IT Operation Technician

hace 2 semanas

Santiago de Querétaro, México Alibaba Cloud A tiempo completo

We are seeking a dedicated and reliable professional with strong adaptability and a stable career mindset. While technical skills can be developed through training, candidates should have a solid educational background in the relevant field. Responsibility and the ability to thrive in a dynamic environment are our top priorities. We need an experienced IT Operation Technician to join our dedicated Cloud Operations team. In this role, you will be responsible for maintaining the integrity, efficiency, and security of our cloud infrastructure. You will perform advanced technical tasks, troubleshoot complex issues, and contribute to process improvements that enhance our operational effectiveness. The ideal candidate is a proactive problem-solver with strong technical expertise and a commitment to continuous learning in a rapidly evolving technological landscape.● Perform routine and complex maintenance tasks on cloud equipment, including servers, storage systems, and network devices.● Troubleshoot hardware and network issues, leveraging diagnostic tools and collaborating with cross-functional teams to resolve incidents efficiently.● Monitor system performance using DCIM tools and respond promptly to alerts, ensuring minimal disruption to services.● Implement and adhere to policies and procedures, including change management, incident management, and security protocols.● Participate in cloud operation projects, such as equipment installations, migrations, and upgrades, ensuring they are completed within defined timelines and quality standards.● Support capacity planning by tracking resource utilization.● Document all activities thoroughly and accurately, maintaining clear and up-to-date records in compliance with audit requirements.● Collaborate with IT teams and vendors to coordinate repairs, replacements, or upgrades, ensuring minimal downtime and effective communication.● Respond promptly to emergency situations, following established contingency plans.● Support team leader to provide training and guidance to junior technicians, fostering a culture of teamwork and continuous improvement.Minimum qualification:● Bachelor's degree or equivalent● Able to communicate in English.● 3+ years of hands-on experience as a IT Technician or in a related IT operations role.● Strong understanding of cloud infrastructure, including servers, storage systems, networking (Cisco, Juniper), and power/cooling systems.● Proficient in troubleshooting techniques for hardware and network issues.● Familiarity with DCIM software and monitoring tools.● Able to work on-site in Queretato, Mexico 100% of the time.● Flexibility to work off-hours, weekends, or be on-call as part of a rotation schedule.● Must hold Mexican citizenship.Preferred qualification:● Additional technical certifications (e.g., CompTIA A+, Network+, Server+) are a plus.● Strong communication skills and attention to detail.● Knowledge of ITIL processes and IT service management best practices.● Excellent problem-solving skills and ability to work under pressure.● Able to communicate in both English and Spanish.● Ability to read and interpret technical manuals, diagrams, and schematics.● Strong interpersonal and communication skills, both written and verbal.● Excellent problem-solving skills and ability to work independently or as part of a team.● Industry certifications such as CompTIA Server+, Network+, CCNA, or equivalent are highly desirable.● Collaborate with cross-functional teams, including IT, facilities, and security, to ensure seamless operation and continuous improvement of processes.

  • IT Operation Technician

    hace 4 semanas

    Querétaro, México Alibaba Cloud A tiempo completo

    We are seeking a dedicated and reliable professional with strong adaptability and a stable career mindset. While technical skills can be developed through training, candidates should have a solid educational background in the relevant field. Responsibility and the ability to thrive in a dynamic environment are our top priorities. We need an experienced IT...

  • IT Operation Technician

    hace 4 semanas

    Querétaro, México Alibaba Cloud A tiempo completo

    We are seeking a dedicated and reliable professional with strong adaptability and a stable career mindset. While technical skills can be developed through training, candidates should have a solid educational background in the relevant field. Responsibility and the ability to thrive in a dynamic environment are our top priorities. We need an experienced IT...

  • IT Operation Technician

    hace 1 semana

    Querétaro, Qro., México Alibaba Cloud A tiempo completo

    We are seeking a dedicated and reliable professional with strong adaptability and a stable career mindset. While technical skills can be developed through training, candidates should have a solid educational background in the relevant field. Responsibility and the ability to thrive in a dynamic environment are our top priorities. We need an experienced IT...

  • IT Operation Technician

    hace 3 días

    Querétaro City, México Alibaba Cloud A tiempo completo

    We are seeking a dedicated and reliable professional with strong adaptability and a stable career mindset. While technical skills can be developed through training, candidates should have a solid educational background in the relevant field. Responsibility and the ability to thrive in a dynamic environment are our top priorities. We need an experienced IT...

  • Alibaba Cloud-it Operation Technician-querétaro

    hace 2 semanas

    Querétaro, México Alibaba A tiempo completo

    **Basic Infomation**Department:Alibaba GroupDegree:BachelorWork Experience:3 year**Position Requirement**Minimum qualification: Bachelor's degree or equivalent Able to communicate in English. 3+ years of hands-on experience as a IT Technician or in a related IT operations role. Strong understanding of cloud infrastructure, including servers, storage systems,...

  • Alibaba Cloud-Data Center It Operation

    hace 2 semanas

    Santiago de Querétaro, México Alibaba A tiempo completo

    **Basic Infomation**Department:Alibaba GroupDegree:BachelorWork Experience:5 year**Position Requirement**Minimum qualification: Bachelor's degree in Computer Science, Information Technology, Electrical Engineering, or a related field Minimum of 5 years of experience in data center operations or IT infrastructure management Strong knowledge of data center...

  • IT Onsite Technician

    hace 1 semana

    Ciudad de México Hemmersbach A tiempo completo

    Role: Hemmersbach is seeking an experienced Onsite Technician at an L2 level to join our team. As an Onsite Technician, you will provide technical support to our clients at their location, troubleshooting and resolving hardware and software issues, as well as configuring and maintaining their IT infrastructure. Responsibilities: Provide technical support...

  • Laboratory Technician

    hace 2 semanas

    Santiago de Querétaro, México Ppg A tiempo completo

    As a lab technician, you will be in charge of monitoring the Ecoat process, performing analysis and adjustments to keep parameters in range, preparing samples, validating oven runs and managing warehouse inventory.You will be located at the Querétaro plant, and will report directly to our Laboratory Manager.LI-Onsite**Key Responsibilities**- You will do the...

  • IT Onsite Technician

    hace 3 semanas

    Estado de Coahuila, México Hemmersbach A tiempo completo

    Role: Hemmersbach is seeking an experienced Onsite Technician at an L2 level to join our team. As an Onsite Technician, you will provide technical support to our clients at their location, troubleshooting and resolving hardware and software issues, as well as configuring and maintaining their IT infrastructure. Responsibilities: Provide technical support...

  • IT Technician

    hace 15 horas

    Ciudad de México FAME SC Consultores en Recursos Humanos A tiempo completo

    We are looking for an **IT Technician.** **Location**:CDMX (near Ángel de la Independencia) **What are we looking for in you?** - A systems engineering or related career - Fluency in English and advanced conversational Mandarin (daily conversations and interviews in English and Mandarin). - A minimum of two years' experience as a computer technician. -...