Loyalty Product Lead

At Viva, we look for passionate individuals who truly love what they do.Now is the perfect time to join our teamViva is the lowest-cost, most preferred, fun, and profitable airline in the Americas, operating the youngest fleet in Latin America and ranking among the fastest-growing airlines worldwide.We foster a culture of inclusion, passion, and transparency—breaking traditional norms, redefining the way we work, and committing to excellence in service and passenger safety.As a Loyalty Product Lead, you will act as the strategic and operational bridge between Doters and Viva, leading the integration, evolution, and delivery of loyalty product initiatives across Viva's digital channels (web and app).This role owns the definition, prioritization, and implementation of all loyalty-related requirements, ensuring a seamless and consistent Doters experience within Viva's digital ecosystem.You will need strong coordination, influence, and governance capabilities to guarantee high-quality and timely execution across both organizations, in an environment where collaboration and negotiation are essential.Your Key ResponsibilitiesDefine the Doters strategy within Viva's digital channels.Define and document functional, UX / UI, and technical requirements for all Doters integrations in Viva's web and app environments.Align and negotiate priorities between Doters and Viva, balancing business goals, technical feasibility, and user experience.Partner with developers, architects, and design teams to ensure solutions are technically sound, visually consistent, and user-centric.Manage project timelines, dependencies, and release plans across both organizations.Lead governance routines including status reviews, prioritization forums, and release follow-ups to ensure visibility and accountability.Track and communicate progress to key stakeholders, highlighting risks, dependencies, and mitigation plans.Oversee QA, UAT, and validation processes, ensuring all releases meet quality standards and performance KPIs.Act as the Doters ambassador within Viva, building strong cross-functional relationships and driving collaboration.Identify and champion opportunities for co-development, optimization, and innovation that drive mutual value.Our Ideal CandidateBachelor's degree.Experience with Figma, Jira, Confluence, and Contentful.Knowledge of Scrum or Agile methodologies.Advanced English proficiency.3–5 years of experience in digital product management, UX / UI, and / or technology integrations.Proven track record delivering cross-functional digital projects in partnership with technical and business stakeholders.Strong understanding of digital architecture, APIs, and integration flows, along with agile practices (Scrum, Kanban, Product Discovery).Experience leading cross-functional teams through influence rather than authority.Benefits You Will Enjoy as #TeamVivaFlexible schedule.#TheBestAirlineToWork : An incredible work environment.Unlimited vacation from day one.Savings fund savings account.Staff Travel : Discounted flights for you and up to 12 loved ones after 6 months.MyIDTravel : Fly worldwide with 20+ airline alliances at reduced fares after 6 months.Life medical insurance + 24 / 7 online family medical assistance.Exclusive discounts on gyms, retail stores, restaurants, universities, and more.Above-the-law benefits.About Us We are Mexico's lowest-cost airline, operating the most modern fleet in Latin America, and rapidly expanding globally.At Viva, we value diversity, promote gender equity, and foster innovation, collaboration, and inclusion.We prioritize employee well-being, ensuring a safe and positive workplace.#J-*****-Ljbffr