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Description**Rapido Solutions Group helps you to work for an American company remotely from Guadalajara;**As a **People Representative/ HR Generalist,** you will be at the forefront of managing the day-to-day operations.If you have prior experience in having the attendance organized and following into incidents this role is for you.Communication within your reps.**_What you'll do in a typical week:_**- Maintain a close relationship with employees, they will need to reach you out to whatever situation comes, good or bad.- Knows about Mexican law and applies it to daily work.- The compensation package of employees is a priority and knows how to apply- Advise Account Management team if a flight risk or situation that needs a proper- Scheduling 101's regarding experience compensations- Keep track of employee attendance, and make sure work procedures are complied;- Prepares monthly and annual performance reports.**WORK ENVIRONMENT**:This job operates in a professional office environment.This role routinely uses standard office equipment such as computers, phones, etc.Monday - Friday 09:*******:00**We offer**:- At Rapido, we offer competitive pay and full benefits + law benefits.($15K -$17K)- Bonus structure plan after 3 months- Private Medical Insurance after 3 months (Includes medical insurance, visual and dental insurance/support, nutritionist and psychological assistance)- Savings Fund- US Holidays- Paid Time Off- Food vouchers- Free Lunch Friday- Free Friday Beer**Requirements**:**_Who are you?_**- You speak both English & Spanish fluently.For this particular role at Rapido Solutions Group, seamlessly switching between English & Spanish is a must.A typical day could involve working with a manager in the US in English to helping work with your local reps on specific initiatives in Spanish.- You understand the importance of having a perfect attendance of the reps, the responsibility is a key in your mindset- A goal-oriented person ready to take on the challenge of providing the best follow up with situations within employees ;- You are an organized and excel personUses internal system to process incidences; absences, tardies, OT.- You are a problem solver.You are self-motivated, solutions-minded, and proactive in solving problems quickly and with best practices.- You find joy in excellence.You love doing things the right way and are always looking for both incremental and critical ways to improve your work, your team, and your processes- You manage stress well.Working with people is demanding and sometimes it can be pretty stressful;**_What you'll need:_**- Ability to remain calm and respectful under pressure- Exceptional customer service expertise- Proficiency with the English language- Strong verbal and written communication skills- Organizational skills and attention to detail- Excellent negotiation and problem-solving skills- Identifying and solving problems
