Sr CX Manager

A leading mobility technology platform in Mexico City is seeking a CX Strategy Sr Analyst. The role involves supporting the CX Senior Leadership in developing strategies and conducting market research. Candidates should have strong analytical skills and proficiency in Excel and PowerPoint, with a data-driven approach to enhance customer experiences. The...

About KlarKlar is a Mexican fintech startup dedicated to democratizing and revolutionizing financial services in Mexico. Since our launch in 2019, we have served more than 2 million users and are proud to have been certified as a “Great Place to Work” in Mexico in 2023.ValuesOwnership – We own our successes and failures as a team.Excellence – We...

About KlarKlar is a Mexican fintech startup dedicated to democratizing and revolutionizing financial services in Mexico. Since our launch in 2019, we have served more than 2 million users and are proud to have been certified as a “Great Place to Work” in Mexico in 2023.ValuesOwnership – We own our successes and failures as a team.Excellence – We...

CX Operations Sr ManagerJob Locations: MX-MEX-Mexico CityCompany OverviewDiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto...

CX Operations Sr ManagerJob Locations: MX-MEX-Mexico CityCompany OverviewDiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto...

A leading transportation platform based in Mexico City is looking for a CX Program Manager to enhance customer experiences. The role requires strong project management and strategic problem-solving skills. Candidates should be fluent in English and Spanish or Portuguese and have a deep understanding of stakeholder goals. You will work to identify pain points...

A prominent fintech startup in Mexico City is seeking a Content CX Manager to lead the teams responsible for QA, Content, and Training in Customer Experience. The role requires strong analytical skills and experience in CX operations. Responsibilities include improving contact processes, managing the knowledge base, and developing training programs. This...

A leading tech company in Mexico City is seeking a CX Digital Production Manager to oversee the creation of engaging educational materials and manage the CX Digital Content Center of Excellence. This role involves collaboration across multiple teams to ensure a seamless customer experience, requiring strong leadership and technical skills. The ideal...

An international automotive company is seeking a Customer Experience (CX) Manager in Mexico City. This pivotal role focuses on designing and improving the customer journey in aftersales, ensuring alignment with global standards. Candidates should have a proven background in customer experience, service operations, and performance analytics. Responsibilities...

We’re looking for a highly driven Customer Experience Manager to lead key CX initiatives for a major consumer brand in Mexico. If you enjoy working with clients, coordinating digital projects, and turning insights into real business results, this role is a great fit.💼 What We Offer $60,000–$80,000 MXN per month (depending on experience) Hybrid work...