Senior Quality Analyst, Patient Support Center

A leading global pharmaceutical company is seeking a Performance Excellence Senior Analyst to evaluate the performance of teams in a hybrid work setting.The ideal candidate will have a Bachelor's degree, strong communication skills, and 2-5 years of experience in contact-center performance monitoring.Responsibilities include coaching team members and...

Summary This role is responsible for evaluating the performance of the people, processes and tools that deliver outstanding Contact Center performance. You will join a team of analysts assigned to support the Patient Support Center (PSC). The PSC is a Novartis managed, internal NPS Contact Center staffed by these customer facing roles: Patient Navigator,...

Performance Excellence Senior Analyst – Novartis MéxicoSummaryThis role is responsible for evaluating the performance of people, processes, and tools that deliver outstanding Contact Center performance in the Patient Support Center (PSC).The PSC is a Novartis-managed, internal NPS Contact Center staffed by patient-facing roles such as Patient Navigator,...

**JR**********Patient Recruitment Assistant****Site: Mexico, Mexico City**At ICON, it's our people that set us apart.Our diverse teams enable us to become a better partner to our customers and help us to fulfil our mission to advance and improve patients' lives.Our 'Own It' culture is driven by four key values that bring us together as individuals and set us...

Senior Software Quality Analyst (100% remote)Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow...

Senior Claims Analyst at MexicoAssurant Responsibilities Develop and operate the service network for claims management. Comply with policies and procedures to ensure consistent, high-quality service delivery. Ensure coverage and compliance with provider service levels, optimizing responsiveness. Monitor and maintain quality and service standards that ensure...

Senior Claims Analyst at MexicoAssurant Responsibilities Develop and operate the service network for claims management. Comply with policies and procedures to ensure consistent, high-quality service delivery. Ensure coverage and compliance with provider service levels, optimizing responsiveness. Monitor and maintain quality and service standards that ensure...

Senior Software Quality Analyst (100% remote) Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders...

Senior Software Quality Analyst (100% remote) Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders...

-Job descriptionIf you're looking for a career where you can make a real impression, join Global Service Center (GSC) HSBC and discover how valued you'll be.HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories.We aim to be where the growth is, enabling businesses to thrive and...