Client Support Agent
hace 2 semanas
HFM is an internationally acclaimed multi-asset broker, delivering cutting‑edge trading tools, platforms, and conditions to traders worldwide. We are committed to innovation, transparency, and excellence in the financial markets. As we continue to expand, we are seeking a driven and strategic Client Support Agent to join our team. Your role at HFM: Respond to client inquiries – handle incoming calls, emails and chat messages in a timely and professional manner. Provide prompt and accurate responses to client inquiries regarding products, services and technical support. Provide product information and assistance - educate clients on the features, benefits, promotions, and usage of products and services. Offer guidance and troubleshoot support to assist clients. Collaborate with cross‑functional teams to address clients’ needs and resolve complex issues. Escalate complex or unresolved issues to the appropriate person or Manager. Identify areas for improvement and share suggestions and feedback with the team. Requirements University Degree in a relevant field. Native or near‑native proficiency in English. Any additional language will be considered an advantage. Demonstrated ability to excel in fast‑paced environments, effectively managing multiple tasks simultaneously while maintaining a high level of precision and composure under pressure. #J-18808-Ljbffr
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Strategic Global Client Support Specialist
hace 2 semanas
Mexico City HFM A tiempo completoA leading multi-asset broker in Mexico City is looking for a driven Client Support Agent to respond to client inquiries through phone, email, and chat. The ideal candidate will have a university degree, native or near-native English proficiency, and the ability to manage multiple tasks in fast-paced environments. This role involves providing product...
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English Technical Support Agent
hace 6 días
Mexico City 5CA A tiempo completoGet AI-powered advice on this job and more exclusive features. As a Technical Support Agent at 5CA, you'll provide technical support as part of a broader international team. You'll troubleshoot customers' technical issues with their PC hardware and connectivity issues. You'll be on the frontline, answering customer queries and tickets via email, live chat,...
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English Technical Support Agent
hace 3 semanas
Mexico City 5CA A tiempo completoGet AI-powered advice on this job and more exclusive features. As a Technical Support Agent at 5CA, you'll provide technical support as part of a broader international team. You'll troubleshoot customers' technical issues with their PC hardware and connectivity issues. You'll be on the frontline, answering customer queries and tickets via email, live chat,...
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Remote Technical Support Agent
hace 6 días
Mexico City 5CA A tiempo completoA global customer experience company is looking for a Technical Support Agent to provide technical support for customers. This is a fully remote position where you will troubleshoot PC hardware and connectivity issues through various communication channels. Ideal candidates will have advanced English, strong knowledge in tech troubleshooting, and reliable...
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Remote Multilingual Support Agent
hace 3 semanas
Mexico City HOS247 LLC A tiempo completoA growing technology company is looking for a full-time remote Customer Support Agent. You will provide front-line support to English, Spanish, and Russian-speaking drivers and fleet managers in North America. Ideal candidates are tech-savvy communicators with at least one year of customer support experience. This role involves identifying areas for...
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Senior Player Support Agent
hace 3 semanas
City, México Lionbridge A tiempo completoSenior Player Support AgentJob Title: Senior Player Support AgentLocation: Mexico City, MexicoEmployment Type: Full-TimeCompany: Lionbridge GamesAbout Us: Lionbridge Games is a team of forward thinkers, passionate gamers, and detail-oriented experts. We deliver the gaming experiences services and gamers envision, without compromise. We're seeking a Senior...
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Marketing and Content Manager
hace 7 días
Mexico City Agent A tiempo completoPosition TitleMarketing - Social Media & Content OperationsLocationLatin America/Central AmericaEmployment TypeFull-time, RemoteCompensation$2,500 - $3,000/month (based on experience)About the CompanyThe client is a leading trade organization dedicated to making Ethereum more legible and institutionally accessible. We work with major global organizations and...
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Marketing and Content Manager
hace 1 semana
Mexico City Agent A tiempo completoPosition TitleMarketing - Social Media & Content OperationsLocationLatin America/Central AmericaEmployment TypeFull-time, RemoteCompensation$2,500 - $3,000/month (based on experience)About the CompanyThe client is a leading trade organization dedicated to making Ethereum more legible and institutionally accessible. We work with major global organizations and...
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Client-Facing Digital Project Manager
hace 2 semanas
Mexico City Vertu Agent, LLC. A tiempo completoAbout The Role We are seeking a client‑facing Digital Project Manager to lead the execution of creative and digital projects, including web design, video production, and photography. This role sits at the intersection of client relationships and project delivery and is ideal for someone who enjoys owning communication, guiding clients through creative...
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Client-Facing Digital Project Manager
hace 2 semanas
Mexico City Vertu Agent, LLC. A tiempo completoAbout The Role We are seeking a client‑facing Digital Project Manager to lead the execution of creative and digital projects, including web design, video production, and photography. This role sits at the intersection of client relationships and project delivery and is ideal for someone who enjoys owning communication, guiding clients through creative...
