Quality Assurance Leader

hace 4 semanas


Tijuana, México CONFIE A tiempo completo

A leading insurance provider in Tijuana is seeking a Quality Assurance Supervisor to oversee quality oversight for various internal lines of business, focusing on customer service and claims. This role involves leading continuous improvement initiatives, analyzing performance trends, and mentoring QA team members. Candidates should possess a Bachelor's degree and ideally have experience in call centers. Additional pluses include Lean Methodologies knowledge and bilingual skills in English and Spanish. Competitive benefits are provided.
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