Senior Service Desk Team Leader — Portuguese

hace 3 semanas


Guadalajara, México Cognizant A tiempo completo

A leading IT services provider in Guadalajara is seeking a Senior Service Desk Team Leader to manage multiple service desk teams and ensure high-quality support. The role requires overseeing team performance, optimizing workflows, and collaborating across departments. Candidates must have 4–6 years of leadership experience in a service desk environment and fluency in English, Spanish, and Portuguese. This position offers competitive benefits and a focus on career development.
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