo completoA mission-driven credit provider is seeking a Fraud Operations Representative in Mexico City. This role involves monitoring transactions, investigating fraud, and collaborating with teams to mitigate risks. The ideal candidate should have a background in fraud prevention, strong analytical skills, and a basic understanding of SQL. Benefits include...
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Fraud Operations Representative
hace 6 días
City, Hgo., México PayJoy A tiempo completoAbout PayJoyPayJoy is a mission-first credit provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success. Our patented technology for secured credit provides an on-ramp for new customers to enter the credit system. Through PayJoy's point-of-sale financing and credit cards, customers gain access to a...
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Fraud Operations Representative
hace 1 semana
City, México PayJoy A tiempo completo**Acerca de PayJoy** PayJoy es un proveedor de servicios financieros con una misión clara: ayudar a clientes desatendidos en mercados emergentes a lograr estabilidad y éxito financiero. Otorgamos créditos a través de nuestra tecnología patentada que convierte un smartphone en una garantía digital, y gracias a nuestra avanzada inteligencia artificial,...
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Fraud Risk
hace 7 horas
Mexico City Didi A tiempo completoA leading mobility technology platform is seeking a Fraud Ops Specialist in Mexico City. This full-time position involves managing transaction alerts, investigating suspicious accounts, and collaborating with anti-fraud teams to enhance detection processes. Ideal candidates will have experience in risk operations and strong customer service skills. This role...
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Fraud Risk
hace 2 semanas
Mexico City Didi A tiempo completoA leading mobility technology platform in Mexico is seeking a Fraud Ops Specialist to manage transaction alerts and investigate suspicious accounts. The ideal candidate will have experience in risk operations and excellent customer service skills. Responsibilities include detailed analysis of transactions and collaborating with anti-fraud teams to enhance...
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Fraud Risk Operations Specialist
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Mexico City Crypto Pro Network A tiempo completoA leading blockchain company is looking for a Risk Operations Specialist in Mexico City. This role involves analyzing account activity to prevent fraud, contacting customers to verify transactions, and monitoring for suspicious behavior. Candidates should have 3-5 years of experience in fraud prevention or compliance, strong analytical skills, and the...
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Fraud Operations Project Lead: Scale Fraud Detection
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Mexico City Monograph A tiempo completoA leading financial technology company in Mexico City seeks a Project Manager for Fraud Operations. This role involves investigating high-risk accounts, leading cross-functional projects to enhance fraud detection strategies, and communicating complex findings. Ideal candidates have significant experience in investigations and strong communication skills in...
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Fraud Operations Specialist – Payments
hace 8 horas
Mexico City Stripe A tiempo completoA leading financial infrastructure platform in Mexico City is seeking a candidate for a role focused on fraud analysis. Responsibilities include investigating fraudulent accounts, assessing risks, and maintaining fraud detection strategies. Ideal candidates will have some experience in fraud operations and data-driven decision-making. This position requires...
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Project Manager, Fraud Operations
hace 4 semanas
Mexico City Stripe A tiempo completoJoin to apply for the Project Manager, Fraud Operations role at StripeAbout StripeStripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase...
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Project Manager, Fraud Operations
hace 4 semanas
Mexico City Stripe A tiempo completoJoin to apply for the Project Manager, Fraud Operations role at StripeAbout StripeStripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase...
