English Technical Support Agent
hace 6 días
Get AI-powered advice on this job and more exclusive features. As a Technical Support Agent at 5CA, you'll provide technical support as part of a broader international team. You'll troubleshoot customers' technical issues with their PC hardware and connectivity issues. You'll be on the frontline, answering customer queries and tickets via email, live chat, social media, and phone. You'll be responsible for calmly troubleshooting their issues and helping them out when they need it the most. You'll also undergo assisted training to help you develop and improve your skills to provide the best technical support for our clients and their customers. About You You speak English at an advanced level (C1 minimum). You have in-depth knowledge of PC hardware, tech, and connectivity issues. You’re a natural troubleshooter and problem-solver. You are a fast learner, take initiative and excel at troubleshooting. You have a dedicated quiet workspace located within your residence. (Optional) Experience in a Customer service environment is a plus. Technical Requirements A minimum internet speed of 15 Mb/s download and 15 Mb/s upload with latency
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Remote Technical Support Agent
hace 6 días
Mexico City 5CA A tiempo completoA global customer experience company is looking for a Technical Support Agent to provide technical support for customers. This is a fully remote position where you will troubleshoot PC hardware and connectivity issues through various communication channels. Ideal candidates will have advanced English, strong knowledge in tech troubleshooting, and reliable...
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Technical Support Specialist
hace 5 días
Mexico City Grupo SONDA A tiempo completoOverview Live the SONDA experience. Transform your career with us! We are passionate about innovation and believe that through knowledge and technology we can transform clients’ businesses and shape the future. At SONDA, you’ll experience a workplace full of opportunities for personal and professional growth and a chance to improve people’s quality of...
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Technical Support Specialist
hace 5 días
Mexico City Grupo SONDA A tiempo completoOverview Live the SONDA experience. Transform your career with us! We are passionate about innovation and believe that through knowledge and technology we can transform clients’ businesses and shape the future. At SONDA, you’ll experience a workplace full of opportunities for personal and professional growth and a chance to improve people’s quality of...
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Remote Multilingual Support Agent
hace 3 semanas
Mexico City HOS247 LLC A tiempo completoA growing technology company is looking for a full-time remote Customer Support Agent. You will provide front-line support to English, Spanish, and Russian-speaking drivers and fleet managers in North America. Ideal candidates are tech-savvy communicators with at least one year of customer support experience. This role involves identifying areas for...
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Client Support Agent
hace 2 semanas
Mexico City HFM A tiempo completoHFM is an internationally acclaimed multi-asset broker, delivering cutting‑edge trading tools, platforms, and conditions to traders worldwide. We are committed to innovation, transparency, and excellence in the financial markets. As we continue to expand, we are seeking a driven and strategic Client Support Agent to join our team. Your role at HFM: Respond...
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Client Support Agent
hace 2 semanas
Mexico City HFM A tiempo completoHFM is an internationally acclaimed multi-asset broker, delivering cutting‑edge trading tools, platforms, and conditions to traders worldwide. We are committed to innovation, transparency, and excellence in the financial markets. As we continue to expand, we are seeking a driven and strategic Client Support Agent to join our team. Your role at HFM: Respond...
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Technical Support Engineer
hace 3 semanas
Mexico City TK Recruitment A tiempo completoOverviewMy client, a dynamic and rapidly growing international FinTech, is expanding its presence in Mexico. As part of this expansion, we are actively seeking a highly skilled Technical Support Engineer to join their team in CDMX.RoleYou will play a key role in providing end-user support, troubleshooting, and ensuring the seamless functioning of desktop...
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Technical Support Engineer
hace 3 semanas
Mexico City Singular A tiempo completoThe role We are seeking a Technical Support Engineer US team, with exceptional technical, organization and communication skills to join our growing team. A customer-focused individual responsible for handling customer and partner support. An exceptional technical aptitude, with precise written and verbal communication skills, who finds it easy to speak to...
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Technical Support Engineer
hace 3 semanas
Mexico City Singular A tiempo completoThe role We are seeking a Technical Support Engineer US team, with exceptional technical, organization and communication skills to join our growing team. A customer-focused individual responsible for handling customer and partner support. An exceptional technical aptitude, with precise written and verbal communication skills, who finds it easy to speak to...
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Technical Support Engineer
hace 3 semanas
Mexico City General Staffing A tiempo completoTier II Technical Support Engineer (Remote) Industry: 24/7 Global Technical Operations – Networking & Storage Support | Technology company based in California, USA Salary: $1,800–$2,300 USD per month, depending on shift, experience, and technical proficiency Work Hours (PST): All three shifts available (24/7 possible rotation to be confirmed) Language...